OTHER

FEED

UNKNOWN

Minimum seven (7) years of hands-on experience operating and supporting enterprise infrastructure environments, including server platforms, virtualization (VMware or Hyper-V), enterprise networking (LAN/WAN, SD-WAN, firewall), and cloud services (Azure or AWS), with at least two (2) years in a lead or supervisory capacity. Demonstrated working knowledge of Microsoft 365 and Entra ID administration, including Exchange Online, SharePoint, and identity and access management, sufficient to provide technical oversight and serve as a credible escalation point for systems staff.

Overview:
<img alt="DL Logo" height="100" src="https://doyon.icims.com/icims2/servlet/icims2?module=AppInert&action=download&id=76&hashed=1472450735" width="498"/> Doyon, Limited's mission is to continually enhance our position as a financially strong Native corporation to promote the economic and social well-being of our 20,000+ shareholders. We provide exceptional career opportunities for individuals who value professionalism, collaboration, and a commitment to excellence. We understand the importance of treating our employees well and the impact motivated employees have in helping us succeed in our vision to be the leader in all we do. COMPREHENSIVE BENEFITS PACKAGE: Doyon, Limited offers a highly competitive benefits package that makes up a significant portion of an employee's total compensation. Eligible employees may participate in the following benefits (these details are for informational purposes only and are subject to any policy or plan changes):<ul><li>Paid Time Off (PTO)</li><li>Paid Holidays</li><li>Medical Insurance</li><li>Dental & Vision Insurance</li><li>Flexible Spending Accounts (FSA) & Health Savings Accounts (HSA)</li><li>Life insurance</li><li>Short and Long-Term Disability</li><li>401(k) Plan & Employer Match</li><li>Profit sharing</li><li>Employee Assistance Program</li><li>Tuition Assistance</li></ul>**This position can be filled in either Fairbanks, AK or Anchorage, AK** JOB SUMMARY: The Infrastructure Manager is accountable for the performance, reliability, security, and lifecycle management of Doyon’s enterprise infrastructure environment across the organization and its subsidiaries. This role leads and operates network, server, cloud, and communications platforms as an integrated service supporting critical business operations. This is a working manager position that combines technical leadership with hands-on execution. The Infrastructure Manager sets standards, leads infrastructure staff, and directly contributes to the design, implementation, and support of infrastructure systems as needed. The role is responsible for ensuring infrastructure services are stable, secure, and scalable, while maintaining the technical depth to engage directly in complex issues, critical incidents, and key initiatives.

Responsibilities:
ESSENTIAL FUNCTIONS:Infrastructure Ownership and Delivery<ul><li>Own end-to-end delivery of infrastructure services across network, systems, cloud, and communications platforms, ensuring capabilities that meet organizational expectations for availability, performance, and security.</li><li>Serve as the primary escalation point for complex infrastructure issues; actively engage in troubleshooting, resolution, and post-incident process improvements across all infrastructure domains.</li><li>Operate as a working manager by balancing team leadership with hands-on technical contribution, including direct involvement in complex implementations and critical incidents.</li><li>Provide direct technical leadership and guidance to infrastructure staff, ensuring consistent execution, accountability, and professional development across the team.</li><li>Establish, enforce, and continuously improve operational standards for monitoring, patch management, backup and recovery, configuration management, change control, and documentation. Ensuring infrastructure staff understand, adopt, and are held accountable to those standards.</li><li>Review and validate technical designs, configurations, and implementations to ensure alignment with established standards and best practices.</li><li>Drive alignment and integration between network, systems, and security functions to support a unified, consistently managed enterprise infrastructure model.</li><li>Lead infrastructure lifecycle planning, including system upgrades, technology refreshes, decommissioning, and proactive identification and remediation of technical debt.</li><li>Ensure infrastructure supports disaster recovery, backup, and business continuity requirements.</li><li>Maintain visibility into infrastructure health, performance, and risk through effective monitoring and reporting.</li><li>Partner with IT leadership and business stakeholders to align infrastructure capabilities with operational and strategic needs.</li><li>Own relationships with infrastructure vendors, service providers, and technology partners, including solution evaluation, contract oversight, and serving as the escalation point above day-to-day specialist coordination.</li><li>Contribute to infrastructure budget planning and management of operational costs.</li></ul> Success in this role is demonstrated through consistent, reliable operation of infrastructure services with minimal disruption to business operations. Systems are stable, secure, and well-managed, with clear standards that are followed across the environment. Issues are identified early, resolved quickly, and used to strengthen operational processes and resilience. The Infrastructure Manager builds and leads a capable, accountable team while maintaining the technical depth to engage directly in complex work when required. Infrastructure services are predictable, scalable, and aligned across Doyon and its subsidiaries, enabling operations with confidence and reducing organizational risk. DOYON LIMITED CORE COMPETENCIES:<ul><li>Commitment to Excellence – Identifies what needs to be done and takes action to achieve a standard of excellence beyond job expectations.</li><li>Corporate Values- Understand, embraces, and integrates Doyon corporate values into everyday duties and responsibilities. </li><li>Customer, Client & Shareholder Service – Identifies and responds to current and future client needs by providing excellent service to internal and external clients. </li><li>Safety and Security – Promotes a safe work environment for co-workers and customers.</li><li>Teamwork – Resourceful team player that builds, strengthens, and maintains collaborative relationships with others inside or outside the organization. members and end users as needed, serving as an escalation point for network-related issues.</li></ul> JOB SPECIFIC COMPETENCIES:<ul><li>Adaptability- Adapts to changing conditions and work assignments, set priorities and manages multiple assignments, and tasks.</li><li>Analytical Skills - Visualizes, articulates and solves a variety of problems and concepts and makes appropriate decisions based on available information.</li><li>Attention to Detail- Ensures one's own and others’ work and information are complete and accurate.</li><li>Communication Skills- Listens, writes, and speaks effectively, and positively relates and interacts with co-workers and others.</li><li>Planning and Organizing- Systematically develop plans, prioritizes, organizes and manages resources in order to accomplish business goals within a specific time period.</li><li>Problem Solving - Anticipates and identifies problems, distinguishes between symptoms and causes, and determines alternative solutions involving varied levels of complexity, ambiguity and risk.</li><li>Process Improvement – Manages, leads and enables the process of change and transition while helping others to deal with the process.</li><li>Project Management - Plans, organizes, and manages resources to bring about the successful completion of specific projects.</li><li>Technical Judgment- Applies hands-on infrastructure expertise to evaluate solutions, validate designs, and make sound technical decisions aligned with organizational standards and risk tolerance.</li><li>Security Awareness- Maintains awareness of security risks, vulnerabilities, and best practices relevant to infrastructure environments, ensuring systems and processes support a strong organizational security posture.</li></ul>

Qualifications:
REQUIRED QUALIFICATIONS:<ul><li>Minimum seven (7) years of hands-on experience operating and supporting enterprise infrastructure environments, including server platforms, virtualization (VMware or Hyper-V), enterprise networking (LAN/WAN, SD-WAN, firewall), and cloud services (Azure or AWS), with at least two (2) years in a lead or supervisory capacity.</li><li>Demonstrated working knowledge of Microsoft 365 and Entra ID administration, including Exchange Online, SharePoint, and identity and access management, sufficient to provide technical oversight and serve as a credible escalation point for systems staff.</li><li>Demonstrated accountability for infrastructure performance in a production environment, including system availability, reliability, incident response, and enforcement of operational standards across monitoring, patch management, backup and recovery, configuration management, and change control.</li><li>Demonstrated experience designing or supporting backup, disaster recovery, and business continuity capabilities in a production environment.</li><li>Proven ability to function as a working manager, leading technical staff with accountability for team performance and service delivery while maintaining direct technical involvement in system design, implementation, and complex troubleshooting.</li><li>Proven ability to diagnose and resolve complex technical issues spanning network, systems, and cloud environments, including serving as an escalation point for critical incidents across all infrastructure domains.</li><li>Lead infrastructure projects and initiatives, delegating execution to infrastructure staff while maintaining accountability for scope, quality, and delivery outcomes.</li><li>Experience supporting infrastructure across multiple locations, business units, or subsidiaries, with an understanding of the challenges of distributed and remote operations.</li><li>Ability to communicate effectively with both technical and non-technical audiences, including translating infrastructure concepts and risks for IT leadership and business stakeholders.</li></ul>PREFERRED QUALIFICATIONS:<ul><li>Experience supporting or integrating cybersecurity controls within infrastructure environments, including identity, endpoint, network security, and monitoring capabilities.</li><li>Experience standardizing and governing infrastructure practices at scale across multiple business units or subsidiaries, including documentation, service consistency, and operational maturity improvements.</li><li>Familiarity with automation or scripting to improve infrastructure efficiency and consistency (e.g., PowerShell, Python, infrastructure-as-code concepts).</li><li>Industry certifications in infrastructure, cloud, or networking technologies (e.g., Microsoft AZ-104, VMware VCP, Cisco CCNP, AWS/Azure) that demonstrate applied technical expertise.</li><li>Bachelor's degree in Information Technology, Information Systems, or a related field, or equivalent combination of education and experience.</li></ul>WORKING ENVIRONMENT: The majority of work is performed in a professional office setting with a wide variety of people with differing functions, personalities and abilities. This is a fully on-site position based out of either the Anchorage, AK or Fairbanks, AK office; remote work is not available for this role. There is a 40-hour on-site work week with on-call availability for critical incidents and infrastructure outages, shared on a rotational basis among the infrastructure team. Some travel may be required. PHYSICAL DEMANDS: The work is generally sedentary, requiring routine walking, standing, bending and carrying items weighing less than forty pounds. [Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions].  REASONABLE ACCOMMODATION: It is Doyon’s business philosophy and practice to provide reasonable accommodations, according to applicable state and federal laws, to all qualified individuals with physical or mental disabilities. Accommodation requests should be made, in writing, to the Human Resources Department. PREFERENCE STATEMENT:  Doyon grants preference to qualified Doyon Shareholders first, and second to qualified shareholders of other Alaska Native corporations that grant a similar preference in all phases of employment and training, which include, but are not limited to hiring, promotion, layoff, transfer, and training This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employee(s) will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments A review of this position has excluded marginal functions of the position that are incidental to the performance of fundamental job duties. All duties and responsibilities are essential job functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbent(s) will possess the skills, aptitudes and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills or abilities.   This job description is not an employment agreement or contract, implied or otherwise, other than an "at will" relationship. Management has the exclusive right to alter the scope of work within the framework of this job description at any time without prior notice.

Doyon, Limited

IT Infrastructure Manager (Fairbanks)

Amazon Web Services (AWS)

Analysis Skills

Best Practices

Budget Management

Business Operations

Business Support

CCNP - Cisco Certified Network Professional

Change Control

Cloud Computing

Communication Skills

Computer Security

Configuration Management

Continuous Improvement

Cost Control

Data Recovery

Dental Insurance

Detail Oriented

Disability Accommodations

Disaster Recovery

Document Management

Documentation

Employee Assistance Plan

Employee Orientation

Endpoint Security

Environmental Issues

Establish Priorities

Firewalls

Flexible Spending Accounts

Hardware Virtualization

Health Insurance

Identify Issues

Identity Data Management

Incident Response

Information Technology & Information Systems

Internet Security

Investment Services

Life Insurance

Local Area Network (LAN)

Microsoft Exchange Server Administration

Microsoft Hyper-V

Microsoft Product Family

Microsoft SharePoint

Microsoft Windows Azure

Needs Assessment

Network Monitoring

Network Security

Network Systems

On Call

Operational Improvement

Operational Strategy

Operational Support

Operations Management

Operations Processes

Order Management

Organizational Skills

People Management

Physical Demands

Platform as a Service (PaaS)

Problem Solving Skills

Process Improvement

Production Systems

Project/Program Management

Python Programming/Scripting Language

Resource Management

Risk

Risk Management

Safety/Work Safety

Scripting (Scripting Languages)

Security Monitoring

Service Delivery

Software Patches

Staff Motivation

Systems Administration/Management

Systems Reliability

Team Lead/Manager

Team Player

Technical Leadership

Technical/Engineering Design

Tuition Fees

VMWare

VMWare Certified Professional (VCP)

Vendor/Supplier Relations

Vision Plan

Wide Area Network (WAN)

Willing to Travel

Windows PowerShell

Work From Home

[AW]-iCims

The Network Administrator ensures continuous, secure connectivity between sites, proactively identifies and resolves complex network issues, and drives ongoing improvements in network architecture and security posture. PREFERENCE STATEMENT: Doyon grants preference to qualified Doyon Shareholders first, and second to qualified shareholders of other Alaska Native corporations that grant a similar preference in all phases of employment and training, which include, but are not limited to hiring, promotion, layoff, transfer, and training.

Overview:
<img alt="DL Logo" height="100" src="https://doyon.icims.com/icims2/servlet/icims2?module=AppInert&action=download&id=76&hashed=1472450735" width="498"/> Doyon, Limited's mission is to continually enhance our position as a financially strong Native corporation to promote the economic and social well-being of our 20,000+ shareholders. We provide exceptional career opportunities for individuals who value professionalism, collaboration, and a commitment to excellence. We understand the importance of treating our employees well and the impact motivated employees have in helping us succeed in our vision to be the leader in all we do. COMPREHENSIVE BENEFITS PACKAGE: Doyon, Limited offers a highly competitive benefits package that makes up a significant portion of an employee's total compensation. Eligible employees may participate in the following benefits (these details are for informational purposes only and are subject to any policy or plan changes):<ul><li>Paid Time Off (PTO)</li><li>Paid Holidays</li><li>Medical Insurance</li><li>Dental & Vision Insurance</li><li>Flexible Spending Accounts (FSA) & Health Savings Accounts (HSA)</li><li>Life insurance</li><li>Short and Long-Term Disability</li><li>401(k) Plan & Employer Match</li><li>Profit sharing</li><li>Employee Assistance Program</li><li>Tuition Assistance</li></ul>**This position can be filled in either Fairbanks, AK or Anchorage, AK** JOB SUMMARY:  The Network Administrator is a pivotal subject matter expert responsible for the performance, resilience, and security of the organization’s multi-site network infrastructure. Serving as the lead technical adviser for planning, developing, installing, configuring, maintaining, supporting, and optimizing all network-related hardware and software across the enterprise. The Network Administrator ensures continuous, secure connectivity between sites, proactively identifies and resolves complex network issues, and drives ongoing improvements in network architecture and security posture. Operating with a high degree of autonomy, this position plays a critical role in safeguarding the integrity of business operations while enabling future growth through strategic network planning and innovation. This role is based on-site in either Anchorage or Fairbanks and requires regular in-person presence to support the organization’s network infrastructure.

Responsibilities:
ESSENTIAL FUNCTIONS:<ul style="margin-top:0in"><li>Serve as the lead technical adviser for enterprise networking, providing expert insight and guidance on the design, configuration, and support of all network systems.</li><li>Plan, implement, configure, monitor, and maintain network infrastructure across multiple sites, including switches, routers, firewalls, wireless networks, SD-WAN, VPNs, and WAN/LAN connectivity.</li><li>Continuously assess and enhance network security by implementing industry best practices, security controls, and proactive monitoring to safeguard enterprise data and systems.</li><li>Perform advanced diagnostics, root cause analysis, and resolution of complex network issues to ensure high availability, performance, and reliability of all network systems.</li><li>Collaborate closely with the IT Infrastructure Manager on strategic network initiatives, upgrades, and optimization efforts aligned with organizational objectives.</li><li>Maintain detailed documentation of network architecture, configurations, standards, and operational procedures to support knowledge sharing and continuity.</li><li>Monitor network performance and capacity, analyzing trends to anticipate future needs and recommend improvements or expansions.</li><li>Coordinate with vendors and service providers on network implementations, upgrades, and troubleshooting activities.</li><li>Provide network expertise and technical support to IT team members and end users as needed, serving as an escalation point for network-related issues.</li><li>Participate in after-hours on-call rotation and respond to critical network incidents or outages.</li><li>Stay current with emerging network technologies (including SD-WAN), security threats, and best practices, recommending new solutions or improvements to strengthen the network environment.</li><li>Support network-related aspects of special events and corporate meetings, ensuring reliable connectivity and secure configurations.</li><li>Travel occasionally to remote sites for network support, deployments, or project-based work.</li></ul> Success in this role requires deep expertise in networking technologies, including switches, routers, firewalls, wireless systems, and SD-WAN, combined with strong analytical and problem-solving skills. The Network Administrator must be able to anticipate needs, provide clear technical guidance, and drive the implementation of reliable, secure, and scalable network solutions across multiple sites. This role demands a proactive mindset, close collaboration with the IT Infrastructure Manager and other IT teams, and a commitment to continuous improvement. The Network Administrator ensures network systems are configured to meet performance and availability goals while maintaining alignment with established security standards, contributing to the overall maturity and stability of the organization’s IT infrastructure. DOYON LIMITED CORE COMPETENCIES:<ul><li style="margin-left:0.25in">Commitment to Excellence – Identifies what needs to be done and takes action to achieve a standard of excellence beyond job expectations.</li><li style="margin-left:0.25in">Corporate Values- Understand, embraces, and integrates Doyon corporate values into everyday duties and responsibilities. </li><li style="margin-left:0.25in">Customer, Client & Shareholder Service – Identifies and responds to current and future client needs by providing excellent service to internal and external clients. </li><li style="margin-left:0.25in">Safety and Security – Promotes a safe work environment for co-workers and customers.</li><li style="margin-left:0.25in">Teamwork – Resourceful team player that builds, strengthens, and maintains collaborative relationships with others inside or outside the organization. members and end users as needed, serving as an escalation point for network-related issues.</li></ul> JOB SPECIFIC COMPETENCIES:<a target="_blank"></a><ul><li style="margin-left:0.25in"><a target="_blank"></a>Technical Expertise – Demonstrates deep knowledge and hands-on experience with networking technologies, including switches, routers, firewalls, wireless systems, and core network infrastructure components.</li><li style="margin-left:0.25in">Analytical & Problem-Solving Skills – Anticipates potential issues, identifies root causes, and develops reliable and scalable solutions.</li><li style="margin-left:0.25in">Proactive Mindset – Takes initiative to identify improvement opportunities and ensures network systems remain secure, efficient, and forward-looking.</li><li style="margin-left:0.25in">Collaboration – Works closely with the IT Infrastructure Manager and other IT teams to align network solutions with organizational goals and standards.</li><li style="margin-left:0.25in">Communication Skills – Provides clear and concise technical guidance to both technical and non-technical stakeholders.</li><li style="margin-left:0.25in">Security & Compliance – Configures and maintains network systems to meet security, performance, and availability standards in accordance with company policies.</li><li style="margin-left:0.25in">Continuous Improvement – Actively seeks opportunities to enhance processes, tools, and overall IT infrastructure maturity.</li><li style="margin-left:0.25in">Reliability & Stability Focus – Ensures network operations are optimized for stability, uptime, and long-term organizational growth.</li></ul> 

Qualifications:
REQUIRED QUALIFICATIONS:<ul><li>5+ years administering enterprise network infrastructure (LAN/WAN, wireless, SD-WAN).</li><li>Proven experince configuring, deploying, and supporting switches, routers, firewalls and other network equipment in production. Strong knowledge of TCP/IP, DNS, DHCP, routing protocols, and network security principles.Skilled in monitoring/troubleshooting/optimization (e.g., SolarWinds, PRTG, Wireshark) and using configuration management best practices.</li><li>Proficiency with network tools (e.g., SolarWinds, PRTG, Wireshark).</li><li>Proven ability to maintains network diagrams, standards, and operational procedures.</li><li>Ability to provide technical guidance, server as the SME, collaborate with IT leadership, and document standards/procedures.</li><li>Excellent communication, problem-solving, and multitasking; follows organizational policies, procedures, and security standards.</li><li>Relevant network industry certification (CompTIA Network+, CCNA, or equivalent experience).</li></ul>PREFERRED QUALIFICATIONS:<ul style="margin-top:0in"><li>Associate’s or Bachelor’s degree in IT or related field.</li><li>Advanced certifications (e.g., CCNP, Palo Alto PCNSA/PCNSE, CompTIA Security+).</li><li>Experience with SD-WAN, cloud networking (Azure/AWS), and secure remote access solutions.</li><li>Familiarity with automation/scripting (PowerShell, Python, Ansible).</li><li>Background in designing network security architectures (NGFW, IDS/IPS).</li><li>Ability to mentor junior IT staff and contribute to strategy and process improvement.</li></ul>WORKING ENVIRONMENT:  The majority of work takes place in a professional office environment with a diverse group of individuals, each with distinct roles, personalities, and skills. PHYSICAL DEMANDS:  The work is generally sedentary, requiring routine walking, standing, bending, and carrying items weighing up to fifty pounds. [Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions] REASONABLE ACCOMMODATION:  It is Doyon’s business philosophy and practice to provide reasonable accommodations, according to applicable state and federal laws, to all qualified individuals with physical or mental disabilities. PREFERENCE STATEMENT:  Doyon grants preference to qualified Doyon Shareholders first, and second to qualified shareholders of other Alaska Native corporations that grant a similar preference in all phases of employment and training, which include, but are not limited to hiring, promotion, layoff, transfer, and training This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employee(s) will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments A review of this position has excluded marginal functions of the position that are incidental to the performance of fundamental job duties. All duties and responsibilities are essential job functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbent(s) will possess the skills, aptitudes and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills or abilities.   This job description is not an employment agreement or contract, implied or otherwise, other than an "at will" relationship. Management has the exclusive right to alter the scope of work within the framework of this job description at any time without prior notice.

Infrastructure Jobs in Fort Wainwright, AK

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Infrastructure Jobs in Fort Wainwright, AK

IT Infrastructure Manager (Fairbanks) Doyon, Limited

IT Network Administrator (Fairbanks) Doyon, Limited

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