FULL_TIME

FEED

YEAR

This role oversees Wastewater Treatment Plants (WWTP), Water Treatment Plants (WTP), and comprehensive Facility Operations & Maintenance (O&M) programs across multiple sites of federal, state, local, and commercial installations. The Director of Facility Support Services is responsible for the strategic leadership, operational oversight, and compliance management of facility-related services supporting U.S. Federal Government clients.

Location: Rapid City, South Dakota Position Type: Full-timeJoin a team of ever-growing professionals who look to make a difference on projects both domestically and internationally. Our organization is growing, and we believe your career should too! Build your future with Project Solutions, Inc. Position Overview: The Director of Facility Support Services is responsible for the strategic leadership, operational oversight, and compliance management of facility-related services supporting U.S. Federal Government clients. This role oversees Wastewater Treatment Plants (WWTP), Water Treatment Plants (WTP), and comprehensive Facility Operations & Maintenance (O&M) programs across multiple sites of federal, state, local, and commercial installations. The Director ensures all services are delivered safely, efficiently, and in full compliance with federal, state, and local regulations, contractual requirements, and industry standards. This position is accountable for operational excellence, regulatory compliance, client satisfaction, workforce performance, and financial outcomes.Key Responsibilities: Leadership & Program Management<ul><li>Provide leadership and direction for facility support services operations across multiple federal contracts or sites.</li><li>Develop and execute strategic plans aligned with contract requirements and organizational objectives.</li><li>Provide strategic oversight of government client relationships, serving as a senior point of engagement for Contracting Officers (CO), Contracting Officer’s Representatives (COR), and agency stakeholders.</li><li>Lead cross-functional programs and teams including plant operators, maintenance staff, engineers, and subcontractors should the need arise.</li><li>Foster a culture of safety, accountability, continuous improvement, and mission focus.</li></ul>Water & Wastewater Operations Oversight<ul><li>Oversee operations, maintenance, and compliance of: <ul><li>Wastewater Treatment Plants (WWTP)</li><li>Drinking Water Treatment Plants (WTP)</li><li>Distribution and collection systems</li></ul></li><li>Ensure compliance with: <ul><li>EPA regulations (Clean Water Act, Safe Drinking Water Act)</li><li>State environmental regulations</li><li>NPDES permits and reporting requirements</li></ul></li><li>Ensure proper certification and training of licensed operators (as required by state/federal regulations).</li><li>Review operational reports, discharge monitoring reports (DMRs), and water quality data for compliance with contract and regulatory requirements.</li><li>Ensure adequacy of emergency response and continuity of operations plans (COOP).</li></ul>Facility Operations & Maintenance (O&M)<ul><li>Oversee comprehensive O&M services including: <ul><li>Mechanical, electrical, and plumbing systems (MEP)</li><li>HVAC systems and central plants</li><li>Building automation systems (BAS)</li><li>Grounds and infrastructure maintenance</li></ul></li><li>Ensure facilities meet federal standards such as: <ul><li>UFC (Unified Facilities Criteria)</li><li>NFPA codes</li><li>OSHA requirements</li></ul></li><li>Ensure preventive and predictive maintenance programs to enhance equipment reliability and extend asset life and contract requirements.</li><li>Ensure adequacy of emergency response and continuity of operations plans (COOP).</li></ul>Contract Management & Compliance<ul><li>Ensure full compliance with federal contract requirements, including performance work statements (PWS) and service level agreements (SLAs).</li><li>Monitor key performance indicators (KPIs), quality control plans (QCP), and quality assurance metrics.</li><li>Ensure adequacy of contract reporting, audits, inspections, and corrective action programs.</li><li>Support contract modifications, renewals, and business development efforts.</li><li>Ensure adherence to federal acquisition regulations (FAR), labor requirements (e.g., SCA), and reporting mandates.</li></ul>Financial & Budget Management<ul><li>Develop and manage operating budgets, capital expenditures, and forecasting.</li><li>Control costs while maintaining service quality and compliance.</li><li>Review financial performance, identify efficiencies, and implement cost-saving initiatives.</li><li>Approve procurement of materials, equipment, and subcontract services. </li></ul>Safety & Risk Management<ul><li>Lead environmental, health, and safety (EHS) programs in accordance with OSHA and federal agency requirements.</li><li>Ensure implementation of safety plans, hazard analysis, and incident reporting procedures.</li><li>Drive a “zero incidents” culture across all operations.</li><li>Oversee environmental compliance and sustainability initiatives.</li></ul>Personnel Management & Workforce Development<ul><li>Support recruiting, training, and development of a high-performing workforce.</li><li>Ensure appropriate staffing levels and certifications for all operational roles.</li><li>Conduct performance evaluations, succession planning, and leadership development.</li><li>Solicit subcontractors and vendors to ensure compliance and performance if gaps appear.</li></ul>Continuous Improvement & Innovation<ul><li>Implement best practices in asset management, energy efficiency, and sustainability.</li><li>Leverage technology solutions such as CMMS, SCADA, and data analytics to improve performance.</li><li>Identify opportunities for process improvement, automation, and innovation.</li></ul>Supervision:<ul><li>Supervision Received: General direction from VP of Operations and Programs.  Performs work independently. </li><li>Supervisory Responsibilities: Direct supervision of department Program Managers.</li></ul>Minimum Qualifications:Education:<ul><li>Bachelor’s degree in Engineering (Civil, Environmental, Mechanical) or Facilities Management is required,</li><li>Master’s degree (MBA, Engineering, or related) is preferred</li></ul>Experience: <ul><li>10+ years of progressive experience in facilities management, utilities, or infrastructure operations, </li><li>5+ years in a senior leadership role or director-level role,</li><li>Experience supporting federal government contracts strongly preferred, </li><li>Proven success in overseeing or managing facility O&M, preventive maintenance programs, and compliance with regulatory standards,</li><li>Strong financial acumen and experience managing budgets,</li><li>Familiarity with industry software and tools. </li></ul>Knowledge, Skills, & Attributes: <ul><li>Communication Skills: The Director of Facilities Support Services must have excellent communication skills with executives, staff, customers, and regulatory agencies. This includes preparing accurate reports and proposals, presenting complex plans in understandable terms, and negotiating contracts while maintaining professionalism.</li><li>Reasoning Abilities: Strong analytical and strategic thinking is essential for developing plans and responding to operational challenges. The Director should be able to make sound decisions under pressure.</li><li>Office/Computer Skills: Proficiency in Microsoft Office Suite and familiarity with facilities management software are required. </li><li>Interpersonal Skills: This role requires strong leadership and the ability to build positive relationships with internal teams and external clients. Strong organizational management skills are necessary to fostering a collaborative, team-oriented, environment.</li><li>Job Knowledge: Comprehensive understanding of industrial systems, building systems, and preventive maintenance programs is necessary. Knowledge of OSHA standards, environmental regulations, and sustainability principles, along with familiarity with procurement and cost control, is expected.  The ability to interpret CAD drawings and use project management tools ensures accurate planning and efficient execution of services.</li></ul><div style="font-size:14px">Additional Requirements:<ul><li>Possess a valid State-issued Driver’s License for all positions that are required to drive a vehicle for company purposes</li><li>Must accept confidentiality as a strict condition of employment.</li><li>Successfully pass Criminal Background Check</li><li>Maintain any training and credential requirements as per policy and company contracts.</li><li>Preferred Certifications: Certified Facility Manager (CFM), LEED Accreditation, OSHA Safety Certification.</li></ul>Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform these functions.<ul><li>Work is primarily sedentary in nature.</li><li>Regularly required to sit for extended periods and use a computer and keyboard for data entry, document preparation, and communication.</li><li>Frequent verbal and written communication.</li><li>Occasional standing, walking, and reaching with hands and arms.</li><li>May occasionally lift and carry lightweight materials (typically under 20 pounds), such as files, office supplies, or laptops.</li><li>Specific vision abilities include close vision for computer work and reading documents, and the ability to adjust focus.</li><li>Must have sufficient manual dexterity to operate computer equipment and other office machinery</li></ul></div> What Does PSI Offer You?<ul><li>Three options for medical plans plus dental and vision insurance offerings</li><li>24/7 healthcare access to telehealth services for your convenience</li><li>HSA</li><li>Company life insurance options for you and your family</li><li>Short-term and long-term disability offerings</li><li>PLUS an $800 monthly allowance is provided to offset your PSI insurance premium costs</li><li>401(k) with a 4% employer match</li><li>Generous PTO, paid-federal holidays, and sick leave</li><li>Always the opportunity for professional development</li></ul>The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor are they intended to be an all-inclusive list of the skills and abilities required to do the job. Management may, at its discretion, assign or reassign duties and responsibilities to this job at any time. Benefit offerings subject to change. Project Solutions, Inc. is an equal opportunity employer, women, individuals with disabilities, protected veterans and minorities are encouraged to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.   EEO/M/F/VetsPowered by JazzHR

Project Solutions Inc.

Director of Facility Support Services

Analysis Skills

Asset Management

Automation

Automation Systems

Background Investigation

Best Practices

Budget Management

Building Systems

Business Administration

Business Continuity Planning (BCP)

Business Development

CAD/CAM (Computer-Aided Design/Computer-Aided Manufacturing)

Capital Expenditure (CAPEX)

Civil Engineering

Communication Skills

Computer Skills

Computer Vision

Computerized Maintenance Management System (CMMS)

Continuous Improvement

Contract Management

Contract Negotiation

Contract Requirements

Corporate Policies

Corrective Action

Cost Control

Cross-Functional

Customer Relations

Customer Satisfaction

Customer Support/Service

Data Analysis

Data Entry

Driver's License

Emergency Response

Energy Efficiency

Environmental Compliance

Environmental Health

Environmental Protection Agency (EPA)

Environmental Regulations

Equipment Maintenance/Repair

Facilities Management

Facilities and Maintenance

Facility Management Software

Federal Acquisition Regulations (FAR)

Federal Compliance Regulations

Federal Contracts

Federal Government

Federal Laws and Regulations

Forecasting

Functional Programming Languages

Government

Government Contracts

Groundskeeping

HVAC

Hazard Analysis

Home Automation

Industry Standards

Interpersonal Skills

Keyboards

Laptop PC

Leadership

Life Insurance

Maintain Compliance

Manual Dexterity

Mechanical, Electrical and Plumbing (MEP)

Microsoft Office

National Fire Protection Association (NFPA)

OSHA

Office Equipment

Operational Audit

Operational Strategy

Operational Support

Organizational Development/Management

Organizational Skills

People Management

Performance Analysis

Performance Management

Performance Metrics

Performance Reviews

Physical Demands

Presentation/Verbal Skills

Preventative Maintenance

Process Improvement

Procurement Management

Project Management Software

Project/Program Management

Purchasing/Procurement

Quality Control

Quality Management

Quality Metrics

Regulations

Regulatory Compliance

Regulatory Requirements

Reporting Skills

Risk Management

Safety/Work Safety

Service Level Agreement (SLA)

State Laws and Regulations

Strategic Planning

Succession Planning

Supervisory Control and Data Acquisition (SCADA)

partner JazzHR

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We believe the same incredible team, equipped with the right AI tools, delivers 2x the impact with more time for the connections, relationships, and human work that matters most. We build the platform that helps property management companies coordinate repairs faster, keep residents happy, and stop losing money to operational chaos.

<figure><img src="https://gallery-cdn.breezy.hr/42013/Join%20Our%20Team.png"/></figure><h1>Director of People </h1>Rapid City, SD  |  Full-Time  TL;DRYou see the business through people. You know that the wrong hire costs more than a missed quota. You know that unclear expectations are a performance problem before they become a person problem.You refine and maintain the systems. You run the operations. You coach the leaders. And you influence the outcomes.This is not a support role. Not a coordinator role. Not a policy shop. It is an operator seat with a direct line to business performance.ABOUTAbout Property MeldProperty Meld is a B2B SaaS company on a mission to transform property maintenance operations. We build the platform that helps property management companies coordinate repairs faster, keep residents happy, and stop losing money to operational chaos.We are growing with intention, and operating with the kind of focus that turns a 65-person team into a company that punches well above its weight. The bar here is high. The work is real. The pace is fast.Founded: 2014   |  Team: ~65 Employees   |   Market: PropTech / SaaSOUR PHILOSOPHYMeld to the MAXProperty Meld is all in on AI. Not to replace the people who make this company great, but to take them further. We believe the same incredible team, equipped with the right AI tools, delivers 2x the impact with more time for the connections, relationships, and human work that matters most. The Director of People will embody this inside the People function and model it for the rest of the org.BUSINESS OWNERSHIPYou Own Outcomes, Not Recommendations<ul><li>Own key people metrics including retention, ramp time, and performance attainment.</li><li>Drive measurable outcomes in direct partnership with executive leadership.</li><li>Be accountable for results. Not slide decks. Not recommendations. Results.</li></ul>SCOPE OF ROLEWhat You Own & Execute01  Hiring & Talent - Run Recruiting End to End<ul><li>Own the full lifecycle from description creation to position accepted across key roles.</li><li>Build scorecards and interview plans that predict performance, not just likeability.</li><li>Partner with hiring managers to elevate how they assess and select talent.</li><li>Own candidate experience from first touch through offer and acceptance.</li><li>Oversee onboarding and ensure new hires ramp fast and contribute faster.</li></ul>02  Performance & Accountability - Drive It Directly<ul><li>Run review cycles, calibration, and follow-through that actually close the loop.</li><li>Track and report Outcome Attainment across teams with transparency.</li><li>Partner with leaders to address underperformance directly. No softening. No delays.</li><li>Refine the expectations infrastructure so everyone knows what good looks like.</li></ul>03  Leadership Effectiveness - Walk Through the Door<ul><li>Work with leaders in 1:1 settings to improve how they decide, communicate, and execute.</li><li>Hold leaders accountable to high standards on feedback, clarity, and follow-through.</li><li>Support role clarity, team structure, and workload balance across the org.</li></ul>04  Culture & Employee Experience - Own It<ul><li>Run company communication rhythms, updates, announcements, and alignment moments.</li><li>Lead recognition programs, milestone moments, and cultural signals.</li><li>Ensure employees have clarity on expectations, direction, and change.</li></ul>05  Compensation & Total Rewards - Make Pay Work<ul><li>Refine and maintain compensation benchmarks and compa ratios.</li><li>Support offer creation and compensation decisions with data.</li><li>Ensure pay structure aligns to and drives performance.</li></ul>06  People Operations Core - Run It Clean<ul><li>Payroll, benefits administration, employee records. Accurate, compliant, no surprises.</li><li>Compliance across policies, documentation, and employment practices.</li><li>HR systems accuracy and usability. Employee relations handled directly.</li></ul>07  Systems & Continuous Improvement - Find Friction. Fix It.<ul><li>Refine and improve systems across hiring, performance, and employee experience.</li><li>Create processes that are simple enough to follow and strong enough to hold at scale.</li></ul>08  Strategy & Planning - Partner on the Business<ul><li>Support workforce planning and org design aligned to company growth stages.</li><li>Partner on headcount budgeting and compensation strategy with finance and leadership.</li><li>Ensure the company has the right roles, structure, and talent at every stage.</li></ul>6-MONTH MARKWhat Success Looks LikeFast company. Fast bar. Here is what good looks like at six months.<ul><li>Key roles filled fast with talent that sticks and performs.</li><li>New hires contributing meaningfully and achieving onboarding milestones within 90 days.</li><li>Performance measured clearly and addressed consistently. No backlog of hard conversations.</li><li>Leaders noticeably more consistent, clearer, and more effective.</li><li>Employees understand expectations and feel the connection between their work and the outcome.</li><li>People Ops runs without bottlenecks, surprises, or fires that were preventable.</li></ul>QUALIFICATIONSWhat We're Looking For  You have scaled People Ops inside a growth-stage company.  You know what breaks between 30 and 100 people and you have fixed it before.  You operate in both strategy and execution without a handoff.  You can build the framework and run the process on the same day.  Your hiring judgment is sharp.  You have made the call that saved the team and the one that taught you something. Both matter here.  You can hold a hard conversation with a leader without losing the relationship.  You know the difference between candor and confrontation.  High ownership. Low ego. Bias for action.  You do not wait for direction. You identify the problem and move.  You measure what matters.  You know which people metrics are noise and which predict business outcomes. And you act on the signal.You do not just use AI, you think with it. You bring genuine curiosity to how AI tools can eliminate drag, surface better insights, and free your team for the work that only humans can do.CLARITY CHECKWhat This Role Is Not<ul><li>A policy-only function</li><li>A purely strategic role removed from execution</li><li>A coordinator role waiting for direction</li><li>A support function</li></ul>WHY THIS ROLEPeople Power Results at Meld.This role ensures the day-to-day execution of hiring, performance, and the people systems that drive the business forward. If that is the work you are built for, we want to talk. <figure><img src="https://gallery-cdn.breezy.hr/5af2f/IMG_7274.jpg"/></figure>

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Director of Facility Support Services Project Solutions Inc.

Director of People Property Meld

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