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Partnering closely with HR Business Partners and key stakeholders, the Assistant Director brings fresh perspectives to complex talent challenges, influences across functions and leadership levels, and translates people data and business insights into experience designs that reduce critical talent risk, strengthen organizational resilience, and create the conditions for both individual fulfillment and enterprise growth. Analytical Thinking: Organizes and compares various aspects of a situation to comprehend and identify key or underlying complex issues through the use of quantitative data and analysis; leverages strong business acumen, problem solving, and interpersonal skills to think critically about situations from multiple perspectives and consistently seeks ways to improve processes.

About the Job: The Assistant Director, Talent Management Experience Design for Career & Talent Planning owns the end-to-end design, execution, and continuous improvement of enterprise processes and experiences that empower employees to invest in their growth and strengthen the talent pipeline required to sustain and accelerate business performance.This role is committed to the employee-facing experience, designing and curating an ecosystem that empowers individuals to explore career possibilities, set meaningful development goals, and track progress against a personalized growth plan that is integrated into the flow of work. The role also ensures these processes and experiences are effective, scalable, and aligned with business priorities, talent strategy, skills development, and the organization’s culture and behaviors.By leveraging talent data, skills insights, fit-for-purpose technology, and AI-enabled tools, this role ensures career and development experiences do not live in isolation by connecting them to talent review and calibration processes and agile succession approaches. In doing so, it makes individual growth aspirations visible to the organization, continuously informs leadership pipelines with real-time development data, and enables talent readiness to be assessed and acted upon with consistency and rigor.Partnering closely with HR Business Partners and key stakeholders, the Assistant Director brings fresh perspectives to complex talent challenges, influences across functions and leadership levels, and translates people data and business insights into experience designs that reduce critical talent risk, strengthen organizational resilience, and create the conditions for both individual fulfillment and enterprise growth.What You'll Do: Enterprise Talent Process Ownership<ul><li>Own the end-to-end design of the enterprise career, talent review & succession philosophy and processes, including: career planning, development planning, continuous career & development conversations, talent review & calibration, succession planning, and skill development.<ul><li>Own the enabling technology experience and requirements for these processes (e.g., Development Plans, Talent Card, Talent Marketplace, Gigs, Career Hub, career navigation tools, etc.).</li></ul></li><li>Ensure talent processes are practical, leader and employee-friendly, and aligned with enterprise talent philosophy, business needs, and culture.</li><li>Accountable for supporting delivery of these talent processes through developing clear guidance, materials, draft communications, and readiness support for HR Business Partners, leaders, and employees.</li><li>Providing day-to-day support and management of processes, including escalated technical inquiries, issue coordination, and follow-through with HR stakeholders.</li><li>Utilize talent analytics and relevant success metrics to assess the effectiveness of cycles, monitor adoption, gather insights for continuous improvement, and track progress and outcomes.</li></ul>Continuous Improvement<ul><li>Lead retrospectives and synthesize quantitative and qualitative feedback to identify opportunities to simplify and strengthen these talent processes.</li><li>Translate insights into clear recommendations and design enhancements that improve clarity, consistency, impact, and the employee, leader, and HR experience.</li></ul>Stakeholder Partnership & Enablement<ul><li>Serve as a primary point of contact for HR on enterprise talent management processes. Strengthens knowledge management for HR Services and HR business partners.</li><li>Provide consultation, guidance, and problem-solving support related to process execution, interpretation, and application.</li><li>Develop and deliver enablement materials (e.g., toolkits, job aids, FAQs, talk tracks, training, etc.) to support consistent enterprise adoption.</li><li>Creates automated and scalable self-service support through AI tools to quickly surface accurate guidance for employees, leaders and HR, reducing the day-to-day support requests.</li><li>Partners with the HR Advisory team to brainstorm and enable Career Center consultations related to career development and talent review & succession, including career planning and development action guidance.</li><li>Partners with HR Technology and Talent analytics to modernize and scale our talent management practices through fit-for-purpose tools, digital workflows, enhancements, and data-informed capabilities. </li></ul>What Experience You'll Bring: Education<ul><li>Bachelor’s degree in Human Resources, Business Administration, Organizational Development, or a related field required</li><li>Graduate degree strongly preferred</li></ul>Experience<ul><li>6–8 years of experience in talent management, organizational effectiveness, or related HR disciplines with a focus on high-impact, enterprise talent processes</li><li>Demonstrated experience leading enterprise-wide talent management processes (e.g., career development, talent reviews, succession planning, and skills)</li><li>Experience partnering with HR Business Partners</li><li>Experience leveraging Workday as a process owner to drive mature, scalable talent management processes and insights.</li></ul>Skills & Capabilities <ul><li>User-Centered Design Process: Designs products, services, and experiences that are tailored to the needs, preferences, and behaviors of the end-user.</li><li>Customer Centricity: Applies a customer first mindset to design and continuously improve solutions, systems, processes, and services that support enterprise strategy, impact critical business outcomes, and drive organizational success.</li><li>Stakeholder Relationship: Organizes, influences, monitors, and improves relationships with key stakeholders; systematically identifies stakeholders and analyzes their needs and expectations to support in planning and decision making while implementing various tasks to engage with them.</li><li>Cross Functional Partnering & Planning: Facilitates collaboration, communication, coordination, and planning with individuals and teams from different functions within the organization, and who have different areas of expertise, to achieve common goals.</li><li>Consulting: Connects with stakeholders to understand and gain specific information to help resolve customer problems in a given domain. Communicates effectively intent to customers, solicits customer requirements, utilizes domain knowledge and collaborates with the right stakeholders.</li><li>Executive Presence: Builds and maintains an authentic personal brand, inspiring and motivating people to pursue a desired outcome by sharing a clear vision and demonstrating confidence, professionalism, self-awareness and trust with business stakeholders.</li><li>Business Influence: Collaborates, communicates and influences direct reports, stakeholders, and other business functions based on understanding of the marketplace, organizational needs, and the client as a people manager.</li><li>Change Management: Acts as an advocate for change as well as identifying gaps/issues that should be addressed to deliver optimal client/field experiences. Leads change management, when driving technology or process improvements, applying relevant change acceleration, risk mitigation, and stakeholder management methodologies and best practices. Analyzes business trends and current state to develop a case for change that aligns with business strategy. Implements plans and strategies to manage organizational and behavioral changes by aligning leaders and engaging impacted stakeholders.</li><li>Adaptive Communication: Formulates strategies to be used to convey complex information about services, products, systems, or processes to targeted audiences; communicates and liaises between technical and non-technical audiences.</li><li>Learning Agility & Critical Thinking: Pursues learning and obtains knowledge continuously in relevant fields, methods, or technologies in current and future practices; continuously utilizes critical thinking to identify opportunities, execute solutions, and measure impact to constantly improve existing practices and processes based on feedback, lessons learned, and market trends.</li><li>Strategic Thinking: Uses critical thinking and knowledge of business demand to plan, design, prioritize and execute high impact initiatives and programs.</li><li>Analytical Thinking: Organizes and compares various aspects of a situation to comprehend and identify key or underlying complex issues through the use of quantitative data and analysis; leverages strong business acumen, problem solving, and interpersonal skills to think critically about situations from multiple perspectives and consistently seeks ways to improve processes.</li></ul>#LI-Remote, #LI-HybridCompensation Range:Pay Range - Start:$108,160.00Pay Range - End:$162,240.00Geographic Specific Pay Structure:Structure 110:$118,960.00 USD - $178,440.00 USD<h3></h3>Structure 115:<h3></h3>$124,400.00 USD - $186,600.00 USDWe believe in fairness and transparency. It’s why we share the salary range for most of our roles. However, final salaries are based on a number of factors, including the skills and experience of the candidate; the current market; location of the candidate; and other factors uncovered in the hiring process. The standard pay structure is listed but if you’re living in California, New York City or other eligible location, geographic specific pay structures, compensation and benefits could be applicable, click <a href="http://careers.northwesternmutual.com/pay-transparency/" rel="noopener noreferrer nofollow" target="_blank">here</a> to learn more.Grow your career with a best-in-class company that puts our clients' interests at the center of all we do. Get started now!Northwestern Mutual is an <a href="https://www.northwesternmutual.com/equal-employment-opportunity-policy/" rel="noopener noreferrer nofollow" target="_blank">equal opportunity employer</a> who welcomes and encourages diversity in the workforce. We are committed to creating and maintaining an environment in which each employee can contribute creative ideas, seek challenges, assume leadership and continue to focus on meeting and exceeding business and personal objectives.<h3>FIND YOUR FUTURE</h3>We’re excited about the potential people bring to Northwestern Mutual. You can grow your career here while enjoying first-class perks, benefits, and our commitment to a culture of belonging.<ul><li><a href="https://careers.northwesternmutual.com/life-at-nm/flexibility-balance/" rel="nofollow noopener noreferrer" target="_blank">Flexible work schedules</a></li><li>Concierge service</li><li><a href="https://careers.northwesternmutual.com/life-at-nm/benefits/" rel="nofollow noopener noreferrer" target="_blank">Comprehensive benefits</a></li><li>Employee resource groups</li></ul>--s-p-m1--Powered by SonicJobs (an advertiser on Monster). By applying, you consent to share your data with SonicJobs and the employer. Monster or SonicJobs does not store or use your application data beyond facilitating the application. See Northwestern Mutual Privacy Policy at https://www.northwesternmutual.com/online-privacy-statement/ and SonicJobs Privacy Policy at https://www.sonicjobs.com/us/privacy-policy and Terms of Use at https://www.sonicjobs.com/us/terms-conditions

<h1>Who We Are</h1>
 What we believe. 
 We believe relationships are built on trust. That our lives and our work matter. And that doing what’s right is good for everyone — our clients, our employees, our financial representatives and our communities. 
 These beliefs launched our company nearly 160 years ago. Today, they’re just a few of the reasons why people choose to build careers at Northwestern Mutual.
 
 
 We’re known for our financial strength. 
 That means we’ll be here for the millions of people who are counting on us—our clients, our employees, our financial representatives and our communities. 
 
 We care.
 We make a positive difference in our communities. Nationally, thousands have benefited from our support of research and programs to fight childhood cancer. Each year, our Foundation, employees and financial representatives donate time, talent and financial support to causes they’re passionate about. 
 

<h1>Why Work Here</h1>
 We’re strong and growing. 
 In a company with such a long and storied history, this may be the most exciting and important time to be a part of Northwestern Mutual. We’re strong, innovative and growing. And we want you to grow with us.
 
 
 We invest in our people. 
 We provide opportunities for employees to grow themselves, their careers, and, in turn, our business. Movement around the company is encouraged and we help our people build meaningful, long-term careers.
 
 Be part of building our future.
 We’re expanding our campus in downtown Milwaukee overlooking Lake Michigan. The Northwestern Mutual Tower and Commons will include a state-of-the-art employee Learning Institute, and will feature a natural light-filled, 21st century work environment. This signature development reinforces our commitment to job growth, attracting top talent and drawing new business to Milwaukee. 
 
 Enjoy Milwaukee. 
 Located on beautiful Lake Michigan, Milwaukee offers a perfect balance of big city and small town living. Home to Summerfest, the world’s largest music festival, Milwaukee has a thriving music scene, a celebrated annual film festival and vibrant performing arts community. Professional sports teams include the Milwaukee Brewers, Milwaukee Bucks and other major teams. And outdoor family fun is easy here. An extensive urban bike path network links our lakefront parks, beaches and other recreational hotspots. 
 
 <h1>Our Culture</h1>
 We are always evolving. 
 At Northwestern Mutual, our employees, and our business, are always evolving. We are agile and continuously learning and improving. We have a work environment that empowers problem solving and encourages innovation—you will make an impact here.
 
 
 We do what’s right. 
 Our “do-what’s-right” value is pervasive. We ask ourselves: “Is this in the best interest of our clients? Our employees? Our financial representatives?” Acting on this value improves our clients’ experience, and makes Northwestern Mutual a better place to work. 
 
 We recognize and develop possibilities in our people.
 Onsite training and leadership development programs help employees succeed and grow. We also sponsor learning opportunities outside the company to help employees stay current in their fields, network with peers and gain external perspective. 
 
 Diversity makes us better. 
 We believe diversity and inclusion cultivate creativity, innovation and a better experience for our clients. That’s why we recruit and grow people who bring unique perspectives, ideas, beliefs and cultural backgrounds.

Northwestern Mutual

Assistant Director, Talent Management Experience Design

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Career Counseling

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Consulting

Continuous Improvement

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Data Analysis

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Ecosystems

Employee Orientation

Establish Priorities

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Interpersonal Skills

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Market Trend Analysis

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Philosophy

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Client is seeking an experienced Documentation Specialist to develop, maintain, and enhance technical and operational documentation supporting enterprise applications, IT systems, business processes, and end-user support initiatives across City departments. The ideal candidate will possess strong technical writing skills, excellent communication abilities, and experience working closely with business users, developers, systems analysts, project managers, and technical support teams.

<div>Position: Documentation Specialist Location: Milwaukee, Wisconsin Work Model: Onsite / Hybrid Contract Duration: Initial 3 Years Renewal Options: Two (2) Additional 1-Year Extensions Maximum Contract Term: 5 Years Client is seeking an experienced Documentation Specialist to develop, maintain, and enhance technical and operational documentation supporting enterprise applications, IT systems, business processes, and end-user support initiatives across City departments. The selected consultant will be responsible for translating complex business and technical requirements into clear, concise, and user-friendly documentation. This role will support software development projects, system implementations, operational procedures, training initiatives, and end-user adoption efforts by creating and maintaining technical manuals, user guides, online help systems, knowledge base articles, standard operating procedures, and system documentation. The ideal candidate will possess strong technical writing skills, excellent communication abilities, and experience working closely with business users, developers, systems analysts, project managers, and technical support teams. Experience • 3+ years of experience as a Documentation Specialist, Technical Writer, or related role. • Experience developing technical documentation for software applications and IT systems. • Experience translating business and technical specifications into user-friendly documentation. • Experience creating user guides, training manuals, and online help documentation. • Experience documenting system architecture, workflows, and operational procedures. • Experience supporting software development and system implementation projects. • Experience maintaining documentation repositories and knowledge bases. • Experience interviewing subject matter experts and gathering documentation requirements. • Experience managing document version control and updates. • Experience supporting enterprise technology environments. Skills • Excellent technical writing and editing skills. • Strong verbal and written communication abilities. • Ability to translate complex technical concepts into clear business language. • Strong attention to detail and documentation accuracy. • Excellent organizational and project coordination skills. • Ability to manage multiple documentation projects simultaneously. • Strong research and information-gathering abilities. • Ability to work collaboratively with technical and non-technical stakeholders. • Experience developing process flows, diagrams, and visual documentation. Preferred Qualifications • Government or Public Sector experience. • Experience supporting enterprise application development projects. • Experience documenting Software Development Lifecycle (SDLC) processes. • Experience developing training materials and user adoption documentation. • Experience with content management and knowledge management systems. • Experience with technical diagramming and process mapping tools. • Experience supporting software implementations, upgrades, and migrations. • Experience working in Agile and Waterfall environments. </div>

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Assistant Director, Talent Management Experience Design Northwestern Mutual

Documentation Specialist Veracity Software Inc

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