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Facilitate activities including but not limited to guided hikes to the Point Vicente Lighthouse & Alta Vicente trails, lawn games, Wayfinding, Kids Club programs, etc. Accurately charge activities and services to guest profiles through the resort’s database, ensuring proper billing and record keeping.

HOUR

Overview:
  The Resort Activities leader will be responsible for arranging, executing, and supervising all indoor and outdoor guests’ activity games and functions, while providing privacy and safety. This includes Resort Activities, Group Events, and Kid’s Club.

Responsibilities:
<ul><li>Maintain complete knowledge of all recreation offerings and be able to clearly articulate to guests.</li><li>Facilitate activities including but not limited to guided hikes to the Point Vicente Lighthouse & Alta Vicente trails, lawn games, Wayfinding, Kids Club programs, etc.</li><li>Knowledgeable about local history, Terranea history, sustainability efforts of the resort, ecology and flora and fauna. </li><li>Complete reservations, notify vendors, and check in with guests accordingly.</li><li>Maintain complete knowledge of and comply with all departmental policies, procedures, and standards.</li><li>Maintain complete knowledge of the correct maintenance and use of equipment. Use equipment only as intended.</li><li>Anticipate guests’ needs, respond promptly and acknowledge all guests, however busy and whatever time of day.</li><li>Maintain positive guest relations at all times.</li><li>Be familiar with all hotel services/features and local attractions/activities to respond to guest inquiries accurately.</li><li>Resolve guest complaints, ensuring guest satisfaction.</li><li>Monitor and maintain cleanliness, sanitation, and organization of assigned work areas.</li><li>Set-up and close activity areas.</li><li>Work with Guest Services to ensure accurate reservations and booking process.</li><li>Maintain positive vendor relationships.</li><li>Execute group teambuilding and activities events.</li><li>Be an ambassador of all recreation programming.</li><li>Accurately charge activities and services to guest profiles through the resort’s database, ensuring proper billing and record keeping.</li><li>Set up, manage, and break down tables, games, and event materials for corporate functions, group retreats, and team building activities.</li><li>Professionally strike corporate and leisure large scale events in a timely manner</li><li>Provide on-site support during corporate retreats, conferences, and VIP experiences.</li><li>Maintain inventory of activity supplies and proactively communicate reordering needs to leadership.</li><li>Track guest attendance and activity participation to support program reporting and future planning.</li><li>Assist in the creation, innovation and testing of new activities based on guest interests, trends, or seasonal opportunities.</li><li>Coordinate with Housekeeping, Maintenance, Food & Beverage, and Front Desk to ensure smooth delivery of recreation services.</li><li>Support resort wide initiatives and packages such as holiday décor setup, special events, and staff celebrations when needed.</li></ul>Additional Duties & Responsibilities:<ul><li>Flexibility with other aspects of the Resort Activities team upon request of supervisors.</li><li>Flexibility with other services not pertaining to guest services but dealing with the hotel.</li></ul>

Qualifications:
 <ul><li>Fluency in English both verbal and non-verbal.</li><li>Provide legible communication.</li><li>Ability to:<ul><li>Perform job functions with attention to detail, speed and accuracy.</li><li>Communicate clearly, concisely, and effectively both orally and in writing.</li><li>Prioritize, organize, and exercise problem-solving skills.</li><li>Follow directions thoroughly.</li><li>Understand guest’s service needs.</li><li>Work cohesively with co-workers as part of a team.</li><li>Work with minimal supervision.</li><li>Maintain confidentiality of guest information and pertinent hotel data.</li><li>Lift and move up to 50 lbs.</li></ul></li></ul>Experience, Education, & Licensure:<ul><li>Possession of a high school diploma/GED.</li><li>2 years recreation, hospitality or special event experience.</li><li>Degree in recreation, hospitality, tourism or natural science preferred </li><li>Current First Aid & CPR certification.</li><li>Fluency in a second language, preferably Spanish.</li><li>Able to input and access information in the property management system/computers.</li><li>Previous guest relations training.</li></ul>CompensationBase Pay Start Rate $21.96/Hr

Terranea Resorts

Resort Activities Leader - Recreation (Part Time)

Billing Records

CPR Certification

Communication Skills

Conferences

Detail Oriented

Ecology

English Language

Equipment Maintenance/Repair

Establish Priorities

Event Management

First Aid

Food and Beverage Industry

Hospitality and Tourism

Housekeeping/Cleaning

Inventory Management

Leadership

Lift/Move 50 Pounds

Natural Science

On Site Support

Problem Solving Skills

Property Management

Record Keeping

Recreation

Resolve Customer Issues

Sanitation

Service Delivery

Spanish Language

Sustainability

Team Building

Testing

Time Management

Vendor/Supplier Relations

[AW]-iCims

Your role is to ensure a seamless, stress-free experience by assisting with travel arrangements, answering questions, managing updates, and resolving any challenges with professionalism and care. As a Remote Travel Specialist, you will be an essential part of our team, guiding clients through every stage of their journey—from the moment they plan their trip to their safe return home.

Job Description:As a Remote Travel Specialist, you will be an essential part of our team, guiding clients through every stage of their journey—from the moment they plan their trip to their safe return home. Your role is to ensure a seamless, stress-free experience by assisting with travel arrangements, answering questions, managing updates, and resolving any challenges with professionalism and care.At Skyrocket Travel Agency USA, based in Prescott, Washington, we pride ourselves on delivering personalized, high-quality service to travelers across the country.Key Responsibilities Respond to client inquiries across various channels (email, phone, messaging) in a timely and professional manner. Support clients with booking modifications, cancellations, and special travel requests. Provide accurate and up-to-date information regarding destinations, travel documentation, and agency processes. Follow up with clients to confirm travel plans and gather feedback post-trip. Address concerns with empathy and efficiency, ensuring client satisfaction. Benefits Remote flexibility – work from anywhere, with hours that fit your lifestyle. Exclusive travel perks and access to industry-only discounts. Professional growth – ongoing training and support from a dedicated team. Be part of a passionate community focused on building dreams and memories through travel.What We’re Looking For Excellent communication skills—both written and verbal. A background in customer service, ideally within travel, tourism, or hospitality. High attention to detail, strong organizational habits, and a proactive mindset. Tech-savvy and able to learn new systems and booking tools quickly. A genuine enthusiasm for travel and helping others create memorable experiences.Candidates Must be a Resident of the following countries:United States, Antigua and Barbuda, Argentina, Aruba, Australia, Bahamas, Barbados, Belize, Bermuda, Bolivia, Brazil, Cayman Islands, Chile, Colombia, Costa Rica, Dominican Republic, Ecuador, El Salvador, France, Germany, Grenada, Guatemala, Honduras, Ireland, Israel, Italy, Jamaica, Mexico, Netherlands, New Zealand, Nicaragua, Panama, Peru, Portugal, Saint Kitts and Nevis, Saint Lucia, Spain, Sweden, Trinidad and Tobago, United Kingdom, UruguayYou can Find us at:<a href="https://www.facebook.com/SkyrocketRoamingTravel/" rel="nofollow">Facebook</a> <a href="http://www.linkedin.com/in/skyroketroaming-9887433b6" rel="nofollow">LinkedIn</a>

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Resort Activities Leader - Recreation (Part Time) Terranea Resorts

Customer Service Agent/Travel Advisor - Remote Skyrocket Travel

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