Reconcile, review, and process collections, billing, and premium payments • Provide support to the service team by researching and resolving payment inquiries • Handle all collections, both active and historical • Evaluate and document finance agreements and process • Assist the accountant and team with the creation of account numbers • Data review • Process improvement initiatives and idea contribution • Support the data entry/business analyst teams with projects and workload as needed • Assist Accountant and Management with duties as assigned • Assist with periodic audits by providing required documentation • Assist with ad hoc projects as needed • Build positive relationships with team members and vendors to enhance office efficiency • Foster teamwork, share knowledge across departments, and maintain an optimistic outlook in the office • Participate in training opportunities to stay current on industry trends, new products, technology advancements, and professional development • Perform other duties as assigned. Whether youre supporting a local business or helping a national client navigate complex risk, you'll be backed by the strength of a global firm and the heart of a regional team.