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We work with 95% of Fortune 500 companies and specialize in staffing and services solutions in manufacturing, logistics, construction, aviation, facilities and maintenance. The sales intern must have strong business acumen as they will be interfacing with not only Aerotek employees but candidates, contractors and clients as well.

Overview:
Ascend at Aerotek Internship Program - Sales (**10 week paid internship***)The Sales Intern is responsible for learning the three phases of business that Aerotek supports within a local operation.  This includes Recruiting, Account Management and Field Support with a heavy emphasis on sales.  The sales intern must have strong business acumen as they will be interfacing with not only Aerotek employees but candidates, contractors and clients as well. Successful completion of the program could potentially lead to a full time job offer into our Sales Development Representative program that will accelerate your sales career!  Why Aerotek?Aerotek is an operating company within Allegis Group, a global leader in talent solutions. We are a privately held organization with over 200+ offices nationwide. We work with 95% of Fortune 500 companies and specialize in staffing and services solutions in manufacturing, logistics, construction, aviation, facilities and maintenance. Working at Aerotek and why you will love it…At Aerotek, we prioritize inclusivity and foster a magnetic work environment that empowers our employees to achieve both personal and professional aspirations. By putting the people first, our corporate culture encourages employee engagement and enhances performance through comprehensive training and a positive culture. Essential Functions:<ul><li>Post available positions on the Internet via our candidate tracking system (Connected) to increase the available candidate pool</li><li>Evaluate resumes received and select only those candidate that are qualified to enter in the interview process</li><li>Schedule candidates for interviews with Recruiters</li><li>Shadow Recruiters as they conduct calls, interviews and reference checks</li><li>Maintain all documentation using Aerotek’ s Applicant Tracking System</li><li>Attend Contractor lunches with Recruiters</li><li>Shadow Account Managers on cold calls</li><li>Attend client visits with Account Managers</li><li>Shadow Account Managers through the client acquisition process</li><li>Shadow Account Managers during requisition qualifications</li><li>Attend networking events</li><li>Participate in lead generation and shadowing cold calling sessions</li><li>Shadow Field Support during background investigations and drug test processes</li><li>Shadow Field Support during the unemployment process including claims and hearings</li></ul>Minimum Education/Experience/Abilities/Skills:<ul><li>Currently enrolled in college/university seeking a BA/BS degree (sales degree, minor, certificate preferred) </li><li>Transitioning between Junior and Senior years (preferred)</li><li>MS Office</li><li>Customer Service Experience</li><li>Sales Related Experience</li></ul>

We know that finding work is hard, and finding meaningful work is harder. Aerotek connects 180,000+ light industrial and skilled trades workers with 14,000+ employers each year, helping our workers navigate an evolving labor market and find jobs that meets their goals, skills and interests. Since 1983, we have provided a variety of career opportunities across North American industry – from short-term assignments at Fortune 500 companies where you can build your skills, to long-term opportunities where you can play a vital role solving for companies’ construction, manufacturing and maintenance challenges. Our 1,500+ experienced recruiters across 250+ offices work relentlessly to put our workforce in a position to thrive. Let us rise to meet your challenges and put our people-are everything spirit to the test as your career continues to grow.  
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Aerotek

Sales Internship

Aviation Industry

Background Investigation

Business Skills

Claims Processing

Cold Calling Skills

Construction

Customer Acquisition

Customer Support/Service

Establish Priorities

Facilities and Maintenance

Fortune 500 Customers

Lead Generation

Logistics

Manufacturing

Microsoft Office

Networking Events

On Site Support

Quality Assurance Methodology

Sales

Sales Management

Testing

[AW]-iCims

Position Description : The Help Desk Specialist provides front-line technical support to Client staff by responding to service desk inquiries, resolving hardware and software issues, maintaining workstation readiness, and supporting technology deployments. Key Responsibilities Answer incoming service desk calls, log all requests in the IT Service Desk system (currently IBM Maximo), and follow all procedures when new technologies are introduced.

<div> Service Desk Technician 
Position Description : The Help Desk Specialist provides front-line technical support to Client staff by responding to service desk inquiries, resolving hardware and software issues, maintaining workstation readiness, and supporting technology deployments. This role requires strong customer service skills, technical troubleshooting ability, and adherence to Client policies and procedures. Key Responsibilities<ul><li> Answer incoming service desk calls, log all requests in the IT Service Desk system (currently IBM Maximo), and follow all procedures when new technologies are introduced.</li><li> Monitor and respond to emails received in the service desk mailbox, creating corresponding service desk tickets.</li><li> Review ticket history, assess reported issues, resolve problems, and accurately document actions taken.</li><li> Ensure all Client workstations (desktops and laptops) maintain current drivers, patches, and security updates.</li><li> Create and restore workstation images for desktops and laptops.</li><li> Troubleshoot LAN and WLAN connectivity issues on workstations.</li><li> Configure and deploy new workstations and printers for network access.</li><li> Deploy new state procured equipment and software into the existing environment.</li><li> Replace outdated or malfunctioning hardware and software, ensuring proper removal, documentation, and transport to designated locations.</li><li> Record all moves, additions, and changes in compliance with Client inventory requirements and policies.</li><li> Diagnose and resolve issues related to supported hardware, software, and peripherals.</li><li> Install approved software and hardware on Client workstations.</li><li> Collaborate effectively with current contractors and Client staff to support IT operations.</li><li> Participate in internal Client meetings as requested.</li><li> Update and maintain service desk tickets on a daily basis to ensure accurate status reporting.</li><li> Assist in drafting installation instructions, standard operating procedures (SOPs), and technical documentation.</li><li> Perform other related duties assigned by Client IT management.</li></ul> Education: This position requires a Bachelor's degree from an accredited college or university with a major in computer science, information systems, engineering, business, or other related scientific or technical discipline. Three (3) years of equivalent experience in a related field may be substituted for the Bachelor's degree. General Experience: This position requires a minimum of five (5) years of experience in a business IT environment with emphasis on PC computer hardware and applications. General experience includes, but is not limited to: information systems development, work in the client/server field, or related fields. Specialized Experience: The proposed candidate must have at least three (3) years' experience in each of the following:<ul><li> Providing Tier I & II IT Support to customers in a Service Desk Environment</li><li> Troubleshooting PC hardware and software in a Microsoft networked environment</li><li> Microsoft Active Directory user and device management</li><li> Repairing, installing, upgrading and reconfiguring PCs and Laptops</li><li> Experience with Service Desk software (any of the following Maximo Service Desk, Remedy, ServiceNow or equivalent)</li><li> Remote Desktop Software (Microsoft Remote Desktop; Teams, SMS, LogMeInRescue, etc.)</li></ul></div>

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