FULL_TIME

FEED

UNKNOWN

Location: This is a full-time remote position based in Texas, with preference given to candidates who live in Austin, El Paso, Houston, Permian Basin (Midland/Odessa), Rio Grande Valley, San Antonio, and Tarrant County (Fort Worth), or who are willing to relocate. · Excellent organizational and time management skills with the ability to prioritize workload and multi-task in a fast-paced environment while maintaining attention to detail .

YEAR

Description<div><div><div>  </div>Human Resources Investigator   Mission:The HR Investigator is responsible for investigating and managing the most complex and sensitive HR related cases within IDEA, including company policy violations and other employee relations matters. The Investigator works collaboratively to deliver efficient and systematic resolution to investigations and serve as the in-house expert on investigation procedure and documentation. The role is expected to work effectively across geographical and cultural boundaries with an ability to discern systemic issues revealed during the investigative process. Additionally, this role will work as part of a team to develop and deliver trainings resulting in the prompt, impartial, and thorough investigation of allegations. Supervisory Responsibilities:No direct reports assigned for this role Location:This is a full-time remote position based in Texas, with preference given to candidates who live in Austin, El Paso, Houston, Permian Basin (Midland/Odessa), Rio Grande Valley, San Antonio, and Tarrant County (Fort Worth), or who are willing to relocate.   Travel Expectations:     Travel 10% of the time or as needed/required  What You’ll Do – Accountabilities  Essential Duties:·          100% of investigations completed within timeline expectations according to federal/state law and/or IDEA policy.  ·          Case manages 100% of investigations, regardless of assigned investigator, including tracking system, communication updates, and final findings reports.·          Ensures investigation Standard Operating Procedure (SOP), policy, and resources are up to date and legally compliant, in coordination with Director of HR Compliance.·          100% of HR team and school, region, and organization leadership trained in prevention, effective investigations, and legal compliance.·          Operates with people-centered approach in all interactions with staff, families, students, legal team, board members, and external stakeholders.  Additional Duties and Responsibilities:·          Ability to maintain confidentiality, discretion, professionalism and integrity ·          Strong listening, interviewing, and technical report writing skills ·          Excellent organizational and time management skills with the ability to prioritize workload and multi-task in a fast-paced environment while maintaining attention to detail ·          Strong problem solving and investigatory skills; ability to objectively identify, assess, resolve, and mitigate risk while ensuring optimal results or outcomes are achieved ·          Demonstrated ability to drive results through individual efforts and influencing others, without authority over them ·          Exceptional communication and presentation skills with an ability to effectively interact with all levels within an organization, as well as the ability to create and summarize detailed written reports ·          Excellent customer service and relationship management skills with the ability to maintain a high degree of confidentiality, diplomacy, tact and business acumen Knowledge and Skills – Competencies<ul style="margin:0pt;padding-left:0pt"><li style="font-family:serif;font-size:11pt;line-height:115%;margin:0pt 0pt 0pt 26.85pt;padding-left:9.15pt;text-indent:0pt">Make Strategic Decisions: This team member makes informed decisions by gathering reliable information, asking clarifying questions, and evaluating multiple options. They thoughtfully align their choices with team objectives, current responsibilities, and the broader mission of the organization.  </li></ul><ul style="margin:0pt;padding-left:0pt"><li style="font-family:serif;font-size:11pt;line-height:115%;margin:0pt 0pt 0pt 26.85pt;padding-left:9.15pt;text-indent:0pt">Manage Work and Teams: This team member sets clear, measurable goals and regularly reflects on progress, adjusting actions as needed. They prioritize work aligned with their goals using a task management system and consistently meet deadlines through effective time management.  </li></ul><ul style="margin:0pt;padding-left:0pt"><li style="font-family:serif;font-size:11pt;line-height:115%;margin:0pt 0pt 0pt 26.85pt;padding-left:9.15pt;text-indent:0pt">Grow Self and Others: This team member demonstrates self-awareness by actively seeking and thoughtfully responding to feedback with curiosity and a growth mindset. They identify development areas, implement feedback when appropriate, and pursue opportunities to build their knowledge and skills.  </li></ul><ul style="margin:0pt;padding-left:0pt"><li style="font-family:serif;font-size:11pt;line-height:115%;margin:0pt 0pt 0pt 26.85pt;padding-left:9.15pt;text-indent:0pt">Build a Culture of Trust:  This team member consistently demonstrates self-awareness and emotional intelligence, fostering psychological safety and trust within the team. They build respectful, reliable relationships and engage in direct, compassionate feedback, supporting a culture of honesty and mutual respect.  </li></ul><ul style="margin:0pt;padding-left:0pt"><li style="font-family:serif;font-size:11pt;line-height:115%;margin:0pt 0pt 0pt 26.85pt;padding-left:9.15pt;text-indent:0pt">Communicate Deliberately: This team member communicates clearly and professionally, delivering concise messages tailored to their audience. They actively listen, engage in dialogue by asking and clarifying questions, and follow up to ensure shared understanding in both individual and group settings.  </li></ul> Additional Skills:n/a Required experience:·          Bachelor's Degree from an accredited college or university ·          Minimum 5 years of experience in Compliance, HR Compliance and /or HR Leadership - with previous experience in investigations ·          SHRM Investigator certification required, or ability to obtain it within 6 months of hire ·          Fluency in Spanish preferred ·          Travel 25% of the time, as required Preferred Education and Experience: n/a Physical Requirements:The physical demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  While performing the duties of this position, the employee is regularly required to sit and use the wrists, hands and/or fingers. The employee is occasionally required to stand and walk. The employee may occasionally lift and/or move up to 15 pounds.    What We Offer: Compensation & Benefits:Salaries for people entering this role typically fall between $63,400 and $73,300, commensurate with relevant experience and qualifications and in alignment with internal equity.This role is also eligible for performance pay based on organizational performance and goal attainment.  Additionally, we offer medical, dental, and vision plans, disability, life insurance, parenting benefits, flexible spending account options, generous vacation time, referral bonuses, professional development, and a 403(b) plan. You can find more information about our benefits at <a href="https://ideapublicschools.org/careers/benefits/" rel="nofollow" style="color:rgb( 70 , 120 , 134 )">https://ideapublicschools.org/careers/benefits/</a>. * IDEA may offer a relocation stipend to defray the cost of moving for this role, if applicable.  Application process: Submit your application online through Jobvite. Please note that applications will be reviewed on an ongoing basis until the position is filled. Applicants are encouraged to apply as early as possible.  Learn more about IDEAAt IDEA the Staff Experience Team uses our Core Values to promote human connection and a culture of integrity, respect, and belonging for all Team and Family members.  Learn more about our Commitment to Core Values here: <a href="https://ideapublicschools.org/our-story/#core-values" rel="nofollow" style="color:rgb( 70 , 120 , 134 )">https://ideapublicschools.org/our-story/#core-values</a>      <div> </div></div></div>

IDEA Public Schools

Human Resources Investigator (Immediate Opening)

Business Skills

Communication Skills

Corporate Policies

Customer Relations

Customer Relationship Management (CRM)

Customer Service Management

Detail Oriented

Documentation

Employee Relations

Establish Priorities

Federal Laws and Regulations

Human Resources

Leadership

Legal

Legal Investigation

Multitasking

Options Analysis

Organizational Skills

Physical Demands

Presentation/Verbal Skills

Problem Solving Skills

Psychology

Reporting Skills

Risk Management

Set Goals

Society for Human Resource Management (SHRM)

Spanish Language

Standard Operating Procedures (SOP)

State Laws and Regulations

Team Lead/Manager

Team Player

Technical Writing

Time Management

Training/Teaching

Willing to Travel

Writing Skills

Jobvite Talemetry Organic Easy Apply

OTHER

Overview:
Company Overview: Advance Your Career in Insurance Claims with Allied Universal® Compliance and Investigation Services. Allied Universal® Compliance and Investigation Services is the premier destination for a career in insurance claim investigation. As a global leader, we provide dynamic opportunities for claim investigators, SIU investigators, and surveillance investigators. Our team is committed to innovation and excellence, making a significant impact in the insurance industry. If you’re ready to grow with the best, explore a career with us and make a difference.

Job Description:
Allied Universal® is hiring a Surveillance Investigator. The Surveillance Investigator will perform discreet mobile and stationary surveillance of a Claimant to confirm current activities and capabilities to assist with the administration of an insurance claim. <ul style="margin: 0px; padding: 0px; font-family: verdana;"><li style="margin: 0px 0px 0px 22px; padding: 0px; font-size: 10pt; font-family: Verdana, Verdana_MSFontService, sans-serif;" aria-setsize="-1" data-leveltext="" data-font="Symbol" data-listid="15" data-aria-posinset="4" data-aria-level="1">Must possess a valid driver's license with at least one year of driving experience<span style="margin: 0px; padding: 0px; font-size: 10pt; font-family: WordVisiPilcrow_MSFontService, Verdana, Verdana_EmbeddedFont, Verdana_MSFontService, sans-serif; color: #333333;" data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335551550":1,"335551620":1,"335559685":700,"335559737":0,"335559738":0,"335559739":0,"335559740":279,"335559991":360}"> </li></ul><ul style="margin: 0px; padding: 0px; font-family: verdana;"><li style="margin: 0px 0px 0px 22px; padding: 0px; font-size: 10pt; font-family: Verdana, Verdana_MSFontService, sans-serif;" aria-setsize="-1" data-leveltext="" data-font="Symbol" data-listid="15" data-aria-posinset="5" data-aria-level="1">No office to report to!<span style="margin: 0px; padding: 0px; font-size: 10pt; font-family: WordVisiPilcrow_MSFontService, Verdana, Verdana_EmbeddedFont, Verdana_MSFontService, sans-serif; color: #000000;" data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335551550":1,"335551620":1,"335559685":700,"335559737":0,"335559738":0,"335559739":0,"335559740":279,"335559991":360}"> </li></ul><ul style="margin: 0px; padding: 0px; font-family: verdana;"><li style="margin: 0px 0px 0px 22px; padding: 0px; font-size: 10pt; font-family: Verdana, Verdana_MSFontService, sans-serif;" aria-setsize="-1" data-leveltext="" data-font="Symbol" data-listid="15" data-aria-posinset="6" data-aria-level="1">Company credit card to cover fuel and hotel expenses<span style="margin: 0px; padding: 0px; font-size: 10pt; font-family: Verdana, Verdana_EmbeddedFont, Verdana_MSFontService, sans-serif; color: #000000;" data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335551550":1,"335551620":1,"335559685":700,"335559737":0,"335559738":0,"335559739":0,"335559740":279,"335559991":360}"> </li></ul> RESPONSIBILITIES:<ul><li>Conduct independent investigations of insurance claims across a range of coverage types, including workers’ compensation, general liability, property and casualty, and disability</li><li>Utilize various surveillance techniques and equipment to monitor subjects covertly</li><li>Document and report observations, activities, and any relevant information in a clear and concise manner</li><li>Collaborate with other investigators and law enforcement agencies as needed to gather information and coordinate efforts</li><li>Maintain confidentiality and adhere to legal and ethical standards in conducting surveillance operations</li></ul>QUALIFICATIONS (MUST HAVE):<ul><li>High school diploma or equivalent</li><li>Post offer, must be able to successfully complete the Allied Universal Investigations' training/orientation course</li><li>Minimum of one (1) year of verifiable work experience, preferably involving investigations or other protective service-related field</li><li>Flexibility to work varied and irregular hours/days including weekends and holidays</li><li>Ability to type reports in Microsoft Word format with minimal grammatical and punctuation errors</li><li>Proficient in utilizing laptop computers, video cameras and cell phones</li><li>Capable of maintaining focus and multitasking effectively in a dynamic environment</li><li>Demonstrated ability to manage stressful situations with composure and professionalism</li><li>Ability to work in a very independent environment</li></ul>PREFERRED QUALIFICATIONS (NICE TO HAVE):<ul><li>Associate’s Degree or higher, preferably in Criminal Justice</li><li>Security/Loss Prevention experience</li><li>Military experience</li><li>Law enforcement experience</li><li>Prior insurance investigations experience</li><li>Prior educational or professional incident reporting and/or investigations experience</li></ul>BENEFITS:<ul><li>Medical, dental, vision, basic life, AD&D, retirement plan and disability insurance</li><li>Seven paid holidays annually, sick days available where required by law</li><li>Vacation time offered at an initial accrual rate of 3.08 hours biweekly; unused vacation is only paid out where required by law</li></ul>

Closing:
Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.

Requisition ID:
2026-1593871

Allied Universal provides unparalleled service, systems and solutions to the people and business of our communities, and is North America's leading security services provider. With over 140,000 employees, Allied Universal delivers high-quality, tailored solutions, which allows clients to focus on their core business. For more information: 866.825.5433 or <a href="http://www.aus.com/" target="_blank">www.AUS.com</a>

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Investigator Jobs in Harlingen, TX

Human Resources Investigator (Immediate Opening) IDEA Public Schools

Surveillance Investigator - Part-Time Allied Universal

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