Ovation Workplace Services IncDesktop Support Technician Ovation Workplace Services IncDesktop Support TechnicianWinona, MN$35,000–$50,000 / yearDesktop Technician will provide day to day local\remote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software, and application issues in a ticketing system. Providing fault analysis to customer’s various core operating systems and platforms, as well be able to provide support and apply desktop fault resolution for the approved application suite.
Ovation Workplace ServicesDesktop Support Technician Ovation Workplace ServicesDesktop Support TechnicianWinona, MN$35,000–$50,000 / yearFull timeProvide first/second level contact and problem resolution for customer issues.b)Work with Third Party Vendors to remediate complex AV issues as needed.c)Provide timely communication on issue status and resolution.d)Maintain ticket updates for all reported incidents. Desktop Technician will provide day to day local\remote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software, and application issues in a ticketing system.