Selective Placement Factor: Developing, tuning, and validating detection analytics and correlation rules within Security Information and Event Management (SIEM) and Endpoint Detection and Response (EDR) platforms to support proactive threat hunting and cybersecurity incident response operations, to include applying a structured adversary behavior framework (e.g., MITRE ATT&CK) to identify tactics, techniques, and procedures (TTPs) and indicators of compromise (IOCs) not detected through automated alerting; and experience providing technical direction and quality review of work performed by contract staff supporting these functions, in a non-supervisory capacity. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.