The Solutions Architect will play a large role in design, documentation and delivery of Salesforce products with a focus in customer-facing digital experiences, including customer portals, self-service capabilities, digital engagement journeys, and customer interactions across Salesforce platforms. Ability to perform administration tasks such as managing fields/relationships, flows, approval processes, page layouts, validation rules, email notifications, custom buttons/links, LWC, reports, dashboards, roles, profiles, sharing rules.