Engineer - Infrastructure Services S 4A Genpact LtdEngineer - Infrastructure Services S 4AAKMonitor and manage IT infrastructure to ensure uptime and performance; • Troubleshoot hardware and software issues to identify root causes and implement solutions; • Perform regular system maintenance tasks, such as updates, backups, and patches; • Collaborate with cross-functional teams to implement new technologies and improve existing systems; • Create and maintain documentation for IT processes, procedures, and configurations; • Implement and maintain security measures to protect systems and data from cyber threats; • Provide technical support and assistance to end users on IT-related issues. Monitor and manage IT infrastructure to ensure uptime and performance; • Troubleshoot hardware and software issues to identify root causes and implement solutions; • Perform regular system maintenance tasks, such as updates, backups, and patches; • Collaborate with cross-functional teams to implement new technologies and improve existing systems; • Create and maintain documentation for IT processes, procedures, and configurations; • Implement and maintain security measures to protect systems and data from cyber threats; • Provide technical support and assistance to end users on IT-related issues.