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Konica Minolta is proud to be ranked on the Forbes 2025 America's Best Large Employers list, included on CRN’s MSP 500 list numerous times; recognized as the #1 Brand for Customer Loyalty in the MFP Office Copier Market by Brand Keys for eighteen consecutive years and presented with Keypoint Intelligence’s BLI 2025 and 2021 A3 Line of The Year and BLI 2021-2023 Most Color Consistent A3 Brand Awards for its bizhub One i-Series. C’est aussi l’année où la marque bizhub de Konica Minolta célèbre ses 20 ans, au cours desquels la gamme a révolutionné la technologie de bureau, redéfini les processus des entreprises, et évolué continuellement pour répondre aux besoins des milieux de travail modernes, mue par les avancées technologiques et la volonté d’innover.

Overview:
Excellent Opportunity here in Ramsey headquarters!  The Regional IT Governance Analyst supports and advances IT governance across North American regional offices,  ensuring process improvements, standardization, reporting, and risk minimization in compliance with company  standards. This role is pivotal in developing documentation, extending governance practices, and leading risk  management, compliance, and cybersecurity awareness initiatives. The analyst collaborates with cross-functional  teams and maintains governance documents, policies, and guidelines, contributing to the continuous improvement of  the enterprise IT governance model. 

Responsibilities:
Strategic Planning & Alignment<ul><li>Collaborate with regional IT leadership to build strategic roadmaps, execute strategic plans, ensuring alignment  amongst company-wide objectives, business strategies, and IT strategies.</li><li>Validate strategic alignment regularly and course-correct as needed.</li><li>Work with IT leadership to translate business needs into actionable technology solutions.</li></ul> Operational Excellence<ul><li>Collaborate on the development of and maintain standardized operational frameworks for consistent execution, monitoring, and reporting.</li><li>Capture metrics and KPIs to track performance and drive continuous improvement, including quarterly reviews and reporting to senior executives.</li><li>Ensure the optimization of resources, scaling existing IT systems and solutions.</li><li>Identify opportunities to streamline technical workflows, creating operational efficiencies.</li><li>Ensure agility and quick adoption of new technology and operational frameworks that can respond to business needs and changes immediately.</li></ul> Project ManagementStandardize project management methodologies and establish consistent cadences for updates, risk assessments, and escalation protocols. Regulatory & Compliance<ul><li>For the locations being supported, obtain and disseminate the latest information on applicable laws and regulations  regarding information and data.</li><li>Establish necessary internal policies and provide education to ensure legal compliance and corporate ethics</li><li>Support internal audits by preparing evidence, responding to findings, and remediating gaps.</li><li>Collaborate on the development of practical governance systems balancing operational efficiency with necessary oversight and maintain.</li><li>Implement frameworks for continuous improvement, promoting innovation and efficiency.</li><li>Ensure compliance with global and regional IT governance regulations, including reporting and documentation requirements.</li></ul>Risk Management Oversee risk assessments and security reviews of new and existing technologies for regulatory adherence.Create and execute a reoccurring risk assessment process of existing technologies.Assess and manage information security risks, ensuring compliance with minimum group-wide standards.Respond promptly to requests for investigation or evaluation from the Global IT Head or Governance Office. Reporting<ul><li>Facilitate regular reporting on IT management areas, including projects and compliance.</li><li>Collaborate with leadership and finance to prepare monthly, quarterly and annual reports that include latest project  status, project forecasts, investments and expenses, variance assessments, and recommend improvements.</li><li>Collaborate on the development of frameworks to relay IT operations status, impacts, and requirements to business  stakeholders and implement.</li><li>Create JIRA dashboards and reporting tools to translate technical progress into business impact.</li><li>Prepare reports, presentations, and materials for executive meetings</li></ul>

Qualifications:
<ul><li>Bachelor’s degree in information systems, business administration, or a related field; advanced degree a plus</li><li>5+ years of progressive experience in technology organizations</li><li>Advanced certification in operational excellence, project management, change management, compliance and/or  process management a plus. (COBIT, PROSCI, PMP, CSM)</li><li>Ability to build and maintain cross-functional relationships across all levels of the organization.</li><li>Enjoys working in a collaborative work environment.</li><li>Experience in achieving operational discipline and excellence.</li><li>Financial acumen and ROI-focused decision-making.</li><li>Strong influencing and relationship management skills across all levels of the organization.</li><li>Excellent written and verbal communication skills.</li><li>High degree of learning agility</li></ul>

About Us:
Konica Minolta Business Solutions' (Konica Minolta) journey started more than 150 years ago, with a vision to see and do things differently. The company partners with clients to Give Shape to Ideas by supporting their digital transformation through its expansive <a href="https://kmbs.konicaminolta.us/fast-forward-to-innovation/" id="OWAa8c4eb09-5e13-c7e6-96ec-c5697feb6c32" rel="noopener noreferrer nofollow" target="_blank" title="https://kmbs.konicaminolta.us/fast-forward-to-innovation/">Intelligent Connected Workplace</a> portfolio. Its business technology offerings include IT Services, intelligent information management, video security solutions and managed print services, as well as office technology and industrial and commercial print solutions. 2025 marks Konica Minolta’s 20th anniversary in production print, for which it celebrates "20 Years of Excellence, Innovation and Impact,” and continues to lead the way in digital commercial printing. This year also commemorates 20 years of Konica Minolta’s bizhub brand. Over the past two decades, the bizhub series has revolutionized office technology and redefined how businesses operate. It has continuously evolved to meet the needs of modern workplaces, fueled by advances in technology and a commitment to innovation. Konica Minolta is proud to be <a href="https://kmbs.konicaminolta.us/press-release/konica-minolta-included-in-forbes-americas-best-employers-2025-list/" id="OWA009e6bbc-2a3f-7457-ee3c-ab9e82aa7256" rel="noopener noreferrer nofollow" target="_blank" title="https://kmbs.konicaminolta.us/press-release/konica-minolta-included-in-forbes-americas-best-employers-2025-list/">ranked on the Forbes 2025 America's Best Large Employers list</a>, included on CRN’s MSP 500 list numerous times; recognized as the <a href="https://kmbs.konicaminolta.us/press-release/konica-minolta-leads-in-brand-loyalty-for-eighteenth-consecutive-year/" id="OWA7039df58-0ecf-f384-9721-201e7ad6b179" rel="noopener noreferrer nofollow" target="_blank" title="https://kmbs.konicaminolta.us/press-release/konica-minolta-leads-in-brand-loyalty-for-eighteenth-consecutive-year/">#1 Brand for Customer Loyalty in the MFP Office Copier Market</a> by Brand Keys for eighteen consecutive years and presented with Keypoint Intelligence’s BLI 2025 and 2021 A3 Line of The Year and BLI 2021-2023 Most Color Consistent A3 Brand Awards for its <a href="https://kmbs.konicaminolta.us/products/multifunction/" id="OWA9f567cde-ea62-3a63-6120-b4bf19114cdc" rel="noopener noreferrer nofollow" target="_blank" title="https://kmbs.konicaminolta.us/products/multifunction/">bizhub One i-Series</a>. For more information, please visit Konica Minolta <a href="https://kmbs.konicaminolta.us/" id="OWA97a2cc67-45b1-f88c-3733-853bab72dd5d" rel="noopener noreferrer nofollow" target="_blank" title="https://kmbs.konicaminolta.us/">online</a> and follow it on <a href="https://urldefense.com/v3/__https:/www.facebook.com/KonicaMinoltaUS__;!!ODlcQD-s_yo!XzsIV4eMIRq-3x7IHHImd_SxeS2s-0-qY6kzbmGEF0YDjo1ryAiBkTOSYA1FFcksHQ531zUS8fS9HXx4uo_0v36MvA0-GLTT1mUw7mmQkA$" id="OWAd4337f83-4bba-1861-87ce-e59a5f136932" rel="noopener noreferrer nofollow" target="_blank" title="https://urldefense.com/v3/__https:/www.facebook.com/KonicaMinoltaUS__;!!ODlcQD-s_yo!XzsIV4eMIRq-3x7IHHImd_SxeS2s-0-qY6kzbmGEF0YDjo1ryAiBkTOSYA1FFcksHQ531zUS8fS9HXx4uo_0v36MvA0-GLTT1mUw7mmQkA$">Facebook</a>, <a href="https://urldefense.com/v3/__https:/www.youtube.com/user/KonicaMinoltaUS__;!!ODlcQD-s_yo!XzsIV4eMIRq-3x7IHHImd_SxeS2s-0-qY6kzbmGEF0YDjo1ryAiBkTOSYA1FFcksHQ531zUS8fS9HXx4uo_0v36MvA0-GLTT1mVb6w72gg$" id="OWA604f9bd3-69f7-ffa6-f3d1-f37da33fbf95" rel="noopener noreferrer nofollow" target="_blank" title="https://urldefense.com/v3/__https:/www.youtube.com/user/KonicaMinoltaUS__;!!ODlcQD-s_yo!XzsIV4eMIRq-3x7IHHImd_SxeS2s-0-qY6kzbmGEF0YDjo1ryAiBkTOSYA1FFcksHQ531zUS8fS9HXx4uo_0v36MvA0-GLTT1mVb6w72gg$">YouTube</a>, <a href="https://urldefense.com/v3/__https:/www.linkedin.com/company/konica-minolta-business-solutions-u-s-a--inc-/__;!!ODlcQD-s_yo!XzsIV4eMIRq-3x7IHHImd_SxeS2s-0-qY6kzbmGEF0YDjo1ryAiBkTOSYA1FFcksHQ531zUS8fS9HXx4uo_0v36MvA0-GLTT1mV9H4v3xA$" id="OWA603901ad-5a4c-8c19-8567-65663fe5c9e4" rel="noopener noreferrer nofollow" target="_blank" title="https://urldefense.com/v3/__https:/www.linkedin.com/company/konica-minolta-business-solutions-u-s-a--inc-/__;!!ODlcQD-s_yo!XzsIV4eMIRq-3x7IHHImd_SxeS2s-0-qY6kzbmGEF0YDjo1ryAiBkTOSYA1FFcksHQ531zUS8fS9HXx4uo_0v36MvA0-GLTT1mV9H4v3xA$">LinkedIn</a> and <a href="https://urldefense.com/v3/__https:/twitter.com/KonicaMinoltaUS__;!!ODlcQD-s_yo!XzsIV4eMIRq-3x7IHHImd_SxeS2s-0-qY6kzbmGEF0YDjo1ryAiBkTOSYA1FFcksHQ531zUS8fS9HXx4uo_0v36MvA0-GLTT1mUECtfffw$" id="OWA0496d006-54b3-14de-8800-5c192305b0eb" rel="noopener noreferrer nofollow" target="_blank" title="https://urldefense.com/v3/__https:/twitter.com/KonicaMinoltaUS__;!!ODlcQD-s_yo!XzsIV4eMIRq-3x7IHHImd_SxeS2s-0-qY6kzbmGEF0YDjo1ryAiBkTOSYA1FFcksHQ531zUS8fS9HXx4uo_0v36MvA0-GLTT1mUECtfffw$">Twitter</a>.  Konica Minolta operates on a North American Shared Services model, which aligns cross-border priorities and enhances delivery to its field organization. This combines service functions in the U.S. and Canada, ultimately providing more resources to support areas such as sales administration, logistics and supply chain, marketing, product planning, finance, IT, HR and legal. Au sujet de Konica MinoltaSolutions d’affaires Konica Minolta (Konica Minolta) a entamé son parcours il y a plus de 150 ans, avec la volonté de voir et de faire les choses autrement. Elle fait équipe avec ses clients pour donner forme à leurs idées en appuyant leur transformation numérique grâce à un riche portefeuille de solutions pour un milieu de travail connecté et futé. Parmi ses technologies d’affaires, on retrouve des services de TI, la gestion intelligente de l’information, des solutions de sécurité vidéo et des services d’impression gérés ainsi que des technologies de bureau et des solutions d’impression industrielle et commerciale. L’année 2025 marque le 20e anniversaire de l’entrée de Konica Minolta dans le marché de l’impression de production; l’entreprise souligne « 20 années d’excellence, d’innovation et de résultats » tout en continuant d’être une figure de proue dans l’impression numérique commerciale. C’est aussi l’année où la marque bizhub de Konica Minolta célèbre ses 20 ans, au cours desquels la gamme a révolutionné la technologie de bureau, redéfini les processus des entreprises, et évolué continuellement pour répondre aux besoins des milieux de travail modernes, mue par les avancées technologiques et la volonté d’innover. Konica Minolta est fière de faire partie du palmarès 2025 des meilleurs grands employeurs d’Amérique de Forbes, d’avoir figuré à plusieurs reprises au palmarès CRN des 500 fournisseurs de services gérés, d’avoir été nommée la marque numéro un en matière de fidélité des clients sur le marché des appareils de bureau multifonctions par Brand Keys pendant 18 années consécutives, et de s’être vue décerner les prix BLI « A3 Line of the Year » 2021 et 2025 et « Most Colour Consistent A3 Brand » 2021-2023 de Keypoint Intelligence pour sa gamme bizhub One i-Series. Pour en savoir plus, rendez-vous sur le site de Konica Minolta et suivez l’entreprise sur Facebook, YouTube, LinkedIn et Twitter. Konica Minolta fonctionne selon un modèle de services partagés nord-américain qui permet d’harmoniser les priorités transfrontalières et d’améliorer la prestation de services aux organisations opérationnelles. Le modèle combine des fonctions de service américaine et canadienne afin d’offrir davantage de ressources aux services de soutien comme l’administration des ventes, la logistique et la chaîne d’approvisionnement, le marketing, la planification des produits, la finance, les TI, les RH et les services juridiques.

EOE Statement:
Konica Minolta is an equal opportunity and affirmative action employer. We consider all qualified applicants for employment without regard to race, color, religion, creed, national origin, sex, pregnancy, age, sexual orientation, transgender status, gender identity, disability, alienage or citizenship status, marital status or partnership status, genetic information, veteran status or any other characteristic protected under applicable law. Konica Minolta Business Solutions (Canada) Ltd. is an equal opportunity employer.Solutions d’affaires Konica Minolta (Canada) Ltée. est un employeur d'opportunité égale.

At Konica Minolta, our people collaborate with clients around the world to solve society’s greatest challenges. Building on our rich heritage as a manufacturer of technology hardware, we thrive on combining diverse perspectives with creativity to transform the future of work. Join us and let's rethink what's possible...together

Konica Minolta Business Solutions, U.S.A., Inc.

Regional IT Governance Analyst

Analysis Skills

Atlassian JIRA

Business Administration

Business Solutions

Business Strategy

Change Management

Communication Skills

Consumer Branding

Continuous Improvement

Control Objectives for Information and related Technology (COBIT)

Copying Machines

Corporate Compliance

Cross-Functional

Documentation

Establish Priorities

Expense Analysis

Facebook

Finance

Forecasting

IT Governance

Information Systems/Technology IS/IT Administration

Information Technology & Information Systems

Information/Data Security (InfoSec)

Internal Audit

Internet Security

Leadership

Legal

LinkedIn

Logistics

Maintain Compliance

Management of Information Systems/Technology (MIS)

Marketing

Marketing Plan

Metrics

Operational Strategy

Performance Analysis

Performance Metrics

Policy Development

Presentation/Verbal Skills

Printing

Process Improvement

Process Management

Product Planning

Project Management Professional (PMP)

Project/Program Management

Regulations

Regulatory Compliance

Regulatory Reports

Relationship Management

Reporting Dashboards

Reporting Skills

Return on Investment (ROI)

Risk

Risk Analysis

Risk Management

Sales Administration

Sales Management

Security Analysis

Security Monitoring

Standards Development

Strategic Planning

Supply Chain

System Operations

Team Player

Technical Leadership

Technical Support

Technology Analysis

Training/Teaching

Twitter

Writing Skills

YouTube

[AW]-iCims

Business Case Development: Elicit, document, and analyze critical business case elements including Return on Investment (ROI), Total Cost of Ownership (TCO), cost-benefit analyses, initial risk matrices, and cost-savings narratives. Lifecycle Governance Collaboration: Partner alongside the Demand/Proposal Manager to maintain visibility of workload tracking, ensure accurate timekeeping, and shepherd demands smoothly through defined governance lifecycle states.

BA Global Talent is seeking a qualified professional to join as an On-Site Senior IT Business Analyst (ServiceNow) at the Florida Department of Transportation within the OIT Application Services Team. In this pivotal role, you will serve as a core liaison between department business offices and Information Technology to intake ideas, refine technology proposals, and support governance activities throughout the entire proposal lifecycle using the ServiceNow platform. You will coordinate closely with cross-functional stakeholders to translate strategic and operational needs into actionable requirements, conduct comprehensive business needs assessments, and assist in guiding solution approaches that directly align with organizational objectives and resource considerations.You would be joining a fantastic group of people who not only demonstrate their belief in BA and its mission but also deliver fantastic results. If you are a self-starter and can thrive in a fast-paced environment, then this is the role for you! Apply now for an opportunity to start or further your career with a young, fast-growing company that values its front line.Responsibilities:<ul><li>Proposal Refinement & Intake: Coordinate stakeholder identification and conduct structured intake meetings with submitting business offices to refine raw ideas into high-level operational objectives, scopes, and constraints.</li><li>Business Case Development: Elicit, document, and analyze critical business case elements including Return on Investment (ROI), Total Cost of Ownership (TCO), cost-benefit analyses, initial risk matrices, and cost-savings narratives.</li><li>ServiceNow Demand Customization: Categorize, score, and prioritize technology proposals within ServiceNow by mapping collaborators, identifying impacted applications, and evaluating technical feasibility patterns.</li><li>Process Mapping & Diagramming: Research complex inter-relationships across business units to document and diagram detailed "as-is" and "to-be" business and system processes using process modeling techniques.</li><li>Executive Presentation Delivery: Prepare executive-ready materials, documentation, and presentations that clearly summarize proposal value, risk, and feasibility to guide leadership funding decisions.</li><li>Lifecycle Governance Collaboration: Partner alongside the Demand/Proposal Manager to maintain visibility of workload tracking, ensure accurate timekeeping, and shepherd demands smoothly through defined governance lifecycle states.</li><li>Requirements Translation: Bridge the gap between business and technical teams by translating high-level strategic goals into functional system specifications, context diagrams, and technical overviews.</li><li>Compliance & Risk Assessment: Support the successful completion of required cybersecurity risk assessments and ensure all documentation complies with departmental policies and standards. </li></ul>Qualifications:<ul><li>A minimum of 3 years of experience in business process analysis and requirements documentation is required, including a proven track record of independent facilitation with executives and subject matter experts.</li><li>Bachelor’s or Master’s Degree in Business Administration, Communication, Information Systems, or a related field is required (equivalent work experience may be substituted).</li><li>Direct experience facilitating the intake of ideas and converting them into documented demands/proposals within ServiceNow or a similar enterprise portfolio management tool.</li><li>Required proficiency in the Microsoft Office Suite, featuring advanced skills with Microsoft Visio for process mapping/modeling, alongside Excel, Word, and PowerPoint.</li><li>Required experience using SharePoint and Microsoft Teams for document management, with preferred exposure to Microsoft Power BI for executive-level reporting.</li><li>Professional industry certifications such as CBAP, PMI-PBA, PMI-ACP, PMP, or ITIL are highly desired but not required.</li><li>Ability to submit your resume and documentation strictly in PDF or Word doc format, as other formats (such as JPG) will result in automatic disqualification. </li></ul>On-Site: Tallahassee, FL 32311Schedule: Monday through Friday, with the flexibility to work business hours between 7 AM and 7 PMOnly resumes submitted in English will be considered.All qualified applicants will receive consideration for job opportunities without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.BA Global Talent connects professionals across the Americas with meaningful opportunities at U.S. companies. We specialize in remote recruitment, HR operations, and workforce solutions, with a strong focus on transparency, support, and long-term success. At BA, you're never just a placement, you're part of a team that values growth, autonomy, and impact.

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Regional IT Governance Analyst Konica Minolta Business Solutions, U.S.A., Inc.

Senior IT Business Analyst (ServiceNow) - FDOT (Tallahassee, FL) BA Global Talent

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