Minimum of 5 - 7 years of operations experience in retail, luxury retail, or service-related industry preferably in a supervisory role; Bachelor's Degree is preferred; Excellent written and communication skills; Ability to analyze information, identify business priorities, problem solve and manage multiple tasks in a fast-paced environment; Proficiency with Microsoft Office software including Word, Excel, PowerPoint, Outlook; Excellent organizational skills; Experienced with technology to utilize internal retail systems and shipping software programs; Assist in the training of new Team Manager - Operations in other locations and support teams; Travel and assist in store openings, closures, and remodels within the region and surrounding markets. Drive, direct, and develop operational excellence across all aspects of the store; Assess and evaluate operations with a commercial mindset and propose strategic improvements; Training new hires and existing staff on all operating policies and procedures; Coach and develop direct reports in areas of operations, customer service and sales support; Liaise with corporate departments such as Operations, Inventory Planning, Inventory Control, Accounts Payable, etc.