Paid Sick Days

Parking

Performance Bonus

Professional Development

401K

Subsidized Commuting

Employee Referral Program

Flexible Spending Accounts

Employee Events

Retirement / Pension Plans

Transportation Allowance

Vehicle Allowance

Work From Home

Merchandise Discounts

UNKNOWN

FEED

The IT Specialist will be responsible for day-to-day technical support operations, including Tier 1, Tier 2, and Tier 3 troubleshooting. This role requires strong customer service skills, technical proficiency, and the ability to work in a secure environment.

Required Skills & Experience Active Secret clearance or higher Ability to work onsite in Crane, IN 3+ years of professional IT support experience CompTIA Security+ certification Hands-on experience with computer and hardware troubleshooting Job Description Insight Global is seeking a Secret-Cleared IT Specialist to support a federal client onsite in Crane, Indiana. This role is part of a long-term, 4-year program providing IT support to military installations across the United States. The IT Specialist will be responsible for day-to-day technical support operations, including Tier 1, Tier 2, and Tier 3 troubleshooting. This role requires strong customer service skills, technical proficiency, and the ability to work in a secure environment. Responsibilities Provide Tier 1–3 IT support for end users Diagnose and resolve desktop and laptop hardware issues Support and reset printers and peripheral devices Manage user account support and access issues Respond to and resolve issues through the ticketing system Deliver professional, customer-focused technical support

We are a staffing agency helping individuals find jobs and employers fill open positions.
Based in Atlanta, Insight Global is a premier provider of employment and staffing solutions to Fortune 1000 customers across the United States and Canada. We provide long-term contract, short-term contract, temporary-to-permanent, direct placement, and enhanced staffing services. Insight Global specializes in placing contract job seekers into Information Technology, Accounting and Finance, Engineering (non-IT), and Government jobs.
Since our inception in 2001, we have experienced unprecedented growth within our industry, rapidly expanding from an Atlanta-based start-up to one of the most successful staffing firms in America.
Our core staffing services are the backbone upon which Insight Global was founded and have driven our success. We cater our delivery approach and recruiting efforts to meet each client’s unique demands, ensuring that we deliver both maximum client value and the differentiated Insight Global experience.

Insight Global

IT Specialist with Security Clearance

CompTIA Security+

Computer Hardware

Computer Security

Computer Skills

Customer Relations

Customer Service Management

Customer Support/Service

Desktop Hardware

Help Desk

Identify Issues

Information Technology & Information Systems

Laptop Hardware

Military

Operational Support

Peripheral Hardware

Printers

Problem Solving Skills

Security Clearance

Technical Support

User Account Administration

IRecruitee

OTHER

The Eligibility Assistant staff are front desk staff who are responsible for helping collect paperwork, processing or “pushing” applications and assisting clients who are applying and/or receiving public assistance among other administrative tasks. Knowledge Services has a great opportunity for a strong customer service focused individual who wants to make a difference in their daily work life with the FSSA / Division of Family Resources (DFR) as an Eligibility Assistant.

HOUR

Overview:
THIS POSITION IS LOCATED IN FRANKLIN, INKnowledge Services has a great opportunity for a strong customer service focused individual who wants to make a difference in their daily work life with the FSSA / Division of Family Resources (DFR) as an Eligibility Assistant. This position will provide general office support and assistance for case workers and clients applying for public assistance. This position will provide customer service and interact directly with the general public, clients, office staff, and other state personnel.  The DFR is responsible for determining eligibility for individuals applying and/or receiving public assistance. Programs include TANF (cash assistance), SNAP, and Medicaid. The Eligibility Assistant staff are front desk staff who are responsible for helping collect paperwork, processing or “pushing” applications and assisting clients who are applying and/or receiving public assistance among other administrative tasks. Knowledge Services, established in 1994 and headquartered in Indianapolis IN, is a certified woman-owned (WBE) professional services organization with over 1500 employees located in offices throughout North America. Founded by Julie Bielawski, CEO, Guidesoft, Inc. DBA Knowledge Services is an industry leader in Managed Service Programs (MSP), Employer of Record / Payrolling Services, National Recruitment, and Staffing Services. We provide outstanding services to major organizations in various industries, including; IT, Healthcare, Entertainment, Media, Federal and State Governments, Public Utilities, Telecom, Manufacturing and more. As such, Knowledge Services is committed to providing opportunities for growth – in our company, in each team member, and in our relationships. We believe titles do not define a person, but provide a framework to each person’s endless potential. Our focus on improving our team, product, and processes drives us every day. We are guided by our four Pillars that set the foundation of who we are and how we conduct business: Knowledge, Integrity, Innovation, and Service.   

Responsibilities:
<ul><li style="color:#000000">Welcome all on-site visitors and determine nature of business</li><li style="color:#000000;font-family:'calibri' , sans-serif;font-size:11pt">Review client information for accuracy</li><li style="color:#000000;font-family:'calibri' , sans-serif;font-size:11pt">Assist with computer applications</li><li style="color:#000000;font-family:'calibri' , sans-serif;font-size:11pt">Schedule client appointments</li><li style="color:#000000;font-family:'calibri' , sans-serif;font-size:11pt">Scan documents into client case file</li><li style="color:#000000;font-family:'calibri' , sans-serif;font-size:11pt">Maintain fax machines and copier functions</li><li style="color:#000000;font-family:'calibri' , sans-serif;font-size:11pt">Answer and direct incoming calls</li><li style="color:#000000;font-family:'calibri' , sans-serif;font-size:11pt">Maintain daily activity reports</li><li style="color:#000000;font-family:'calibri' , sans-serif;font-size:11pt">Deliver outstanding customer service to all clients</li></ul>

Qualifications:
<ul><li style="color:#000000">Desire to help others</li><li style="color:#000000;font-family:'calibri' , sans-serif;font-size:11pt">Strong customer service background</li><li style="color:#000000;font-family:'calibri' , sans-serif;font-size:11pt">Ability to maintain confidentiality</li><li style="color:#000000;font-family:'calibri' , sans-serif;font-size:11pt">Handle conflict in a calm manner</li><li style="color:#000000;font-family:'calibri' , sans-serif;font-size:11pt">Reliable and dependable in the work place</li><li style="color:#000000;font-family:'calibri' , sans-serif;font-size:11pt">Ability to multi task</li><li style="color:#000000;font-family:'calibri' , sans-serif;font-size:11pt">Proven job stability</li><li style="color:#000000;font-family:'calibri' , sans-serif;font-size:11pt">High School diploma or equivalent</li><li style="color:#000000;font-family:'calibri' , sans-serif;font-size:11pt">Clean criminal background</li><li style="color:#000000;font-family:'calibri' , sans-serif;font-size:11pt">Previous experience as a Customer Service Representative, Cashier, Clerk, Administrative Assistant, Receptionist, or Front Office desired</li></ul> This is a long-term position where you can make an immediate impact on your community, plus the potential for promotion. The wage is $14.00/hr with paid time off, benefits, and a 37.5 hour work week of Monday-Friday 8:00AM-4:30PM.   If you are looking for a position that could be the start of your career, apply now for immediate consideration.   Physical Requirements:<ul><li>Job frequently requires sitting, handling objects with hands.</li><li>Job occasionally requires standing, walking, reaching, talking, hearing, and lifting up to 25 pounds.</li><li>Knowledge Services is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation for any part of the application or hiring process, please contact TalentHR@knowledgeservices.com.</li></ul>  Knowledge Services is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Knowledge Services does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws. People with disabilities, veterans, and military families are encouraged to apply. #INDDFR

Eligibility Assistant - Front Desk

Administrative Skills

Calendar Management

Copying Machines

Database Administration

Entertainment and Media

Equipment Maintenance/Repair

Fax Machines

Federal Government

Health Information Technology

High School Diploma

Lift/Move 25 Pounds

Manufacturing

Medicaid

Multitasking

Professional Services

Project/Program Management

SNAP

State Government

Telephone Skills

[AW]-iCims

IT Support jobs in Bloomington, IN - find them here! Apply today to the top opportunities near you.

Top IT Support Jobs in Bloomington, IN | Monster

IT Support Jobs in Bloomington, IN

Jobs

Resume Resources

Get noticed by top employers!

IT Support Jobs in Bloomington, IN

Jobs

IT Specialist with Security ClearanceInsight Global

Eligibility Assistant - Front DeskDFR

Resume Resources