Internal IT & Innovation Administrator ComTec SolutionsInternal IT & Innovation AdministratorRochester, NY$33.63–$43.27 / hourAdminister and maintain Microsoft 365, Windows Server, Active Directory, Exchange, Intune, endpoint security, backup systems, VPN, and network infrastructure. The position ensures reliable, secure day-to-day IT operations while identifying, piloting, and implementing technologies that improve efficiency, scalability, and competitive differentiation.
IT Support Analyst - Classroom AV Support Nazareth UniversityIT Support Analyst - Classroom AV SupportRochester, NY$26.50–$27.50 / hourPlans, installs, troubleshoots, and performs preventive maintenance and basic repairs on all audio/visual equipment and other specialized hardware/software solutions, with emphasis on classrooms/labs, clinics, conference rooms and other non-office campus spaces. Areas of technology focus for this position include: audio/visual technologies (including switchers, projectors, amplifiers, microphones), lecture capture and streaming solutions, video/web conferencing, specialized academic software licensing, digital signage and others as required.
NewIT Remote Support Technician L3Harris Technologies IncIT Remote Support TechnicianRochester, NYRemote$68,500–$127,000 / yearInstall, configure, and upgrade hardware and software, including advanced operating systems, enterprise applications (e.g., Microsoft Office 365, ERP systems like SAP), and engineering tools (e.g., CAD/CAM software, simulation programs). This mid-level role involves resolving complex hardware, software, and network issues, supporting escalations from Level 1 support, and optimizing IT systems to enhance productivity in a dynamic production environment.
IT Support Technician Level 1 Info Advantage IncIT Support Technician Level 1Rochester, NYIT Support Technician Level 1: This role focuses primarily on remote end-user support, with additional responsibility for project work related to workstation deployments and managed services onboarding. Troubleshoot and resolve issues related to Windows workstations, Microsoft 365, email, printers, VPNs, and common business applications.
NewStudent IT Support & Inventory Assistant (FWS) Monroe Community CollegeStudent IT Support & Inventory Assistant (FWS)Rochester, NYMonroe Community College is seeking multiple Student Employees to support Communications & Network Services in maintaining campus technology equipment. Qualifications include current enrollment at Monroe Community College, satisfactory academic progress, and Federal Work Study eligibility.
IT Help Desk Wellington Steele & AssociatesIT Help DeskRochesterThey operate at scale, supporting customers and partners worldwide, and are known for investing in innovation, quality, and long-term growth. Seeking a reliable, customer-focused IT Help Desk Technician to support end users across a growing environment.
NewDesktop Support Technician L3Harris Technologies IncDesktop Support TechnicianRochester, NY$68,500–$127,000 / yearInstall, configure, and upgrade hardware and software, including advanced operating systems, enterprise applications (e.g., Microsoft Office 365, ERP systems like SAP), and engineering tools (e.g., CAD/CAM software, simulation programs). This mid-level role involves resolving complex hardware, software, and network issues, supporting escalations from Level 1 support, and optimizing IT systems to enhance productivity in a dynamic production environment.
IT Customer Service L3Harris Technologies IncIT Customer ServiceRochester, NY$52,500–$97,500 / yearBachelor's Degree and a minimum of 2 years of prior related experience; Or, Graduate Degree or equivalent with 0 to 2 years of prior related experience; Or, in lieu of a degree, a minimum of 6 years of prior related experience. With customers' mission-critical needs always in mind, our employees deliver end-to-end technology solutions connecting the space, air, land, sea and cyber domains in the interest of national security.
Desktop Support Technician Entre Computer ServicesDesktop Support TechnicianRochester, NY$24–$26 / hourTemporaryContractorFull timeEntre Computer Services is Rochester's leading provider in technology services including Managed Services, IT Infrastructure Engineering & Architecture, Application Development, Hardware & Software Sales, and IT Outsourcing & Recruiting. • Provides Level I technical support in assisting IT Support Services team members with setup, configuration, maintenance, and reported problems for mobile devices.
Internal IT & Innovation Administrator ComTec Solutions LtdInternal IT & Innovation AdministratorRochester, NY$70,000–$90,000 / yearThe position ensures reliable, secure day-to-day IT operations while identifying, piloting, and implementing technologies that improve efficiency, scalability, and competitive differentiation. This role combines hands-on systems administration and end-user support with strategic technology planning and innovation leadership.
NewIT/Helpdesk Specialist Graham CorpIT/Helpdesk SpecialistBatavia, NY$18–$22 / hourMaintain IT infrastructure: Diagnoses and resolves end-user network or local printer problems, PC desktop and laptop hardware/software problems, e-mail, Internet and local-area network access problems. Mental demands: While performing the duties of this position, the incumbent is required to read, write, analyze data and reports, exercise judgment, develop plans, procedures and goals, present information to others and work under pressure.
On-Site Support Technician Universal Business SolutionsOn-Site Support TechnicianMacedon, NYThe ideal candidate combines strong technical troubleshooting skills with a process improvement mindset, capable of both resolving immediate issues and identifying opportunities to drive efficiency. This role provides full-spectrum end user support while also contributing to strategic initiatives that improve IT service delivery and address root causes of recurring issues.
Now Hiring IT and Telecom Field Technicians HARDY INDUSTRIESNow Hiring IT and Telecom Field TechniciansOntario, NYThis role goes far beyond basic helpdesk tasks — one day you might be installing an operating system, the next you're drilling through walls and running structured cabling across entire buildings, or terminating a 66-block. AMG Tech Support is seeking skilled, driven technicians to support our growing national client base.
Now Hiring IT and Telecom Field Technicians Hardy IndustriesNow Hiring IT and Telecom Field TechniciansCanandaigua, New YorkHardy Industries puts into practice years of providing Technical services to institutions and business' ranging from Retail to Telecommunications and brings new versions of these services to you with a new twist. This role goes far beyond basic helpdesk tasks — one day you might be installing an operating system, the next you're drilling through walls and running structured cabling across entire buildings, or terminating a 66-block.
Senior Associate, MES Support Analyst L3Harris Technologies IncSenior Associate, MES Support AnalystRochester, NY$79,000–$146,500 / yearBasic familiarity with discrete manufacturing concepts such as bills of material (BOMs), travelers/work instructions, process flows, rework loops, traceability, and production data collection. With customers' mission-critical needs always in mind, our employees deliver end-to-end technology solutions connecting the space, air, land, sea and cyber domains in the interest of national security.
NewHelp Desk Manager TEKsystemsHelp Desk ManagerRochester, NY$50–$65 / hourResponsibilitiesLead and develop a 30+ person service desk teamOversee daily IT support operations and escalationsMonitor SLA performance, ticket metrics, and customer satisfactionBuild dashboards and operational reportingImprove service delivery processes and operational efficiencyPartner with stakeholders across the organizationQualifications5+ years of help desk or service desk experience3+ years managing technical support teamsExperience with Jira, Confluence, ServiceNow, or similar toolsStrong reporting/analytics experienceExperience in enterprise support environmentsExcellent communication and leadership skillsPreferredITIL familiarityHVAC/building systems support exposureJob Type & LocationThis is a Contract position based out of Rochester, NY.Pay and BenefitsThe pay range for this position is $50.00 - $65.00/hr. Help Desk Manager (On-Site – Rochester, NY)We are seeking an experienced Help Desk Manager to lead a large enterprise IT support team within a fast‑paced university environment.
Level 1 systems admin Akkodis Group AG.Level 1 systems adminRochester, NY$50,000–$58,000 / yearFor other opportunities available at Akkodis, or any questions, feel free to contact me at 585-490-8656 or gina.manioci@akkodis.com. Level 1 Systems Admin responsibilities include: Be the first line of defense in providing technical support clients.