Must maintain a working knowledge of all policies and procedures pertaining to the position Assists residents with activities of daily living Reports incidents involving residents to include care concerns or issues, to appropriate individuals (ex: HCC, RN/LPN, or ED) and completes appropriate documentation Perform housekeeping duties, such as making resident beds, cleaning resident apartments, common areas, dining room, etc. The CNA/Direct Care Giver provides quality care and assistance with activities of daily living to residents of the community.