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JM Test Systems is looking for a Product Manager Intern to work directly with our CTO and technology team on real digital products used by customers and employees every day. If you are looking for a hands-on product experience working directly with leadership and real systems, we encourage you to apply for the Product Manager Intern position with JM Test Systems.

Job SummaryJM Test Systems is looking for a Product Manager Intern to work directly with our CTO and technology team on real digital products used by customers and employees every day. This is not a shadow role. You will do meaningful work.You will learn what it means to be a digital product manager in a B2B company going through a real technology transformation. You will gain hands-on exposure to product strategy, user research, engineering collaboration, and AI-assisted development practices.What You’ll Do:<ul><li>Participate in product discovery sessions with internal stakeholders</li><li>Write user stories and acceptance criteria for engineering execution</li><li>Research competitors and industry benchmarks</li><li>Help maintain and prioritize the product backlog</li><li>Use AI tools including Claude to support research, prototyping, and documentation </li><li>Analyze portal usage data and summarize findings</li><li>Support user acceptance testing before releases</li><li>Document processes, decisions, and product knowledge clearly</li></ul>Help support work across one or more of our core digital product areas, such as:Customer Portal: <ul><li>Help define features and write user stories for the customer self-service platform</li><li>Analyze how customers use order tracking, calibration certificates, rentals, and service history features</li><li>Support improvements to user experience and workflow clarity</li></ul>CalMapp: <ul><li>Support workflow improvements for internal laboratory operations</li><li>Translate technician and lab manager needs into product requirements</li><li>Assist in improving operational efficiency through system enhancements</li></ul>JMTest.com:<ul><li>Help identify improvements to browsing experience and product catalog accuracy</li><li>Support optimization of conversion pathways and user navigation</li><li>Assist with content and structure improvements for service pages</li></ul>What We’re Looking For:Required <ul><li>Pursuing a degree in Business, Information Systems, Computer Science, or related field</li><li>Strong written communication skills with clear and structured writing ability</li><li>Curiosity about how digital products are built and how users behave</li><li>Comfort working with ambiguity and solving undefined problems</li><li>Basic understanding of web concepts such as APIs, databases, and form submissions</li></ul>Preferred <ul><li>Experience using AI tools such as Claude or ChatGPT for school or personal projects</li><li>Basic SQL or data analysis exposure</li><li>Experience in customer service, operations, or sales support</li><li>Familiarity with tools such as Jira, Notion, or Trello</li></ul>Why Join JM Test Systems?<ul><li>Stability and long-term career growth opportunities</li><li>Medical, Dental, and Vision Insurance</li><li>HSA with Employer Contributions</li><li>401(k) with Company Match</li><li>Paid Vacation, Sick Time, Birthday Time, and Holidays</li><li>Employer-Paid Life Insurance</li><li>Family-oriented culture focused on Quality, Responsiveness, and Integrity</li></ul>If you are looking for a hands-on product experience working directly with leadership and real systems, we encourage you to apply for the Product Manager Intern position with JM Test Systems.

JM TEST SYSTEMS LLC

Spring 2026-IT Internship Product Manager

Acceptance Testing

Analysis Skills

Application Programming Interface (API)

Artificial Intelligence (AI)

Atlassian JIRA

Backlog Prioritization

Benchmarking

Business-to-Business (B2B)

Calibration

Communication Skills

Competitive Research

Computer Science

Content Structure

Customer Conversion

Customer Service Operations

Customer Support/Service

Customer/Client Research

Customer/Consumer Behavior

Data Analysis

Dental Insurance

Documentation

Information Technology & Information Systems

Laboratory

Laboratory Management

Laboratory Operations

Leadership

Operational Improvement

Operational Strategy

Problem Solving Skills

Product Backlog

Product Management

Product Strategy

Prototyping

Rentals

Requirements Management

SQL (Structured Query Language)

Sales Support

Usage Analysis

User Interface/Experience (UI/UX)

Vision Plan

Web Analytics

Website Conversion

Writing Skills

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Spring 2026-IT Internship Product Manager JM TEST SYSTEMS LLC

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