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Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors." . We work with 95% of Fortune 500 companies and specialize in staffing and services solutions in manufacturing, logistics, construction, aviation, facilities and maintenance.

Overview:
Ascend at Aerotek Internship Program - Sales (**10 week paid internship***)The Sales Intern is responsible for learning the three phases of business that Aerotek supports within a local operation.  This includes Recruiting, Account Management and Field Support with a heavy emphasis on sales.  The sales intern must have strong business acumen as they will be interfacing with not only Aerotek employees but candidates, contractors and clients as well. Successful completion of the program could potentially lead to a full time job offer into our Sales Development Representative program that will accelerate your sales career!  Why Aerotek?Aerotek is an operating company within Allegis Group, a global leader in talent solutions. We are a privately held organization with over 200+ offices nationwide. We work with 95% of Fortune 500 companies and specialize in staffing and services solutions in manufacturing, logistics, construction, aviation, facilities and maintenance. Working at Aerotek and why you will love it…At Aerotek, we prioritize inclusivity and foster a magnetic work environment that empowers our employees to achieve both personal and professional aspirations. By putting the people first, our corporate culture encourages employee engagement and enhances performance through comprehensive training and a positive culture. Essential Functions:<ul><li>Post available positions on the Internet via our candidate tracking system (Connected) to increase the available candidate pool</li><li>Evaluate resumes received and select only those candidate that are qualified to enter in the interview process</li><li>Schedule candidates for interviews with Recruiters</li><li>Shadow Recruiters as they conduct calls, interviews and reference checks</li><li>Maintain all documentation using Aerotek’ s Applicant Tracking System</li><li>Attend Contractor lunches with Recruiters</li><li>Shadow Account Managers on cold calls</li><li>Attend client visits with Account Managers</li><li>Shadow Account Managers through the client acquisition process</li><li>Shadow Account Managers during requisition qualifications</li><li>Attend networking events</li><li>Participate in lead generation and shadowing cold calling sessions</li><li>Shadow Field Support during background investigations and drug test processes</li><li>Shadow Field Support during the unemployment process including claims and hearings</li></ul>Minimum Education/Experience/Abilities/Skills:<ul><li>Currently enrolled in college/university seeking a BA/BS degree (sales degree, minor, certificate preferred) </li><li>Transitioning between Junior and Senior years (preferred)</li><li>MS Office</li><li>Customer Service Experience</li><li>Sales Related Experience</li></ul>“Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors."

We know that finding work is hard, and finding meaningful work is harder. Aerotek connects 180,000+ light industrial and skilled trades workers with 14,000+ employers each year, helping our workers navigate an evolving labor market and find jobs that meets their goals, skills and interests. Since 1983, we have provided a variety of career opportunities across North American industry – from short-term assignments at Fortune 500 companies where you can build your skills, to long-term opportunities where you can play a vital role solving for companies’ construction, manufacturing and maintenance challenges. Our 1,500+ experienced recruiters across 250+ offices work relentlessly to put our workforce in a position to thrive. Let us rise to meet your challenges and put our people-are everything spirit to the test as your career continues to grow.  
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Aerotek

Sales Internship

Aviation Industry

Background Investigation

Business Skills

Claims Processing

Cold Calling Skills

Construction

Customer Acquisition

Customer Support/Service

Establish Priorities

Facilities and Maintenance

Fortune 500 Customers

Lead Generation

Logistics

Manufacturing

Microsoft Office

Networking Events

On Site Support

Quality Assurance Methodology

Sales

Sales Management

Testing

[AW]-iCims

OTHER

Microsoft 365 Administration: Administer and troubleshoot Microsoft 365 services including Exchange Online, Outlook, Teams, OneDrive, SharePoint, and Entra ID (Azure AD); manage user accounts, licenses, groups, distribution lists, and shared mailboxes. Ticket Management: Respond to, triage, document, and resolve incidents and service requests submitted through the IT ticketing system (e.g., ServiceNow, Freshservice, Jira Service Management, Zendesk) within established SLAs.

HOUR

Position Summary:
Desktop Support Technician<h2 style="border:none;padding:0in">Position Summary</h2>We are seeking a customer-focused Desktop Support Technician to provide hands-on technical support across our user base. The successful candidate will be responsible for the end-to-end setup, configuration, deployment, and ongoing support of Windows 11 PCs, Apple MacBook computers, and corporate smartphones (iOS and Android). This role serves as a primary point of contact for end users and is essential to keeping our workforce productive and our endpoints secure.Pay Range: $19.00-28.00 per hour, depending on experience!<h2 style="border:none;padding:0in">Key Responsibilities</h2><ul><li style="margin:0in 0in 4pt 27pt">Endpoint Provisioning: Image, configure, and deploy new Windows 11 laptops and desktops, as well as macOS MacBooks, using standardized build processes and automated deployment tooling (e.g., Microsoft Intune, Autopilot, Jamf, or equivalent MDM).</li><li style="margin:0in 0in 4pt 27pt">Mobile Device Setup: Configure, enroll, and support corporate iPhones and Android smartphones, including MDM enrollment, email setup, MFA, security policies, and app deployment.</li><li style="margin:0in 0in 4pt 27pt">User Onboarding & Offboarding: Prepare equipment, accounts, and access for new hires; securely reclaim, wipe, and re-image hardware for departing employees.</li><li style="margin:0in 0in 4pt 27pt">Ticket Management: Respond to, triage, document, and resolve incidents and service requests submitted through the IT ticketing system (e.g., ServiceNow, Freshservice, Jira Service Management, Zendesk) within established SLAs.</li><li style="margin:0in 0in 4pt 27pt">Remote Monitoring & Management: Use RMM tools (e.g., NinjaOne, ConnectWise Automate, Kaseya, Datto, Atera) to monitor endpoint health, push patches, deploy software, and remotely troubleshoot devices.</li><li style="margin:0in 0in 4pt 27pt">Microsoft 365 Administration: Administer and troubleshoot Microsoft 365 services including Exchange Online, Outlook, Teams, OneDrive, SharePoint, and Entra ID (Azure AD); manage user accounts, licenses, groups, distribution lists, and shared mailboxes.</li><li style="margin:0in 0in 4pt 27pt">Hardware & Peripherals: Diagnose and repair hardware issues; set up monitors, docking stations, printers, scanners, headsets, and conference room equipment.</li><li style="margin:0in 0in 4pt 27pt">Software Support: Install, update, and troubleshoot operating systems, business applications, browsers, VPN clients, and security agents on both Windows and macOS.</li><li style="margin:0in 0in 4pt 27pt">Security & Compliance: Enforce endpoint security standards including disk encryption (BitLocker / FileVault), antivirus/EDR, patch compliance, and acceptable-use policies.</li><li style="margin:0in 0in 4pt 27pt">Documentation: Create and maintain knowledge base articles, standard operating procedures, asset records, and end-user guides.</li><li style="margin:0in 0in 4pt 27pt">Customer Service: Deliver professional, empathetic support in person, by phone, chat, email, and remote-control sessions; communicate clearly with both technical and non-technical users.</li><li style="margin:0in 0in 4pt 27pt">Asset Management: Track hardware and software inventory, license assignments, and warranty status using the asset management system.</li></ul><h2 style="border:none;padding:0in">Required Qualifications</h2><ul><li style="margin:0in 0in 4pt 27pt">2+ years of professional experience in a desktop support, help desk, or IT support role.</li><li style="margin:0in 0in 4pt 27pt">Demonstrated hands-on experience deploying and supporting Windows 11 in an enterprise environment.</li><li style="margin:0in 0in 4pt 27pt">Demonstrated hands-on experience deploying and supporting macOS on MacBook devices.</li><li style="margin:0in 0in 4pt 27pt">Experience configuring and supporting iOS and Android smartphones, including MDM enrollment and mobile email.</li><li style="margin:0in 0in 4pt 27pt">Proven experience working within an enterprise IT ticketing system, including triage, SLA management, and clear ticket documentation.</li><li style="margin:0in 0in 4pt 27pt">Hands-on experience administering Microsoft 365 (Exchange Online, Teams, OneDrive, SharePoint) and Entra ID / Azure AD user and group management.</li><li style="margin:0in 0in 4pt 27pt">Working experience with at least one RMM platform for endpoint monitoring, patching, and software deployment.</li><li style="margin:0in 0in 4pt 27pt">Solid understanding of TCP/IP networking fundamentals, DNS, DHCP, VPN, Wi-Fi, and basic troubleshooting of connectivity issues.</li><li style="margin:0in 0in 4pt 27pt">Familiarity with Active Directory, group policy, and identity/access management concepts.</li><li style="margin:0in 0in 4pt 27pt">Excellent verbal and written communication skills and a strong customer-service orientation.</li><li style="margin:0in 0in 4pt 27pt">Ability to lift and move computer equipment up to 40 lbs and perform on-site setup tasks.</li></ul><h2 style="border:none;padding:0in">Preferred Qualifications</h2><ul><li style="margin:0in 0in 4pt 27pt">Industry certifications such as CompTIA A+, Network+, Security+, Microsoft 365 Certified: Modern Desktop Administrator Associate, Apple Certified Support Professional (ACSP), or ITIL Foundation.</li><li style="margin:0in 0in 4pt 27pt">Experience with Microsoft Intune and/or Jamf Pro.</li><li style="margin:0in 0in 4pt 27pt">Familiarity with PowerShell and/or basic shell scripting for automation.</li><li style="margin:0in 0in 4pt 27pt">Experience supporting hybrid and remote workforces.</li><li style="margin:0in 0in 4pt 27pt">Exposure to endpoint security tools (e.g., CrowdStrike, SentinelOne, Defender for Endpoint).</li></ul><h2 style="border:none;padding:0in">Education</h2><ul><li style="margin:0in 0in 4pt 27pt">Associate's or bachelor’s degree in information technology, Computer Science, or a related field, or equivalent professional experience.</li></ul><h2 style="border:none;padding:0in">Work Environment & Schedule</h2><ul><li style="margin:0in 0in 4pt 27pt">On-site presence required to support physical hardware setup and end users.</li><li style="margin:0in 0in 4pt 27pt">Occasional after-hours, weekend, or on-call work to support deployments, migrations, or critical incidents.</li><li style="margin:0in 0in 4pt 27pt">Standard office environment with some lifting, bending, and movement between workstations.</li></ul><h2 style="border:none;padding:0in">Key Competencies</h2><ul><li style="margin:0in 0in 4pt 27pt">Strong troubleshooting mindset and methodical approach to diagnosing issues.</li><li style="margin:0in 0in 4pt 27pt">Ability to manage multiple priorities in a fast-paced environment without sacrificing quality.</li><li style="margin:0in 0in 4pt 27pt">Professional demeanor, discretion, and confidentiality when handling sensitive user data.</li><li style="margin:0in 0in 4pt 27pt">Team-oriented attitude with a willingness to share knowledge and mentor junior staff.</li></ul> Are you ready to advance your career with Amerit Fleet Solutions? Apply Today!<a href="https://www.ameritfleetsolutions.com/careers/easy-apply" rel="noopener nofollow noreferrer" target="_blank">https://www.ameritfleetsolutions.com/careers/easy-apply</a>

Amerit Fleet Solutions

IT Desktop Support Technician (Temp to Hire)

Android

Antivirus

Apple

Apple MacBook

Apple iPhone

Applications Security

Asset Management

Atlassian JIRA

Business Solutions

Communication Skills

CompTIA - Computing Technology Industry Association

CompTIA A+

CompTIA Network+

CompTIA Security+

Computer Science

Computer Workstations

Cryptography

Customer Relations

Customer/Client Research

DHCP (Dynamic Host Configuration Protocol)

DNS (Domain Name System)

Desktop Administration

Desktop PC

Document Scanners

Documentation

Email Management/Administration

Endpoint Security

Hardware Administration

Hardware Repair

Help Desk

ITIL (IT Infrastructure Library)

Identify Issues

Identity Data Management

Information Technology & Information Systems

Knowledge Base

Laptop PC

Lift/Move 40 Pounds

Mac Operating System

Machine Tool

Maintenance Services

Manufacturing Data Management

Mentoring

Microsoft Active Directory

Microsoft Exchange Server

Microsoft Exchange Server Administration

Microsoft Outlook

Microsoft Product Family

Microsoft SharePoint

Microsoft Windows Azure

Microsoft Windows Operating System

Mobile Devices

Multitasking

Network Support

On Call

Onboarding

Operating Systems

Peripheral Hardware

Presentation/Verbal Skills

Printers

RMON

Scripting (Scripting Languages)

Service Level Agreement (SLA)

ServiceNow

Smartphones

Software Administration

Software Installation

Software Licenses

Software Patches

Standard Operating Procedures (SOP)

TCP/IP (Transmission Control Protocol/Internet Protocol)

Team Lead/Manager

Team Player

Technical Support

Unix Shell Programming

User Account Administration

VPN (Virtual Private Network)

Vehicle Fleets

Web Browsers

Wi-Fi

Windows PowerShell

Writing Skills

ZenDesk

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Sales Internship Aerotek

IT Desktop Support Technician (Temp to Hire) Amerit Fleet Solutions

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