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This highly visible leadership role drives top-line revenue through the acquisition, retention, and growth of key corporate accounts, luxury travel agencies, consortia partnerships, entertainment and sports travel, and high-net-worth leisure clientele. The Director of Business & Leisure Travel is responsible for leading the strategic development, sales, and revenue generation efforts across both transient corporate and luxury leisure travel segments for a premier luxury hotel in Chicago.

Position Overview: The Director of Business & Leisure Travel is responsible for leading the strategic development, sales, and revenue generation efforts across both transient corporate and luxury leisure travel segments for a premier luxury hotel in Chicago. This highly visible leadership role drives top-line revenue through the acquisition, retention, and growth of key corporate accounts, luxury travel agencies, consortia partnerships, entertainment and sports travel, and high-net-worth leisure clientele. The ideal candidate is a dynamic sales professional with extensive experience in luxury hospitality, a strong network within both corporate and leisure travel sectors, and a proven track record of exceeding revenue goals. This individual will serve as a brand ambassador, cultivating strategic relationships that enhance the hotel's market position and deliver exceptional guest experiences. JOB REQUIREMENTS Business Travel Sales Strategy <ul><li>Develop and execute annual sales plans to drive transient corporate revenue and market share. </li><li>Identify, solicit, negotiate, and manage local, regional, and national corporate accounts. </li><li>Maintain relationships with travel managers, procurement professionals, executive assistants, and corporate travel agencies. </li><li>Analyze market trends, competitive intelligence, and production data to identify opportunities for growth. </li><li>Collaborate with Revenue Management to optimize negotiated corporate rates and account strategies. </li><li>Target key industries including finance, consulting, technology, healthcare, law, and professional services. </li></ul>Luxury Leisure Travel Sales Strategy<ul><li>Develop and implement strategic initiatives to increase leisure travel revenue and luxury market penetration. </li><li>Manage relationships with luxury travel advisors, preferred partner agencies, tour operators, destination management companies, and consortia partners. </li><li>Drive business through luxury travel networks and high-end leisure channels. </li><li>Identify opportunities within domestic and international luxury travel markets. </li><li>Promote exclusive experiences, packages, and seasonal offerings designed for affluent travelers. </li></ul>Revenue Growth & Account Management<ul><li>Achieve and exceed annual room revenue, ADR, and market share goals. </li><li>Develop comprehensive account plans for key business and leisure travel partners. </li><li>Monitor account production and proactively implement strategies to increase share of wallet. </li><li>Conduct regular sales calls, client presentations, site inspections, and networking events. </li><li>Prepare monthly forecasts, pipeline reports, and business reviews for executive leadership. </li></ul>Relationship Building & Market Representation<ul><li>Serve as a primary representative of the hotel within the corporate and luxury travel communities. </li><li>Attend industry trade shows, conferences, sales missions, client events, and networking functions. </li><li>Host familiarization trips, travel advisor visits, and key account events. </li><li>Foster strong partnerships with local business organizations, tourism partners, cultural institutions, and major event stakeholders. </li></ul>Cross-Functional Collaboration<ul><li>Partner closely with Revenue Management, Marketing, Reservations, Front Office, and Guest Experience teams to ensure seamless execution of business. </li><li>Work collaboratively with the catering and group sales teams to identify cross-selling opportunities. </li><li>Provide market insights and strategic recommendations to senior leadership. </li><li>Support annual budgeting, forecasting, and business planning processes. </li></ul>Leadership & Brand Stewardship<ul><li>Uphold and promote the highest standards of luxury hospitality and guest service. </li><li>Act as a trusted advisor to leadership on travel market trends and emerging opportunities. </li><li>Mentor junior sales professionals and contribute to a high-performance sales culture. </li><li>Ensure all sales initiatives align with the hotel's luxury positioning and brand standards. </li></ul>QUALIFICATION REQUIREMENTS <ul><li>Minimum 7 years of progressive hospitality sales experience, including luxury hotel experience </li><li>Bachelor's degree in Hospitality Management, Business Administration, Marketing, or related field </li><li>Extensive experience partnering with high-end and luxury travel agencies to drive leisure revenue </li><li>Extensive experience with partnering with business/corporate travel managers </li><li>Strong understanding of Opera/OperaCloud and Delphi </li><li>Lanyon, Agency360, Hoteligence, and Demand360 knowledge </li><li>Strong guest relations and client service expertise </li><li>Strong analytical skills, with experience in data-driven decision-making and KPI tracking. </li><li>Words Per Minute typing at 60 </li><li>Ability to manage multiple projects simultaneously in a fast-paced environment. </li><li>Leadership and team-building abilities </li><li>Always maintain a professional image in appearance/attire and conduct when dealing with travel managers/agents and hotel employees. </li><li>Basic mathematical skills to complete reports and working knowledge of financial statements and forecasting techniques. </li><li>Strong computer skills including Excel, PowerPoint, Word. </li><li>Ability to work under pressure and deal with stressful situations during busy periods. </li><li>Interpersonal skills to provide overall guest satisfaction. </li><li>Proven success managing both corporate transient and luxury leisure travel segments. </li><li>Demonstrated ability to negotiate and close high-value agreements. </li><li>Excellent communication, presentation, and relationship-building skills. </li><li>Strong analytical and financial acumen. </li></ul>OTHER: Due to the industry that we are in, a need will occur for each associate to provide "Lateral Service". Our goal is to ensure that we are maximizing customer satisfaction and as a result there will be times when our associates in the Operations will call upon us for support in order to ensure customer satisfaction occurs. When we are fortunate enough for this to occur, each associate will positively respond unless there is a chance that an opportunity resulting in dissatisfying a guest could occur. If this is the case the leader is to be notified and the level of support that is being requested will be obtained. ORGANIZATIONAL RELATIONSHIPS Directly reporting to this position (titles): Director of Sales & Marketing. EDUCATION <ul><li>Bachelor's degree in Hospitality Management, Business Administration, Marketing, or related field preferred </li></ul>EXPERIENCE <ul><li>Minimum 7 years of progressive hospitality sales experience, including luxury hotel experience </li></ul> GROOMING All associates must maintain a neat, clean and well-groomed appearance (specific standards available). PHYSICAL REQUIREMENTS: Frequency Key: Never - 0 hours; Rare - up to 1 hour; Occasional - 1-3 hours; Frequent - 3-6 Hours; Constant - 6-8 hours Physical ActivityFrequency Sitting Constant Walking, climbing stairs Frequent Crouching/Bending/Stooping Occasional Reaching Occasional Pushing/Pulling Occasional Near Vision Frequent Far Vision Occasional Hearing Constant Talking Constant Lifting/Carrying (15 lbs.) Occasional Travel Rare BENEFITS: At Trump International Hotel and Tower Chicago, we offer a range of employment benefits for this Full-Time position, subject to any applicable eligibility, enrollment and/or benefit plan requirements. An overview of the benefits offered can be found on the Hotel's Career Center webpage here: Click Here. E-VERIFY: Trump International Hotel and Tower Chicago participates in the federal E-Verify program, an electronic system that verifies employment authorization in the United States by comparing information from an employee's Form I-9, Employment Eligibility Verification, with government databases. The company uses E-Verify only after an employee has accepted a job offer and completed the Form I-9. The company does not use E-Verify to pre-screen job applicants or candidates who have not received a job offer from the company. Equal Opportunity Employer We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status, or any other characteristic protected by law.

Trump International Hotel and Tower Chicago

Director of Business Leisure Travel

Administrative Management

Alliance/Partner Management

Analysis Skills

Brand Positioning

Budgeting

Business Administration

Business Plan

Business Processes

Business Strategy

Candidate Screening

Catering Services

Communication Skills

Compensation and Benefits

Competitive Analysis/Strategy

Computer Skills

Conferences

Cross-Functional

Cross-Selling

Customer Satisfaction

Customer Support/Service

Delphi

Develop and Maintain Customers

Exceeded Sales Goal

Executive Assistant Skills 

Finance

Financial Planning

Financial Statements

Forecasting

Healthcare

High Net Worth

Interpersonal Skills

Leadership

Legal

Market Share

Market Trend Analysis

Marketing

Marketing Strategy

Mathematics

Mentoring

Microsoft Excel

Microsoft PowerPoint

Microsoft Word

Multitasking

Negotiation Skills

Networking Events

Performance Metrics

Procurement Management

Production Control

Professional Services

Project/Program Management

Relationship Management

Revenue Growth

Revenue Management

Revenue/Sales Reporting

Sales

Sales Management

Sales Presentation

Sales Prospecting

Sales Strategy

Seasonal Design

Sports

Stewardship

Strategic Planning

Team Lead/Manager

Trade Shows

Travel Industry

Trend Analysis

Typing

Willing to Travel

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We are hiring Remote Travel Agents to help clients plan vacations, from luxury cruises to custom getaways. This role is ideal for individuals seeking flexibility and the ability to work from home.

Position Summary Turn your passion for travel into a flexible and rewarding opportunity! We are hiring Remote Travel Agents to help clients plan vacations, from luxury cruises to custom getaways. This role is ideal for individuals seeking flexibility and the ability to work from home.Responsibilities<ul><li> Assist clients with travel planning and bookings </li><li> Suggest travel options tailored to individual needs </li><li> Keep up with industry trends and promotions </li><li> Communicate effectively with clients </li><li> Process bookings and maintain accurate records </li><li> Provide exceptional service before and after travel </li></ul>Qualifications<ul><li> Strong communication and people skills </li><li> Comfortable using technology </li><li> Self-driven and organized </li><li> Willingness to learn and grow </li><li> Passion for travel is beneficial </li><li> Training provided </li></ul>What You’ll Gain<ul><li> Flexible schedule </li><li> Remote work freedom </li><li> Access to exclusive travel perks </li><li> Ongoing support and training </li><li> Income and growth potential </li></ul>Location: Remote (U.S. preferred)

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Director of Business Leisure Travel Trump International Hotel and Tower Chicago

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