Information Technology Support Specialist General Dynamics CorpInformation Technology Support SpecialistAnnapolis Junction, MD$30.44–$41.18 / hourTo ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave.
Technology Support Specialist McDermott Will & EmeryTechnology Support SpecialistWashington, District of Columbia$87,000–$110,000 / yearInteract with the Automatic Call Distribution (ACD) system and monitor the Information Technology (IT) Help Desk ticketing system to ensure that issues and requests are resolved or escalated per established Service Level Agreements. Coordinate day-to-day operational IT activities including new hire set up, audio and video conference presentations, office moves, and departures.
Field Support Senior Practitioner 6359713 Accenture PlcField Support Senior Practitioner 6359713Arlington, VAKey Responsibilities: The Desktop Support Analyst provides advanced technical support to end users across the organization, ensuring reliable operation of desktop systems, laptops, mobile devices, virtual desktops, and enterprise applications. In addition to delivering innovative solutions for Accenture's clients, you will work with a highly skilled, diverse network of people across Accenture businesses who are using the latest emerging technologies to address today's biggest business challenges.
Field Support Practitioner - Baltimore, MD Accenture PlcField Support Practitioner - Baltimore, MDBaltimore, MDKey Responsibilities: The Desktop Support Analyst provides advanced technical support to end users across the organization, ensuring reliable operation of desktop systems, laptops, mobile devices, virtual desktops, and enterprise applications. In addition to delivering innovative solutions for Accenture's clients, you will work with a highly skilled, diverse network of people across Accenture businesses who are using the latest emerging technologies to address today's biggest business challenges.
Deskside Support Lead Science Applications International CorpDeskside Support LeadWashington, DC$40,001–$80,000 / yearRoles and Responsibilities: Acts as a senior technical lead, specializing in the management of mass imaging pipelines, high-volume onboarding preparations, equipment moves, and advanced troubleshooting of end-user laptops and desktops in a diverse MS Windows environment. Provides Tier 2 desk-side end-user support heavily focused on mass imaging, deployment, asset management, and Windows 11 troubleshooting, with strong user interaction skills.
End User Support Technician Tier 3 designDATAEnd User Support Technician Tier 3Washington DC, Washington, DCFull timeHowever, employees who have access to the compensation information of the other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consent with the contractor’s legal duty to furnish information. PREFERENCE STATEMENT: design Data, Inc. grants preference to qualified Doyon Shareholders first, and second to qualified shareholders of other Alaska Native corporations that grant a similar preference in all phases of employment and training, which include, but are not limited to hiring, promotion, layoff, transfer, and training.
Senior Project Support / Federal Travel Help Desk Specialist - NASA Goddard ASRC Federal Holding CompanySenior Project Support / Federal Travel Help Desk Specialist - NASA GoddardGreenbelt, MDRemoteThis position functions as a primary point of contact for travelers, travel arrangers, approving officials, and financial personnel by resolving complex travel issues, interpreting travel regulations, and providing expert guidance regarding authorizations, reservations, vouchers, reimbursements, and travel system functionality. Proficiency with Microsoft Office Suite (Excel, Word, Outlook, PowerPoint, Teams), Help Desk ticketing systems, Knowledge Management systems, Adobe Acrobat, SharePoint, and Virtual Meeting platforms.
Senior Project Support / Federal Travel Help Desk Specialist - Nasa Goddard ASRC Federal Holding CompanySenior Project Support / Federal Travel Help Desk Specialist - Nasa GoddardGreenbelt, MDRemoteThis position functions as a primary point of contact for travelers, travel arrangers, approving officials, and financial personnel by resolving complex travel issues, interpreting travel regulations, and providing expert guidance regarding authorizations, reservations, vouchers, reimbursements, and travel system functionality. Proficiency with Microsoft Office Suite (Excel, Word, Outlook, PowerPoint, Teams), Help Desk ticketing systems, Knowledge Management systems, Adobe Acrobat, SharePoint, and Virtual Meeting platforms.
Help Desk Support Essnova Solutions, Inc.Help Desk SupportWashington, DCProvide Tier 1 support for user navigation, permissions, access, reporting, and functional inquiries; coordinate Tier 2/3 escalation for complex workflow, integration, or production issues. Produce and submit required reports including Monthly Help Desk Logs and Bi-Weekly Bug/Defect Tracking Logs with resolution metrics, response times, and LOE summaries.
Desktop Support ActioNet IncDesktop SupportWashington, DCActioNet is a dynamic, award-winning SEI CMMI Level 4 and ISO 20000/ISO 27000 I Certified IT Services Firm that specializes in Enterprise Software Development involving Full Lifecycle Methodology, Project Management, Information Systems Security, Systems Integration and Training. This role involves resolving complex technical issues, managing escalations, and ensuring the smooth operation of IT systems in both office and field environments.
Desktop Support Manager Cornerstone ResearchDesktop Support ManagerWashington DC, District of ColumbiaGiven the critical high-stakes nature of litigation consulting, all operations, deployments, and support workflows must be executed under a strict zero downtime expectation to safeguard the firm's productivity and billable hours. Strong project management skills with a track record of successfully delivering complex hardware rollouts, technical deployments, or office upgrades with zero technical downtime.
NewActionet, Inc. Careers - IT Specialist / System Administrator ActioNet, Inc.Actionet, Inc. Careers - IT Specialist / System AdministratorSilver Spring, MD$58,000–$129,000 / yearActioNet is a CMMI-DEV Level 4, CMMI-SVC Level 4, ISO 20000, ISO 27001, ISO 9001, HDI-certified, woman-owned IT Solutions Provider with strong qualifications and expertise in Agile Software Engineering, Cloud Solutions, Cyber Security and IT Managed Services. In this role, you will be responsible for providing IT support to Department of Commerce desktop users, and for supporting, maintaining, and updating IT systems that are used in the workplace, on research vessels, and on research aircraft.
NewIT Specialist / System Administrator ActioNet IncIT Specialist / System AdministratorArlington, VA$58,000–$129,000 / yearActioNet is a CMMI-DEV Level 4, CMMI-SVC Level 4, ISO 20000, ISO 27001, ISO 9001, HDI-certified, woman-owned IT Solutions Provider with strong qualifications and expertise in Agile Software Engineering, Cloud Solutions, Cyber Security and IT Managed Services. In this role, you will be responsible for providing IT support to Department of Commerce desktop users, and for supporting, maintaining, and updating IT systems that are used in the workplace, on research vessels, and on research aircraft.
Technical Support Engineer Core BTS, Inc.Technical Support EngineerWashington, DC$30–$35 / hourNRI North America is looking for a qualified IT Technical Support Engineer that will be responsible for providing onsite support for new hire onboarding, desktop deployment, and IT operations support activities. This role focuses on hands-on device preparation, imaging, asset management, shipping logistics, and onsite technical support to ensure a seamless onboarding experience.
Client Support Technician Personified TechClient Support TechnicianDC$65,000–$75,000macOS, Windows, ChromeOS, iOS, and Android operating systems and associated hardware; a variety of endpoint detection and response (EDR) and universal endpoint management (UEM) platforms. Previous experience supporting Google Workspace and macOS in a fast-paced environment, Microsoft 365 and PC support, and experience at an organization that used Slack as its primary communication tool are a plus.
Cyber Systems Administrator, AI/ML Support TS/SCI w Poly PeratonCyber Systems Administrator, AI/ML Support TS/SCI w PolyLaurel, Maryland$86,000–$138,000 / yearFull timeBenefits: Peraton offers enhanced benefits to employees supporting this critical National Security program, which include heavily subsidized employee benefits coverage for you and your dependents, 25 days of PTO accrued annually up to a generous PTO cap, and eligibility to participate in an attractive bonus plan. As part of a collaborative, high-impact integrated product development team, you’ll work on next-generation cyber and AI/ML capabilities hosted on large-scale compute clusters and AWS Cloud infrastructure.
NewTechnical Support Analyst (Tier II) Revolutional, LLCTechnical Support Analyst (Tier II)Washington, DC$75,000–$95,000 / yearWe apply modern capabilities, including AI/ML, cloud, cybersecurity, and IT modernization to solve complex challenges, enable faster and more secure operations, and drive measurable mission outcomes. We are redefining how federal technology gets built and delivered by operating with a product mindset, prioritizing speed, ownership, and execution over bureaucracy.
Project Manager - Customer Support Lead MKS2 TechnologiesProject Manager - Customer Support LeadWashington, DC$160,000–$185,000 / yearMKS2 Technologies, LLC, an award-winning high growth small business, creates innovative and customer-centric technology solutions in the areas of Cyber Security, Instructional Design and Training, Software Engineering and IT Support Services to improve the security and well-being of our clients. The Customer Support Lead directs a multi-disciplinary, geographically dispersed team , driving operational excellence, improving service delivery performance, and ensuring all contractual Performance Requirements and Service Level Agreements (SLAs) are consistently met or exceeded.
Web Application Support Specialist Dunhill Professional Search of Wilmington, Inc.Web Application Support SpecialistWashington, DC$32.55–$36.06 / hourFull timeAnalyzes problems and provides technical assistance, support, and advice to end users for hardware, software, and systems through phone, email, or chat.resolves computer software and hardware problems of users, and acts as a contact for users having problems using computer software, hardware, and operating systems. Job Description: Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes).
Cyber Systems Administrator, AI/ML Support TS/SCI w Poly Peraton IncCyber Systems Administrator, AI/ML Support TS/SCI w PolyLaurel, MD$86,000–$138,000 / yearAs part of a collaborative, high-impact integrated product development team, you'll work on next-generation cyber and AI/ML capabilities hosted on large-scale compute clusters and AWS Cloud infrastructure. Provides support to IT systems including day-to-day operations, monitoring and problem resolution for all the client/server/storage/network devices, mobile devices, etc.