UNKNOWN

ADAPTED_NOW

Strong business acumen and demonstrated application in Procurement projects (purchase-to-pay, operational purchasing, category purchasing, contract purchasing, services, PO and invoice management & reconciliation), t/w a broad knowledge of Sourcing (Source to Contract, Strategic Sourcing, Category Management, Capital Contracting, Master Service Agreements and related Governance) and Materials (E2E Warehousing, Inventory & Logistics) and the interrelationship of all three disciplines. Additional Responsibilities: As a provider of essential services, Entergy expects its employees to be available to work additional hours, to work in alternate locations, and/or to perform additional duties in connection with storms, outages, emergencies, or other situations as deemed necessary by the company.

Job Title: Strategic Process Lead, Procurement- Knowledge & Process ExcellenceWork Place Flexibility: Hybrid Legal Entity: Entergy Services, LLC Preference is for the position to be based in New Orleans, LA, but could be domiciled in Hammond, LA;TheWoodlands, TX; Jackson, MS; or Little Rock, AR. The position and work posture is Hybrid (will work from both home office and Entergy office per guidance from Manager), but will require at least 20% travel to the field and corporate offices across the company’s businesses.JOB SUMMARY/PURPOSEThe Lead, SC Standards & Processes–Procurement reports to the Manager, Category Management (Knowledge & Process Excellence), and often works closely with various leaders across the enterprise.  This is a Senior Staff position which designs, develops, composes, and administers the  standards, procedures and processes that guide the organization’s standard way of working related to Procurement.  The position will work closely with all procurement and supply chain departments to ensure that processes are well documented, readily available, and effective. For the purposes of this role scope does not include Sourcing; the plan, strategy, source and perform of the Sourcing, Negotiating or Contracting, but it shall include Materials activities which correlate with Procurement within the end-to-end process of Materials Management.  The position shall work very closely with the respective Leads for Supply Chain Standards & Processes for both Sourcing and Materials. The lead will provide expertise in leading and developing standard procedures and processes related to Procurement activities such as purchase-to-pay, operational purchasing, category purchasing, contract purchasing, services, PO and invoice management & reconciliation. The lead will also provide other coordination and related deliverables that enable effective, informed, and valuable interaction with stakeholders, and application where applicable with supply chain systems and solutions.The position delivers value to the company by developing streamlined procedures and consistency, supporting ongoing process improvement and enabling world class performance through ensuring procurement and supply chain’s standard methods of working for Procurement.  JOB DUTIES/RESPONSIBILITIES<ul style="margin-top:0in;margin-bottom:0in"><li style="margin:0in 0in 0in 0px;background-color:white;font-size:12pt;font-family:'arial' , 'helvetica' , sans-serif">Ensure annual refresh, networking and P&SC LT endorsement of the Supply Chain Standards & Processes Procurement strategy and plan, and that this is shared with the P&SC organization</li><li style="margin:0in 0in 0in 0px;background-color:white;font-size:12pt;font-family:'arial' , 'helvetica' , sans-serif">Subject Matter Expert of Procurement policies, standards, procedures, systems, and performance management views</li><li style="margin:0in 0in 0in 0px;background-color:white;font-size:12pt;font-family:'arial' , 'helvetica' , sans-serif">Ensure that the Team and its suppliers always put safety first. Actively promote strong safety behaviors, utilizing key tools such as Close Call / Good Catch - in addition to proactive field and office visits to review standards and behaviors. Monitors and influences suppliers and other stakeholders to proactively identify safety concerns. Levers Procurement best practices to support supply chain safety manager in services of the enterprise.</li><li style="margin:0in 0in 0in 0px;background-color:white;font-size:12pt;font-family:'arial' , 'helvetica' , sans-serif">Develop and administer clear, consistent, well-defined standards, processes and procedures related to Procurement activities across P&SC functions which are easily understood by those who utilize them. </li><li style="margin:0in 0in 0in 0px;background-color:white;font-size:12pt;font-family:'arial' , 'helvetica' , sans-serif">Support the Procurement process with process mapping, document development and management, and associated management of change; lead teams to define requirements, design appropriate processes and pilot new capabilities.</li><li style="margin:0in 0in 0in 0px;background-color:white;font-size:12pt;font-family:'arial' , 'helvetica' , sans-serif">Interpret company policies, processes and procedures to ensure adherence and consistency within the procurement and supply chain function.</li><li style="margin:0in 0in 0in 0px;background-color:white;font-size:12pt;font-family:'arial' , 'helvetica' , sans-serif">Maintain dashboards for visibility of applicable procedures and processes; define standard reports by role.</li><li style="margin:0in 0in 0in 0px;background-color:white;font-size:12pt;font-family:'arial' , 'helvetica' , sans-serif">Establish/administer process governance model including process change requests (templates, backlogs, prioritization, etc.)</li><li style="margin:0in 0in 0in 0px;background-color:white;font-size:12pt;font-family:'arial' , 'helvetica' , sans-serif">Review/approve process training materials for content accuracy/clarity (i.e. deployment training materials, job aids, etc.)</li><li style="margin:0in 0in 0in 0px;background-color:white;font-size:12pt;font-family:'arial' , 'helvetica' , sans-serif">Provide test scripts for user acceptance testing (UAT);  participate in UAT.</li><li style="margin:0in 0in 0in 0px;background-color:white;font-size:12pt;font-family:'arial' , 'helvetica' , sans-serif">Define process performance and compliance KPI’s and metrics</li><li style="margin:0in 0in 0in 0px;background-color:white;font-size:12pt;font-family:'arial' , 'helvetica' , sans-serif">Partner with stakeholders to define, set, and achieve departmental goals that support the procurement and supply chain strategy and overall organizational goals for technology business services and procurement & supply chain.</li><li style="margin:0in 0in 0in 0px;background-color:white;font-size:12pt;font-family:'arial' , 'helvetica' , sans-serif">Partner with suppliers to define, set, and achieve departmental goals that support the procurement and supply chain strategy and overall organizational goals for technology business services and procurement & supply chain.</li><li style="margin:0in 0in 0in 0px;background-color:white;font-size:12pt;font-family:'arial' , 'helvetica' , sans-serif">Maintain healthy, positive, and valuable stakeholder relationships within the procurement and supply chain organization and with its customers and suppliers.</li><li style="margin:0in 0in 0in 0px;background-color:white;font-size:12pt;font-family:'arial' , 'helvetica' , sans-serif">Mentor and coach staff members, and support the broader talent development activities within the supply chain management organization.</li><li style="margin:0in 0in 0in 0px;background-color:white;font-size:12pt;font-family:'arial' , 'helvetica' , sans-serif">Responsible for understanding and administering Procurement and Supply Chain policies and procedures.</li><li style="margin:0in 0in 0in 0px;background-color:white;font-size:12pt;font-family:'arial' , 'helvetica' , sans-serif">At all times, operate with highest ethical standards and in full compliance with internal controls, policies, procedures, regulations and laws.</li></ul> MINIMUM REQUIREMENTS Minimum education required of the positionBachelor's degree in Supply Chain Management, Business, Accounting, Engineering, or related discipline or equivalent experience.  MS/MBA preferred. Professional supply chain/procurement certification preferred. Minimum experience required of the position9 years of experience in Procurement processes, management and administration, with Lean Process expertise.Related Energy supply chain experience preferred.  Desired knowledge, skills and abilities required of the position•Strong collaboration skills with a demonstrated ability of working well within a matrixed team.•Demonstrated experience in writing procedures or technical documents; excellent grammar and communication skills•Strong business acumen and demonstrated application in Procurement projects (purchase-to-pay, operational purchasing, category purchasing, contract purchasing, services, PO and invoice management & reconciliation), t/w a broad knowledge of Sourcing (Source to Contract, Strategic Sourcing, Category Management, Capital Contracting, Master Service Agreements and related Governance) and Materials (E2E Warehousing, Inventory & Logistics) and the interrelationship of all three disciplines•Experience in the application of Lean/Six Sigma methods and ways of thinking.•Decisive leadership ability with the skill to influence others to action, and able to successfully implement strategies and process improvements. •Able to build wide and effective networks of contacts inside and outside of the supply chain organization.•Strategic and creative thinking that produces a range of solutions to problems, anticipates changes in the business environment, makes data driven decisions, and is focused on continuous improvement•Able to communicate complex scenarios and data with peers and staff,  clearly articulate the organization’s strategy, and translate organizational strategy into departmental strategies and plans.•Strong customer service, collaboration, and relationship management knowledge, skills, and abilities with an orientation to delivering results.•Able to utilize information, and information technology / systems to make fact-based decisions.•Proficient in using analytical tools to create project plans, supplier analysis, scorecards, etc. These analytical tools include MS Excel, MS Project, and other planning and analysis tools.  <h1>Primary Location:Louisiana-New Orleans Louisiana : New Orleans || Arkansas : Little Rock || Louisiana : Hammond || Mississippi : Jackson || Texas : The Woodlands  Job Function: Corporate FLSA Status: Professional  Relocation Option:No Relocation Offered Union description/code: NON BARGAINING UNIT  Number of Openings: 1 Req ID:123466 Travel Percentage:Up to 25%</h1>An Equal Opportunity Employer, Minority/Female/Disability/Vets. Please click here to view the EEO page, or see statements below.EEO Statement: The Entergy System of Companies provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a protected veteran in accordance with applicable federal, state and local laws. The Entergy System of Companies complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment including, but not limited to, recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.  The Entergy System of Companies expressly prohibits any form of unlawful employee harassment based on race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of the Entergy System of Company employees to perform their expected job duties is absolutely not tolerated.Accessibility: Entergy provides reasonable accommodations for online applicants. Requests for a reasonable accommodation may be made orally or in writing by an applicant, employee, or third party on his or her behalf. If you are an individual with a disability and you are in need of an accommodation for the recruiting process please click here and provide your name, contact number, the accommodation requested and the requisition number that you are requesting the accommodation for. Employee Services will contact you regarding your request.Additional Responsibilities: As a provider of essential services, Entergy expects its employees to be available to work additional hours, to work in alternate locations, and/or to perform additional duties in connection with storms, outages, emergencies, or other situations as deemed necessary by the company. Exempt employees may not be paid overtime associated with such duties.Know Your Rights: Workplace Discrimination is IllegalThe non-confidential portions of the affirmative action program for individuals with disabilities and protected veterans shall be available for inspection upon request by any employee or applicant for employment.  Please contact HRCompliance@entergy.com to schedule a time to review the affirmative action plan during regular office hours.WORKING CONDITIONS: As a provider of essential services, Entergy expects its employees to be available to work additional hours, to work in alternate locations, and/or to perform additional duties in connection with storms, outages, emergencies, or other situations as deemed necessary by the company. Exempt employees may not be paid overtime associated with such duties.

Entergy

Strategic Process Lead, Procurement- Knowledge & Process Excellence (New Orleans, Louisiana, United States)

Acceptance Testing

Accounting

Accounts Receivable

Administrative Management

Affirmative Action

Analysis Skills

Backlog Prioritization

Best Practices

Business Administration

Business Services

Business Skills

Business Strategy

Category Management

Certified Supply Chain Professional (CSCP)

Change Management

Change Requests/Orders

Coaching

Communication Skills

Continuous Improvement

Contract Negotiation

Corporate Policies

Customer Support/Service

Genetics

Health Maintenance

Information Technology & Information Systems

Leadership

Lean Six Sigma

Legal

Logistics

Materials Management

Mentoring

Metrics

Microsoft Excel

Microsoft Project

Performance Management

Performance Metrics

Procedure Development

Procedure Implementation

Process Improvement

Process Management

Process Modeling

Procure to Pay/Purchase to Pay (P2P)

Procurement Management

Procurement Planning

Procurement Software

Procurement Strategy

Project Planning

Purchase Orders

Purchasing/Procurement

Reconciliation

Regulations

Relationship Management

Reporting Dashboards

Requirements Management

Sales Management

Scorecarding

Sourcing Strategy

Standards Development

Strategic Planning

Supply Chain

Supply Chain Management

Systems Administration/Management

Talent Management

Team Lead/Manager

Team Player

Technical Writing

Test Scripts

Vendor/Supplier Evaluation

Vendor/Supplier Planning

Warehousing

Willing to Travel

This includes conducting gap analyses, defining functional specifications which represent Operations' business needs, and supporting end-to-end development and implementation efforts. The Analyst will play a critical role in translating business requirements into system capabilities, ensuring that new tools and platforms are purpose-built to support evolving operational models.

About Us Freeman is a global leader in events, on a mission to redefine live for a new era. With a data-driven approach and the industry’ largest network of experts, Freeman’s insights shape exhibitions, exhibits, and events that drive audiences to action. The integrated full-service solutions leverage a 99-year legacy in event management as well as new technologies to deliver moments that matter. Summary The Operations Sr. Business Analyst will serve as a key contributor to the organization’s strategic transformation efforts. The Analyst will play a critical role in translating business requirements into system capabilities, ensuring that new tools and platforms are purpose-built to support evolving operational models. This includes conducting gap analyses, defining functional specifications which represent Operations' business needs, and supporting end-to-end development and implementation efforts. The role will work closely with Operations leaders and cross-functional teams to translate business objectives into actionable operational plans. This includes participation in gathering technical requirements, designing data flows, managing design decisions process and supporting data-driven insights and structured methodologies. This position requires a high degree of analytical rigor, business acumen, internal customer service and stakeholder engagement. The ideal candidate will possess a strong background in operational analysis, systems development and enterprise transformation, with the ability to thrive in dynamic and evolving environments. This position will support our Operations Enablement team. It is eligible to work a hybrid schedule, generally requiring work in-office and/or show-site 2-3 days per week. The ideal candidate will be located in Dallas, TX; however, we are also open to candidates based out of: + Atlanta, GA + Las Vegas, NV + Nashville, TN + New Orleans, LA + Orlando, FL + San Antonio, TX Essential Duties & Responsibilities + Devise and evaluate methods for collecting data regarding process and operations. + Gather and analyze data related to internal benchmarking against industry standards. + Support process design efforts and workflow documentation. + Convert complex data and findings into understandable reports. + Present findings to executives/stakeholders, to enable better-informed decisions about operations improvement efforts. + Maintain clear knowledge of Freeman’s enterprise and branch operations environments + Work with management to identify business needs, challenges and opportunities. Maintain familiarity with the Operations roadmap and provide support in future business planning. + Synthesizes complex or diverse information using intuition, research and experience to complement data provided. Reviews & analyzes a wide variety of information and recommends a specific course of action. + Takes steps to improve or correct errors and expand overall products or services. Strives for continuous improvement by identifying opportunities and assessing risks. Supports an environment conducive to change and fosters free exchange of ideas to improve processes. + Uses logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. + Analyzes problems and alternative solutions and takes appropriate timely action to achieve desired business results. Seeks unique and novel solutions to problems and considers impact of final resolution. + Stays focused and uses time efficiently. Prioritizes work effectively. Performs work with minimal supervision. + Identifies and accomplishes challenging objectives or personal goals. Works effectively with others to achieve goals. Looks for and takes advantage of opportunities. Maintains a high level of interest, enthusiasm and personal focus. + Generates or adapts equipment and technology to serve user needs. + Performs other responsibilities as assigned. Education & Experience + Bachelors degree from a four year accredited college or university with a concentration in a relevant field is requried. + 10+ years in operational analysis, process improvement, enterprise transformation or relevant experience, in a multi-project environment. + Knowledge of up-to-date process development methods and technologies. + Proven verbal and written communication skills. + Demonstrated ability to maximize impact, maintain interest, and establish a rapport with the audience when conveying information. + Experienced in managing multiple training team activities. + Possesses the business acumen to understand business implications of decisions. + Experience in curriculum development and/or instructional design. + Knowledge and experience in implementation and operation of a Learning Management System. Travel Requirements Travel up to 25% What We Offer The Freeman Company provides benefits that aim to empower our people and their families to thrive mentally, physically, and financially. These are a handful of the types of programs and benefits our full-time people may be eligible for. There may be some variances in specific benefits across regions. + Medical, Dental, Vision Insurance + Tuition Reimbursement + Paid Parental Leave + Life, Accident and Disability + Retirement with Company Match + Paid Time Off Diversity Commitment At The Freeman Company, our commitment to diversity and inclusion is helping us to create not only a great place to work, but also an environment where our employees, our customers and our communities around the world can reach their goals and connect with each other. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status and other characteristic protected by federal, state or local laws. #TFCFreeman #LI-Hybrid

FREEMAN

Operations Sr Business Analyst

Benchmarking

Business Analysis

Cross-Functional

Data Analysis

Data Collection

Data Processing

Dental Insurance

Design Flows

Diversity

Documentation

Establish Priorities

Event Management

Gap Analysis

Industry Standards

Instructional Design

Learning Management System (LMS)

Needs Assessment

Operational Audit

Operational Improvement

Operational Support

Operations Planning

Operations Processes

Presentation/Verbal Skills

Problem Solving Skills

Process Development

Risk Analysis

Technical Delivery

Technical/Engineering Design

Time Management

Training/Teaching Curriculum

Vision Plan

Writing Skills

Examples of advanced grid devices include advanced meters, smart streetlights, intelligent electronic devices (IEDs) such as recloser or capacitor bank controls, and integrated distributed energy resources (DERs) such as batteries or utility-controlled customer loads like smart thermostats. During both deployment and steady-state, individuals in this role will ensure that meter reads are consistently communicated between the devices (meters) and the head-end system, and that any issues or incidents preventing communication or data are triaged and addressed in a timely manner.

Work Place Flexibility: Onsite Legal Entity: Entergy Services, LLC This role is considered an onsite position and may be filled as an Advanced Grid Ops Analyst I or II depending on the qualification level of the applicant. Job Summary/PurposeThe Advanced Grid Operations Analyst (AGOA) is responsible for monitoring advanced grid equipment and ensuring secure connectivity, configuration and device performance.  Examples of advanced grid devices include advanced meters, smart streetlights, intelligent electronic devices (IEDs) such as recloser or capacitor bank controls, and integrated distributed energy resources (DERs) such as batteries or utility-controlled customer loads like smart thermostats.  AGOAs will monitor and analyze event and alarm data and provide the first tier response from a control center environment.  Working closely with network and data integrity analysts, Advanced Grid Ops Analysts will determine if any issues with device performance are local to a specific device or due to broader problems with telecom networks or IT systems.  Incident tickets will be routed to the appropriate group to resolve—i.e. telecom field resources, OpCO servicemen, IT support, etc.  AGOAs are also responsible for planning and implementing configuration changes to devices over the network—typically for a large population of devices.  Configuration changes can include device firmware, programming, or settings changes. For example, Advanced Grid Ops Analysts will be supporting resources in the AMI Operations Center (also known as “AMOC”) responsible for day-to-day monitoring and maintenance of revenue meter reliability in an AMI operational environment. During both deployment and steady-state, individuals in this role will ensure that meter reads are consistently communicated between the devices (meters) and the head-end system, and that any issues or incidents preventing communication or data are triaged and addressed in a timely manner. The Advance Grid Ops Analyst will manage connected-grid devices and the software platforms that are integrated with them. Tasks include:<ul style="margin-top:0in;margin-bottom:0in"><li style="margin-top:0in;margin-right:0in;margin-bottom:0in;font-size:12pt;font-family:'aptos' , sans-serif">Daily analysis of device events and alarms in order to identify trends and address the most critical issues requiring resolution</li><li style="margin-top:0in;margin-right:0in;margin-bottom:0in;font-size:12pt;font-family:'aptos' , sans-serif">Implementation of processes and procedures to ensure that devices are operating and communicating data securely</li><li style="margin-top:0in;margin-right:0in;margin-bottom:0in;font-size:12pt;font-family:'aptos' , sans-serif">Remote device analysis and incident response coordination</li><li style="margin-top:0in;margin-right:0in;margin-bottom:0in;font-size:12pt;font-family:'aptos' , sans-serif">Responsibility for decision to deploy field resources to replace inoperable equipment and determination of appropriate resources and prioritization</li><li style="margin-top:0in;margin-right:0in;margin-bottom:0in;font-size:12pt;font-family:'aptos' , sans-serif">Device service management and device configuration management—including developing implementation plans for deployment of programs or firmware to a high volume of devices</li><li style="margin-top:0in;margin-right:0in;margin-bottom:0in;font-size:12pt;font-family:'aptos' , sans-serif">Significant collaboration with telecom and IT operations resources to coordinate incident response—i.e. “is it the network, the system or the device?”</li><li style="margin-top:0in;margin-right:0in;margin-bottom:0in;font-size:12pt;font-family:'aptos' , sans-serif">Utilization of analytics and data computation tools in order to perform high volume service and event management—i.e. Spotfire, Tableau, Cognos, Excel, Informatica, etc.</li></ul> Job Duties/ Responsibilities<ul style="margin-top:0in;margin-bottom:0in"><li style="margin-top:0in;margin-right:0in;margin-bottom:0in;font-size:12pt;font-family:'aptos' , sans-serif">Support the resolution of incident and problem management between operations center (i.e. AMOC) and field services teams, monitor field service requests and give direction on troubleshooting-related work orders.</li><li style="margin-top:0in;margin-right:0in;margin-bottom:0in;font-size:12pt;font-family:'aptos' , sans-serif">Assist in the analysis of device communication routes and reliability; troubleshoot unreachable devices and issue device configuration files remotely.</li><li style="margin-top:0in;margin-right:0in;margin-bottom:0in;font-size:12pt;font-family:'aptos' , sans-serif">Monitor device management systems—i.e. AMI head-end system—for events and alarms, triage actionable activities.</li><li style="margin-top:0in;margin-right:0in;margin-bottom:0in;font-size:12pt;font-family:'aptos' , sans-serif">Conduct investigation of relevant device events and alarms, ensure that device-related incidents are resolved in a timely and consistent manner; provide technical support after-hours or on holidays if required.</li><li style="margin-top:0in;margin-right:0in;margin-bottom:0in;font-size:12pt;font-family:'aptos' , sans-serif">Capture incident and problem management learnings as knowledge management use cases for training and archival purposes.</li><li style="margin-top:0in;margin-right:0in;margin-bottom:0in;font-size:12pt;font-family:'aptos' , sans-serif">Adhere to standard Service Management (problem, incident, and knowledge management) processes.</li><li style="margin-top:0in;margin-right:0in;margin-bottom:0in;font-size:12pt;font-family:'aptos' , sans-serif">Develop and implement plans for changing device configuration across a large volume of devices—i.e. 1 million meters.  Manage risks, issues, and schedule during the execution of device change control activities.</li><li style="margin-top:0in;margin-right:0in;margin-bottom:0in;font-size:12pt;font-family:'aptos' , sans-serif">Leverage data analytics to develop and optimize reports and dashboards for executing newly created or modified procedures.</li><li style="margin-top:0in;margin-right:0in;margin-bottom:0in;font-size:12pt;font-family:'aptos' , sans-serif">Test new process, procedure and technology releases to ensure seamless business operations during the execution of initiatives that impact the steady-state—i.e. major projects, software releases, vendor product upgrades, etc.  Participate in change management planning and execution activities in support of these initiatives.</li><li style="margin-top:0in;margin-right:0in;margin-bottom:0in;font-size:12pt;font-family:'aptos' , sans-serif">Collaborate with peers in data integrity, network, IT and lab engineering roles to develop solutions and execution plans for complex issues—i.e. security threat diagnosis, network performance optimization, persistent problems with a device platform, etc.</li><li style="margin-top:0in;margin-right:0in;margin-bottom:0in;font-size:12pt;font-family:'aptos' , sans-serif">Track device events and alarms over pre-determined time frames to identify trends, conduct complex modeling, forecasting, and variance analysis to identify operational efficiencies.</li><li style="margin-top:0in;margin-right:0in;margin-bottom:0in;font-size:12pt;font-family:'aptos' , sans-serif">Develop relevant operational reports to demonstrate trends in device and network events and incidents and assist in the proactive identification and resolution of incidents, with the goal of maintaining reliable device—i.e. advanced meter—communication at all times.</li></ul> Minimum Requirements Minimum education required of the position<ul style="margin-top:0in;margin-bottom:0in"><li style="margin-top:0in;margin-right:0in;margin-bottom:0in;font-size:12pt;font-family:'aptos' , sans-serif">Bachelor's Degree in a technical or business related field required or equivalent work experience.</li><li><ul style="margin-top:0in;margin-bottom:0in"><li style="margin-top:0in;margin-right:0in;margin-bottom:0in;font-size:12pt;font-family:'aptos' , sans-serif">Desired: Master's Degree. Bachelor’s degree in business, database management, management information systems preferred.</li></ul></li></ul> Minimum experience required of the position<ul style="margin-top:0in;margin-bottom:0in"><li style="margin-top:0in;margin-right:0in;margin-bottom:0in;font-size:12pt;font-family:'aptos' , sans-serif">Advanced Grid Ops Analyst I - 0-2 years of professional experience</li><li style="margin-top:0in;margin-right:0in;margin-bottom:0in;font-size:12pt;font-family:'aptos' , sans-serif">Advanced Grid Ops Analyst II - 2-4 years of professional experience</li><li><ul style="margin-top:0in;margin-bottom:0in"><li style="margin-top:0in;margin-right:0in;margin-bottom:0in;font-size:12pt;font-family:'aptos' , sans-serif">Professional experience in a control/operations environment preferred—i.e. telecom, energy or utilities operations</li></ul></li></ul> Minimum knowledge, skills and abilities required of the position<ul style="margin-top:0in;margin-bottom:0in"><li style="margin-top:0in;margin-right:0in;margin-bottom:0in;font-size:12pt;font-family:'aptos' , sans-serif">Analytical skill set with advanced knowledge of Microsoft Office: Word, Excel, and PowerPoint.</li><li style="margin-top:0in;margin-right:0in;margin-bottom:0in;font-size:12pt;font-family:'aptos' , sans-serif">General knowledge of database-related concepts and internet-of-things (IoT) concepts.</li><li style="margin-top:0in;margin-right:0in;margin-bottom:0in;font-size:12pt;font-family:'aptos' , sans-serif">Competency performing data entry and system monitoring.</li><li style="margin-top:0in;margin-right:0in;margin-bottom:0in;font-size:12pt;font-family:'aptos' , sans-serif">Ability to trouble-shoot and solve problems by analyzing data from multiple sources and timelines.</li><li style="margin-top:0in;margin-right:0in;margin-bottom:0in;font-size:12pt;font-family:'aptos' , sans-serif">Ability to handle potentially sensitive customer and operational information and interact with data that impacts customer bills.</li><li style="margin-top:0in;margin-right:0in;margin-bottom:0in;font-size:12pt;font-family:'aptos' , sans-serif">Ability to develop reports and dashboards using enterprise analytics tools.</li><li style="margin-top:0in;margin-right:0in;margin-bottom:0in;font-size:12pt;font-family:'aptos' , sans-serif">Ability to develop new processes and procedures to optimize performance and adapt to changing business expectations.</li></ul> Any certificates, licenses, etc. required for the position<ul style="margin-top:0in;margin-bottom:0in"><li style="margin-top:0in;margin-right:0in;margin-bottom:0in;font-size:12pt;font-family:'aptos' , sans-serif">ITIL Certification Preferred</li></ul>  Primary Location: Louisiana-New Orleans Louisiana : New Orleans  Job Function: Corporate FLSA Status: Professional  Relocation Option: Union description/code: NON BARGAINING UNIT  Number of Openings: 1 Req ID: 122993 Travel Percentage:Up to 25%An Equal Opportunity Employer, Minority/Female/Disability/Vets. Please click here to view the EEO page, or see statements below.EEO Statement: The Entergy System of Companies provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a protected veteran in accordance with applicable federal, state and local laws. The Entergy System of Companies complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment including, but not limited to, recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.  The Entergy System of Companies expressly prohibits any form of unlawful employee harassment based on race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of the Entergy System of Company employees to perform their expected job duties is absolutely not tolerated.Accessibility: Entergy provides reasonable accommodations for online applicants. Requests for a reasonable accommodation may be made orally or in writing by an applicant, employee, or third party on his or her behalf. If you are an individual with a disability and you are in need of an accommodation for the recruiting process please click here and provide your name, contact number, the accommodation requested and the requisition number that you are requesting the accommodation for. Employee Services will contact you regarding your request.Additional Responsibilities: As a provider of essential services, Entergy expects its employees to be available to work additional hours, to work in alternate locations, and/or to perform additional duties in connection with storms, outages, emergencies, or other situations as deemed necessary by the company. Exempt employees may not be paid overtime associated with such duties.Know Your Rights: Workplace Discrimination is IllegalThe non-confidential portions of the affirmative action program for individuals with disabilities and protected veterans shall be available for inspection upon request by any employee or applicant for employment.  Please contact HRCompliance@entergy.com to schedule a time to review the affirmative action plan during regular office hours.WORKING CONDITIONS: As a provider of essential services, Entergy expects its employees to be available to work additional hours, to work in alternate locations, and/or to perform additional duties in connection with storms, outages, emergencies, or other situations as deemed necessary by the company. Exempt employees may not be paid overtime associated with such duties.Please note: Authorization to work in the United States is a precondition to employment in this position. Entergy will not sponsor candidates for work visas for this position.

Knowledge Management Jobs in Algiers, LA

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Knowledge Management Jobs in Algiers, LA

Strategic Process Lead, Procurement- Knowledge & Process Excellence (New Orleans, Louisiana, United States) Entergy

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