Tier 1 Level II Lead. Sharp Solutions IncTier 1 Level II Lead.Denver, COFull timeJOB RESPONSIBILITIESService Desk (Tier 1 Level II) staff shall receive, diagnose, distribute, and track the status of service requests for assistance regarding any service the USGS has (IT-related and Non-IT Related) via the provided Service Desk support management tool (currently Remedy). The ideal candidate is a self-starter with excellent analytical and problem-solving skills, flexibility, sound judgment, the ability to work through challenges with all types of customers, and the ability to work within a diverse team while delivering support onsite or remotely.
Help Desk Analyst Nleague Services IncHelp Desk AnalystDenver, ColoradoFull timeInformation on Security Training - NOTICE: If you are hired as vendor staff who will have access to state systems or data or as a contractor for one of the state executive branch consolidated agencies, in adherence to Colorado Revised Statute § 24-37.5-401, 403, 404, 405, and 406, and Colorado Information Security Policy (CISP) 002, you will be required to self-register and complete information security training, including but not limited to review and acknowledgement of the Acceptable Use of State Data and IT Resource Policy (AUP) (CISP-018), through the consolidated agency contractor information security training site within 30 days of your contract start date and annually thereafter. This position provides Tier I and II technical support and customer assistance for the myColorado mobile application and the myColorado Portal including analyzing, reproducing, reporting, and resolving problems in both iOS and Android mobile operating systems.
Service Desk L1. Sharp Solutions IncService Desk L1.Denver, COFull timeJOB RESPONSIBILITIESService Desk (Tier 1) staff shall receive, diagnose, distribute, and track the status of service requests for assistance regarding any service the USGS has (IT related and Non-IT Related) via the provided Service Desk support management tool (currently Remedy). The ideal candidate is a self-starter with excellent analytical and problem-solving skills, flexibility, good judgment, ability to work through challenges with all types of customers and has the ability to work within a diverse team and deliver on site or via a remote location.
Service Desk L1 Sharp Solutions IncService Desk L1Denver, COFull timeJOB RESPONSIBILITIESService Desk (Tier 1) staff shall receive, diagnose, distribute, and track the status of service requests for assistance regarding any service the USGS has (IT related and Non-IT Related) via the provided Service Desk support management tool (currently Remedy). The ideal candidate is a self-starter with excellent analytical and problem-solving skills, flexibility, good judgment, ability to work through challenges with all types of customers and has the ability to work within a diverse team.
NewIT Help Desk Analyst - Tier 1 Millennium Hotels and ResortsIT Help Desk Analyst - Tier 1Denver, COAs part of Millennium Hotels & Resorts , a global hospitality leader with over 145 hotels across key destinations worldwide, our hotels are backed by a legacy of quality, consistency, and service excellence. From finance and human resources to operations, marketing, and development, our teams work collaboratively to drive performance, enhance guest experiences, and support our employees across the portfolio.
Desktop Support Technician NTT DATADesktop Support TechnicianEnglewood, CO$20–$23.50 / hourNTT DATA's Client is currently seeking a Desktop Services Technician / Customer Support to join their team in Englewood, Colorado (US-CO), United States (US). Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity.
NewHelp Desk Tech 1 GeoStabilization International LLCHelp Desk Tech 1Westminster, CO$47,000–$57,000 / yearAccess Limited brings over a century of steep-slope expertise and operates North America's largest fleet of spider excavators, delivering complex rockfall and geotechnical solutions in the most challenging environments. GeoStabilization International (GSI), Access Limited, and RoadGuard together form a leading infrastructure solutions platform dedicated to protecting people and strengthening critical infrastructure across North America and New Zealand.
Sr. Desktop/Help Desk Technician SourcinglySr. Desktop/Help Desk TechnicianDenver, ColoradoIn this role, you will be responsible for analyzing, configuring, documenting, and maintaining systems; diagnosing problems, identifying opportunities for improvement; developing and recommending solutions to improve management processes, systems, and organization results and meet business requirements. Excellent written, verbal, and interpersonal communication skills with an acute ability to listen attentively and to communicate technical information effectively with external vendors, stakeholders, and employees of all levels throughout the organization.
Help Desk Tech 1 Geostabilization InternationalHelp Desk Tech 1Westminster, ColoradoAccess Limited brings over a century of steep-slope expertise and operates North America’s largest fleet of spider excavators, delivering complex rockfall and geotechnical solutions in the most challenging environments. GeoStabilization International (GSI), Access Limited, and RoadGuard together form a leading infrastructure solutions platform dedicated to protecting people and strengthening critical infrastructure across North America and New Zealand.
Help Desk Technician KPA LLCHelp Desk TechnicianLafayette, CO$33–$36 / hourThis is a customer-facing, front-line role responsible for resolving end-user issues across hardware, software, identity, and endpoint platforms, including triaging day-to-day security-related access issues, while working within established Service Level Agreements (SLAs) and change-management protocols. Support routine security-related IT operations and user access requests across tools including Rapid7, Cisco Umbrella, CrowdStrike, Cisco Duo, KnowBe4, and password manager; escalating unusual or high-risk issues to senior IT/security staff as needed.
Help Desk Lead GeoStabilization International LLCHelp Desk LeadWestminster, CO$71,000–$88,000 / yearThe Helpdesk Lead owns the daily operations of GSI's IT helpdesk, ensuring end users across our distributed, multi-site workforce get timely, effective resolutions. Access Limited brings over a century of steep-slope expertise and operates North America's largest fleet of spider excavators, delivering complex rockfall and geotechnical solutions in the most challenging environments.
Help Desk Technician KPAHelp Desk TechnicianLafayette, CO$33–$36 / hourThis is a customer-facing, front-line role responsible for resolving end-user issues across hardware, software, identity, and endpoint platforms, including triaging day-to-day security-related access issues, while working within established Service Level Agreements (SLAs) and change-management protocols. Support routine security-related IT operations and user access requests across tools including Rapid7, Cisco Umbrella, CrowdStrike, Cisco Duo, KnowBe4, and password manager; escalating unusual or high-risk issues to senior IT/security staff as needed.
Help Desk Lead Geostabilization InternationalHelp Desk LeadWestminster, ColoradoAccess Limited brings over a century of steep-slope expertise and operates North America’s largest fleet of spider excavators, delivering complex rockfall and geotechnical solutions in the most challenging environments. GeoStabilization International (GSI), Access Limited, and RoadGuard together form a leading infrastructure solutions platform dedicated to protecting people and strengthening critical infrastructure across North America and New Zealand.
Help Desk Specialist Fortidia USHelp Desk SpecialistLakewood, COFull timeFor our Lakewood office, we are searching for a Help Desk Support Specialist , mainly focused on providing technical support for our AlphaGraphics and PostNet brands by investigating, resolving, and facilitating software and hardware issues for headquarters employees, franchisees, and field-based teammates. The Help Desk Support Specialist acts as a key technical resource for our franchise network and corporate teams, delivering exceptional support while serving as a subject matter expert on our print and order management software.
Help Desk Technican ConsultNetHelp Desk TechnicanAurora, CORemoteFor over 25 years, we have connected thousands of consultants with meaningful roles through a personal, communication-driven approach, partnering with a diverse client base to build high-performing teams and create lasting impact. The Help Desk Technician provides first-line technical support for end users by resolving hardware, software, account, and Microsoft 365 issues.
NewOES Tier III Help Desk State of ColoradoOES Tier III Help DeskDenver, CO$59,460–$77,304 / yearEducation and Experience: A combination of related education and/or relevant experience in Human Services, specifically a combination of SNAP, TANF, and Adult Financial programs, working with confidential client data, learning, navigating and troubleshooting multiple data management systems, government processes, and procedures equal to six (6) years. Experience Only: This position requires six (6) years experience in Human Services, specifically a combination of SNAP, TANF, and Adult Financial, working with confidential client data, learning, navigating and troubleshooting multiple data management systems, government processes, and procedures, and demonstrating strong written and verbal skills.
Tier I Help Desk Technician Julie HaganTier I Help Desk TechnicianDenver, Colorado$25–$28 / hourThis role serves as a key point of contact for internal technical support and will work closely with users across the organization to ensure smooth operation of hardware, software, and network systems. Install, configure, and maintain employee technology, including desktops, laptops, monitors, printers, phones, and mobile devices.
Bench Technician 3-5 Years Experience Beyond It SupportBench Technician 3-5 Years ExperienceAurora, ColoradoWith over 20 years in business, we offer state-of-the-art IT support and services that allow our clients to get ahead of the competition and drive revenues. We’re looking for a skilled Bench Technician with 3-5 years of experience to help us keep our clients’ hardware running smoothly and efficiently.
A313-two Help Desk Analysts, 12312422 and 12209532 FHRA313-two Help Desk Analysts, 12312422 and 12209532Denver, CORemote$22–$27 / hourExamples of typical problems or challenges encountered by this position, and the guidance used to resolve the problem: The challenge of the ticketing system is to make sure Service Desk Specialists are logging details for each call or chat within tickets and internal notes, to ensure users receive timely communications with resolutions as well as for escalation and research when required. Examples of typical issues or challenges encountered by this position, and the guidance used to resolve the issue: During a chat with a frustrated customer reporting problems logging in, the user may not realize the root cause is that their user profile information on file is outdated.
NewQuality Trainer - Help Desk MaximusQuality Trainer - Help DeskDenver, COFull timeMaximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. - Research business requirements, system requirements, process documentation, design documentation, configuration matrices, and acceptance criteria to create test cases, detailed test steps, and expected results.