This employee must be service oriented and have excellent computer skills, problem-solving skills, decision-making skills, customer service skills, organizational skills, multitasking skills, professional interpersonal skills, time management skills, the ability to prioritize work, the ability to make sound judgments quickly, and proper telephone etiquette. This position requires operational knowledge of all office equipment in the Security department, including: fax, printer, phone systems, computer, and all computer programs utilized hospital wide (including Hospital Information Systems, MS Office, Adobe Acrobat, e-mail, and internet).