IT Helpdesk Support Skims Body IncIT Helpdesk SupportNew York City, NY$100,000–$110,000 / yearKey Responsibilities Provide first-line technical support to all SKIMS retail store locations via phone, Slack, ticketing system, or email Troubleshoot and resolve POS, mobile device, printer, and network issues in a timely manner Assist with store technology setup and support for new store openings, relocations, and events Collaborate with Retail Operations, Facilities, and Store Design teams to ensure technology needs are met Support onboarding and offboarding of retail team members, including account provisioning and hardware setup Escalate unresolved issues to appropriate IT team members and follow through to resolution Maintain IT knowledge base and update documentation for common support workflows Track, update, and close tickets using SKIMS' internal ticketing system Monitor systems and proactively identify issues that may impact store performance Assist in regular audits to ensure compliance with IT and security protocols Skills, Knowledge and Expertise 3-5 years of experience in IT helpdesk or technical support, ideally supporting retail environments Experience with POS systems (Shopify POS strongly preferred), Mac/iOS devices, and mobile payment systems Familiarity with remote troubleshooting tools and ticketing systems (e.g., Zendesk, Jira) Strong customer service orientation with excellent verbal and written communication skills Ability to stay calm under pressure and respond with urgency in high-stakes retail situations Flexible schedule, with occasional availability on evenings and weekends during key retail events Highly organized, detail-oriented, and a proactive problem-solver Preferred. Experience supporting fast-growing or high-volume retail environments Knowledge of networking basics (Wi-Fi, routers, VPN) Comfortable working with tools and penchant for being handy Experience with RFID technology in a retail environment.
IT Support Administrator Known Global LLCIT Support AdministratorNew York, NY$95,000–$110,000 / yearWithout our incredible partnerships with our clients, spanning across the leading brands in finance, technology, entertainment, media, CPG, real estate, and many other categories, honors like this could not be possible, and also have helped us earn additional awards and recognitions over the years like: Emmys, Clios Entertainment and Sports Awards, Effies, Cannes Lions Awards, ProMax Agency of the Year, and Digiday's Most Innovative Media Agency to name a few. We are building a legacy filled with exceptionally talented people with a kaleidoscope of backgrounds, experiences, and origin stories who feel encouraged and empowered to bring their whole selves to work, and to partner with us in molding and shaping our culture through our values.
IT Support Associate I Expeditors International of Washington IncIT Support Associate IEdison, NJSolutions: In this role you will have the opportunity to build and develop solutions in conjunction with the operational teams, that drive efficiencies into the operational processes of the branch, supporting and or developing solutions that drive automation and optimization of productivity. Hardware Management: You will continuously manage the operational effectiveness of the branch''s hardware, taking control of inventory, end of life, ordering, set up and retiring of all hardware.
NewIT Support Technician TOURO COLLEGE INCIT Support TechnicianNew York, NYSupports high-stakes examination periods, including exam recording, assisting with ExamSoft and LockDown Browser, and providing technical support at the start and conclusion of exams. IITS support technicians provide both on-premises and remote support for instructional technologies, as well as computer labs, libraries, classrooms, and offices.
IT Support Associate II, Ops Tech Solutions (OTS) Amazon.com IncIT Support Associate II, Ops Tech Solutions (OTS)Jersey City, NJAs an IT Support Associate II, you will use your skills to support the operations team in resolving technical problems within Amazon operations facilities in a defined geographical area that span across a multitude of technical disciplines. Together, we take ownership for what we do - whether supporting IT infrastructure, developing new technology in-house, launching a new Amazon Operations facility, or delighting our customers by delivering packages directly to them.
IT Support Lead RhoIT Support LeadNew York City, New YorkThis is a hands-on, in-office role based in our NYC office — ideal for someone who loves solving problems for their colleagues and building scalable IT operations at a high-growth fintech. Open accounts in minutes, issue cards, manage expenses, pay bills, and close the books – all in one connected platform backed by real human support.
IT Support Lead Under Technologies IncIT Support LeadNew York, NY$90,000–$130,000 / yearThis is a hands-on, in-office role based in our NYC office - ideal for someone who loves solving problems for their colleagues and building scalable IT operations at a high-growth fintech. Open accounts in minutes, issue cards, manage expenses, pay bills, and close the books - all in one connected platform backed by real human support.
NewIT Support Technician Touro University New YorkIT Support TechnicianNew York, New YorkFull timeSupports high-stakes examination periods, including exam recording, assisting with ExamSoft and LockDown Browser, and providing technical support at the start and conclusion of exams. Overview: IITS support technicians provide both on-premises and remote support for instructional technologies, as well as computer labs, libraries, classrooms, and offices.
NewIT Support Supervisor Revel StaffingIT Support SupervisorMt Vernon, VirginiaThe IT Support Supervisor will oversee specialists responsible for developing, configuring, and delivering application and end-user training while ensuring employees receive a consistent, professional, and high-quality support experience. This role is ideal for a hands-on leader with strong healthcare IT knowledge, training experience, and the ability to support system stability, data accuracy, and compliance in a fast-paced environment.
NewDevOps Engineer IT Production Support CbDevOps Engineer IT Production SupportNew York, New York$75–$85 / hourJob Summary Our government client is seeking an experienced DevOps Engineer (IT Production Support) to support, maintain, and optimize enterprise application environments. The role involves Oracle WebLogic administration, DevOps, CI/CD, Kubernetes, cloud services, application deployments, performance tuning, and production support.
IT Support Specialist Holland & Knight LLPIT Support SpecialistNew York, NY$33.50–$53.20 / hourGeneral experience with server/network rooms (patching network equipment, racking servers, evaluating power and cooling issues.). Benefits: Our goal is to promote a work environment in which individuals have access to the resources they need to be their best both professionally and personally, which includes resources that encourage individuals to focus on their health and well-being.
IT Automation & Support Specialist RIDGE LINE INCIT Automation & Support SpecialistNew York, NY$104,000–$131,000 / yearRidgeline is headquartered in Lake Tahoe, with offices in New York, Reno, and the Bay Area, and is recognized by Fast Company as a "Best Workplace for Innovators," by Frost & Sullivan as a "Technology Innovation Leader," and by The Software Report as a "Top 100 Software Company."The role. Powered by a single, real-time data set and embedded AI, Ridgeline helps firms automate complexity, accelerate collaboration, and deliver tailored client experiences at scale, without added headcount or risk.
NewDesktop Support -L1 to L3 Support Bright MetroDesktop Support -L1 to L3 SupportNew York, New York$50–$55 / hourWe need an individual who has a burning passion to providing great customer service while assisting to bringing order and predictability to the technical support services world, proactively avoiding user downtime, making technology an enabler for our customers and the experience to maximizing our customer's ability to staying productive. The position requires broad skills in L1-L3 Service Desk operations, technical project management and strong organization and coordination skills to appropriately manage the competing work streams and customer priorities.
NewDesktop Support Specialist Lee Hecht HarrisonDesktop Support SpecialistNew York, NY$30–$35 / hourThis role will provide localized, white-glove IT support to approximately 220 users, partnering closely with stakeholders and the broader desktop support team to ensure timely, professional, and effective technical support. Support meeting setups, Zoom/video conferencing, conference room technology, and technical needs for internal and client-facing meetings.
Desktop Support Lead Analyst Akkodis Group AG.Desktop Support Lead AnalystNew York, NY$35–$38 / hourThe ideal candidate must have strong experience supporting Windows desktop environments, Virtual Desktop Infrastructure (VDI), and enterprise end-user computing platforms, along with proven leadership experience in technical support environments. Desktop Support Lead Analyst job responsibilities include: Provide Level 2 technical support for desktops, laptops, mobile devices, peripherals, and enterprise applications.
Desktop Support Specialist Computer Aid IncDesktop Support SpecialistNewark, NJ$28–$32 / hourWe are looking for a Desktop Support Specialist to provide first-line support to users of CRM Dynamics 365, addressing inquiries and troubleshooting issues related to daily operations. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.
IT Operations & Administrative Specialist Manhattan UniversityIT Operations & Administrative SpecialistRiverdale, NYThe IT Operations & Administrative Specialist delivers responsive technical support to faculty, staff, and students, assists with endpoint deployments, and supports classroom and conference room technology to ensure reliable technology services across the University. This role requires a highly organized individual with excellent customer service, communication, and problem-solving skills who is equally comfortable managing administrative processes and providing hands-on technical support.
Desktop Support Analyst Ampcus IncorporatedDesktop Support AnalystWhite Plains, NYThe role focuses on delivering high quality customer service, supporting IT Service Management (ITSM) processes, and contributing to the stability and efficiency of desktop, mobile, and related end user technologies. The Desktop Support Analyst provides hands on technical support to end users across the organization, ensuring timely resolution of incidents and service requests.
NewIT Service Desk Lead Balchem CorpIT Service Desk LeadMontvale, NJ$90,000–$115,000 / yearThe IT Service Desk Team Lead will work closely with IT Leadership to improve Service Desk processes, escalate service requests to the appropriate IT teams, and deliver exceptional support to our employees. Provide end-user technical support by responding to questions and troubleshooting issues related to company-supported applications, hardware, software, and IT services through ticketing systems, phone, in-person, and remote assistance.
It Help Desk - Showrooms Soho Studio LLC dba TileBarIt Help Desk - ShowroomsNew York, NYFull timeRoughly sixty percent of your time supports showroom teams and showroom technology, including in-store kiosks, networking and WiFi, conference room and AV solutions, and the full range of endpoint and mobile devices used on the sales floor. We are seeking an experienced IT Help Desk Analyst - Showrooms to deliver Level 2 technical support across the TileBar team, with a primary focus on our showroom locations and the technology that powers them.