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Overview:
Company Overview: Advance Your Career in Insurance Claims with Allied Universal® Compliance and Investigation Services. Allied Universal® Compliance and Investigation Services is the premier destination for a career in insurance claim investigation. As a global leader, we provide dynamic opportunities for claim investigators, SIU investigators, and surveillance investigators. Our team is committed to innovation and excellence, making a significant impact in the insurance industry. If you’re ready to grow with the best, explore a career with us and make a difference.

Job Description:
Allied Universal® is hiring a Surveillance / Claims Investigator. Surveillance / Claims Investigators validate the facts of loss for Insurance claims through scene Investigations, claimant and witness Interviews, document retrieval and data Interpretation. <ul style="margin: 0px; padding: 0px; font-family: verdana;"><li style="margin: 0px 0px 0px 24px; padding: 0px; font-size: 10pt; font-family: Verdana, Verdana_MSFontService, sans-serif;" aria-setsize="-1" data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":1440,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1">No office to go to - travel daily to cases in the field!  <span style="margin: 0px; padding: 0px; font-size: 10pt; font-family: Verdana, Verdana_EmbeddedFont, Verdana_MSFontService, sans-serif;" data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335551550":1,"335551620":1,"335559685":720,"335559737":0,"335559738":0,"335559739":0,"335559740":279,"335559991":360}"> </li></ul><ul style="margin: 0px; padding: 0px; font-family: verdana;"><li style="margin: 0px 0px 0px 24px; padding: 0px; font-size: 10pt; font-family: Verdana, Verdana_MSFontService, sans-serif;" aria-setsize="-1" data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":1440,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="3" data-aria-level="1">Must possess a valid driver's license with at least one year of driving experience<span style="margin: 0px; padding: 0px; font-size: 10pt; font-family: Verdana, Verdana_EmbeddedFont, Verdana_MSFontService, sans-serif; color: #333333;" data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335551550":1,"335551620":1,"335559685":720,"335559737":0,"335559738":0,"335559739":0,"335559740":279,"335559991":360}"> </li><li style="margin: 0px 0px 0px 24px; padding: 0px; font-size: 10pt; font-family: Verdana, Verdana_MSFontService, sans-serif;" aria-setsize="-1" data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":1440,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="3" data-aria-level="1"><span style="margin: 0px; padding: 0px; font-size: 10pt; font-family: Verdana, Verdana_EmbeddedFont, Verdana_MSFontService, sans-serif; color: #333333;" data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335551550":1,"335551620":1,"335559685":720,"335559737":0,"335559738":0,"335559739":0,"335559740":279,"335559991":360}">Will require Claims and Surveillance investigations as needed to ensure a full schedule </li></ul> RESPONSIBILITIES:<ul><li>Investigate insurance claims for a variety of coverage to include workers’ compensation, general liability, property and casualty and disability</li><li>Gather information independently and in collaboration with clients and case managers through various methods such as data collection, interviews, research, and scene investigations</li><li>Follow guidance from the handling insurance adjuster to perform field tasks essential to the investigation</li><li>Develop and document information on any investigation in a professional and expert manner by writing clear, concise, and grammatically correct reports, memos, and letters</li><li>Run appropriate database indices if necessary and verify the accuracy of results found</li></ul>QUALIFICATIONS (MUST HAVE):<ul><li>Must possess one or more of the following:</li><ul><li>Bachelor’s degree in Criminal Justice</li><li>Associate’s degree in Criminal Justice with a minimum of four (4) years of demonstrated experience conducting complex insurance investigations or adjusting complex claims</li><li>High school diploma with a minimum of six (6) years of demonstrated experience conducting complex insurance investigations or adjusting complex claims</li></ul><li>Ability to be properly licensed as a Private Investigator as required by the states in which you work</li><li>Post offer, must be able to successfully complete the Allied Universal Investigations training/orientation course</li><li>Minimum of two (2) years of demonstrated experience conducting insurance claims investigations or adjusting complex claims</li><li>Working knowledge and understanding of anti-fraud laws, insurance regulations, and compliance rules and standards in their home state and within their designated region of the country</li><li>Special Investigative Unit (SIU) Compliance knowledge</li><li>Ability to type 40+ words per minute with minimum error</li><li>Flexibility to work varied and irregular hours and days including weekends and holidays</li><li>Proficient in utilizing laptop computers and cell phones</li></ul>PREFERRED QUALIFICATIONS (NICE TO HAVE):<ul><li>Military experience</li><li>Law enforcement</li><li>Insurance administration experience</li><li>One or more of the following professional industry certifications</li><ul><li>Certified Fraud Investigator (CFE)</li><li>Certified Insurance Fraud Investigator (CIFI)</li><li>Fraud Claim Law Associate (FCLA)</li><li>Fraud Claim Law Specialist (FCLS)</li><li>Certified Protection Professional (CPP)</li><li>Associate in Claims (AIC)</li><li>Chartered Property Casualty Underwriter (CPCU)</li></ul></ul>BENEFITS:<ul><li style="color: #242424;">Medical, dental, vision, basic life, AD&D, retirement plan and disability insurance</li><li style="color: #242424;">Seven paid holidays annually, sick days available where required by law</li><li style="color: #242424;">Vacation time offered at an initial accrual rate of 3.08 hours biweekly; unused vacation is only paid out where required by law</li></ul>

Closing:
Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.

Requisition ID:
2026-1596495

Allied Universal provides unparalleled service, systems and solutions to the people and business of our communities, and is North America's leading security services provider. With over 140,000 employees, Allied Universal delivers high-quality, tailored solutions, which allows clients to focus on their core business. For more information: 866.825.5433 or <a href="http://www.aus.com/" target="_blank">www.AUS.com</a>

Allied Universal

Surveillance / Claims Investigator - Part-Time

Accidental Death and Dismemberment (AD&D)

Administrative Skills

Case Management

Cellular Telephone

Certified Financial Examiner (CFE)

Claims Processing

Computer Skills

Criminal Justice

Data Collection

Data Recovery

Disability Insurance

Driver's License

Fraud Investigation

High School Diploma

Insurance

Insurance Certifications

Insurance Claims

Insurance Regulations

Insurance Underwriting

Laptop PC

Law Enforcement

Legal

Military

Mortgage Lending

Regulatory Compliance

Surveillance

Underwriting

[AW]-iCims

Access to the reports is available at: UAA: (Addresses Anchorage campus, Aviation Technology Complex, JBER - Elmendorf Extension, JBER - Richardson Extension, Kenai Peninsula College - Kachemak Bay campus, Kenai Peninsula College - Kenai River campus, Kodiak College, Kodiak High School Extension, Matanuska-Susitna College, Prince William Sound College, and Prince William Sound College - Cordova Extension) Online: https://www.uaa.alaska.edu/students/safety. Each university within the University of Alaska system publishes an Annual Security and Fire Safety Report which contains information regarding campus safety and security including topics such as: campus law enforcement authority; crime reporting policies; campus alerts (Timely Warnings and Emergency Notifications); fire safety policies and procedures; programs to prevent dating violence, domestic violence, sexual assault and stalking; the procedures the University will follow when one of these crimes is reported; and other matters of importance related to security on campus.

Investigator<ul><li>532599</li><li>Fairbanks, Alaska, United States</li><li>On Campus</li><li>Staff Full-time</li><li>Grade 80</li><li>UAF Student Services</li></ul>Add to favorites View favoritesJoin the dedicated team at the Office of Rights, Compliance and Accountability (ORCA) at UAF as an Investigator!We are seeking a detail-oriented individual to contribute to our commitment to campus safety and well-being. Through our robust intervention and prevention programming, ORCA strives to foster a positive and safe environment for our university community. As an Investigator, you will play a key role in our mission by conducting thorough fact-finding and supporting accountability processes that lead to meaningful change.If you are interested in becoming a valued member of our team and contributing to this important work, we encourage you to apply today!The investigator position at the University of Alaska Fairbanks' Office of Rights, Compliance and Accountability conducts inquiries and investigations to evaluate compliance with University policies, procedures, and programs on discrimination, discriminatory harassment, sexual misconduct, retaliation, employee conduct and ethics.The investigator is part of a team of workplace investigators examining reports utilizing a compassionate approach, acting as a neutral third party throughout all aspects of the workplace investigative process, ensuring a well-documented, prompt, and fair handling of the report. This position will work closely with students, faculty and staff, stakeholders, Human Resources, Department of Residence Life, Office of Research Integrity and others throughout campus, as necessary.We are seeking a candidate with exceptional critical thinking and judgment skills, with a proven ability to analyze and apply legal and policy standards to a variety of situations. The ideal candidate will have strong written and verbal communication skills, as well as the ability to prioritize and manage multiple high-stakes projects, meet deadlines, and maintain detailed records with minimal supervision.Cultural competence and sensitivity are essential, as is the ability to conduct investigations with a fair, prompt, and thorough approach. Candidates must demonstrate independence and impartiality, exercising sound judgment even in highly emotional or complex scenarios.Strong interpersonal skills are required to work effectively both independently and as part of a busy team. The role demands calm, professional handling of sensitive and confidential matters, and the ability to adapt to a complex organizational environment. Flexibility is crucial, with a willingness to travel and work evenings or weekends as needed.Proficiency in MS Excel and Word is required. The candidate should possess strong conflict resolution, problem-solving, interviewing, and investigative skills. Prior experience in gathering facts and the ability to present ideas clearly and effectively are essential, along with a commitment to managing sensitive information with discretion and sound judgment.Minimum Qualifications:Bachelor's degree in a related field and five years of relevant experience, or an equivalent combination of training and experience with at least two years of investigatory experience.A preference will be given to individuals who hold a J.D. and have demonstrated experience in fact-gathering requiring interviews.Position Details:This is a full-time, term-funded, exempt staff position complete with both a competitive salary and full employee benefits package. UA provides a generous compensation package that includes retirement options, annual leave, 12 paid holidays per year, tuition waivers for employees and family members, and affordable medical, dental and vision care coverage. New hires will be placed on the UA Staff Salary Schedule, Grade 80, based on education and experience.We review applications on a rolling basis. Because we may close the posting once a sufficient pool of qualified candidates is established, we encourage early submission. Please note that once a viable pool is identified, further applications may not be reviewed.To view the full list of job responsibilities, please click HERE.️If you have any questions regarding this position, please contact Bridget Thimsen, SBO Sr. HRC at bmthimsen@alaska.edu<ul><li>To be eligible for this position, applicants must be legally authorized to work in the United States without restriction. Applicants who now or may in the future require visa sponsorship to work in the United States are not eligible.</li></ul>This position is a term-funded position and is reviewed annually for contract renewal at the University's discretion.The University of Alaska (UA) is responsible for providing reasonable accommodations to individuals with disabilities throughout the applicant screening process. If you need assistance in completing this application or during any phase of the interview process, please contact the ADA team at ua-ada@alaska.edu.The University of Alaska (www.alaska.edu) is an Equal Opportunity/Equal Access Employer and Educational Institution. The University is committed to a policy of non-discrimination (www.alaska.edu/nondiscrimination) against individuals on the basis of any legally protected status.The successful applicant is required to complete a background check. Any offer of employment is contingent on the background check.Your application for employment with the University of Alaska is subject to public disclosure under the Alaska Public Records Act.All employees at the University of Alaska are expected to uphold the highest standards of ethics and professionalism when conducting or engaged in university business.<ul><li>Each university within the University of Alaska system publishes an Annual Security and Fire Safety Report which contains information regarding campus safety and security including topics such as: campus law enforcement authority; crime reporting policies; campus alerts (Timely Warnings and Emergency Notifications); fire safety policies and procedures; programs to prevent dating violence, domestic violence, sexual assault and stalking; the procedures the University will follow when one of these crimes is reported; and other matters of importance related to security on campus. The report also contains information about crime statistics for the three most recent calendar years concerning reported crimes that occurred on campus; in On-Campus Student Housing Facilities; in Noncampus buildings or property owned or controlled by the University or a recognized student organization; and on public property within, or immediately adjacent to and accessible from, the campus. The report also contains fire statistics for any fires occurring in an On-Campus Student Housing Facility during the three most recent calendar years.</li></ul>Access to the reports is available at:UAA: (Addresses Anchorage campus, Aviation Technology Complex, JBER - Elmendorf Extension, JBER - Richardson Extension, Kenai Peninsula College - Kachemak Bay campus, Kenai Peninsula College - Kenai River campus, Kodiak College, Kodiak High School Extension, Matanuska-Susitna College, Prince William Sound College, and Prince William Sound College - Cordova Extension) Online: <a href="https://www.uaa.alaska.edu/students/safety" rel="nofollow">https://www.uaa.alaska.edu/students/safety</a>. Request a paper copy in person: UAA Police Department Office at Room 114 of Eugene Short Hall on the Anchorage campus / UAA Dean of Students Office at Room 122 of Rasmuson Hall on the Anchorage campus. Request a paper copy by mail: 907-786-1120 or police@uaa.alaska.edu / 907-786-1214 or uaa_deanofstudents@alaska.edu.UAF: (Addresses Fairbanks Campus, Bristol Bay Campus, Chukchi Campus, Community and Technical College, Kasitsna Bay Campus, Seward Marine Center, Tok Campus, Kuskokwim Campus, and Northwest Campus) Online: <a href="https://www.uaf.edu/orca/files/ASFSR.pdf" rel="nofollow">https://www.uaf.edu/orca/files/ASFSR.pdf</a>. Request a paper copy in person: UAF Office of Rights, Compliance and Accountability on the 3rd Floor of Constitution Hall. Request a paper copy by mail: 907-474-7300 or uaf-orca@alaska.edu.UAS: (Addresses the Juneau Auke Bay Campus, Juneau Technical Education Center, Sitka Campus, & Ketchikan Campus) Online: <a href="https://uas.alaska.edu/equity-and-compliance/docs/clery/UAS_ASFSR.pdf" rel="nofollow">https://uas.alaska.edu/equity-and-compliance/docs/clery/UAS_ASFSR.pdf</a>. Request a paper copy in person: Hendrickson Building, Suite 202 on the Juneau campus. Request a paper copy by mail: 907-796-6371 or emailing uas.clery@alaska.edu.

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Surveillance / Claims Investigator - Part-Time Allied Universal

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