preferred + At least two to three years of successful relevant experience with third-party claims or litigation, experience with professional liability litigation a plus + Experience handling general liability bodily injury, allied health or medical malpractice matters preferred + Self-starter, resourceful and independent + Ability to work in a fast-paced environment and ability to prioritize work + Outside the box thinking to negotiate creative resolutions + Strong computer proficiency in utilizing software programs, knowledge of ECOS claim system a plus + Strong communication skills, oral, written, collaboration and negotiation + Excellent time management and organizational skills + Superior customer service skills + Adept at managing conflict as an opportunity to listen and share information while negotiating a win/win outcome that supports The Hartford's and the insured's best interests + State adjusting licenses will be required; a plus if already obtained + Proficiency in using Microsoft Word and Excel + Operate under the mindset of The Hartford's Behaviors: be courageous, break through, and better the experience This role can have a Hybrid or Remote work arrangement.? Plan and organize, establish priorities, anticipate issues, determine realistic completion dates, know and communicate the status of assignments, appropriately manage vendors + Demonstrate increasing ability and continued development with respect to appropriately interpreting and applying financial lines insurance coverage concepts, including how to trigger other insurance when indicated + Demonstrate development regarding technical and jurisdictional expertise + Maintain current knowledge of claim loss cost management initiatives, and utilize them appropriately and in a manner consistent with company practices and procedures + Identify and properly utilize mitigation, subrogation, and other recovery opportunities **Customer Service** + Maintain dedication to meeting or exceeding expectations and requirements of internal and external customers + Obtain first-hand customer information; use it for improvements in products and services + Establish and maintain effective relationships with customers, gaining their trust and respect.