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The Mortgage Processor/Closer’s primary duties consist of interacting with applicants, attorneys and underwriters to process loan documentation, including: disclosures and commitment letters, calculating debt position and loan to value, preparing loan closing documents and performing post-closing review in accordance with FNMA/FHLMC guidelines. Ability to read, analyze, and interpret financial reports, procedures, legal documents and external regulations; Intermediate math skills (adding, subtracting, multiplying, dividing, percentages, proportions, fractions, interest) are required.

Think of us as a 100-year-old startup. As one of the oldest and most highly capitalized credit unions in the U.S., Liberty Bay Credit Union is arguably the best-kept secret in the financial space. We combine a century of New England stability with a fresh, high-energy purpose: to fuel the earning potential and personal ambitions of our hardworking members. We believe that advocacy, expertise, and honest guidance should be accessible to everyone. Based in Braintree, we are a member-owned, non-profit cooperative dedicated to providing world-class financial services to individuals and business members.Our mortgage lending department is responsible for originating, processing, underwriting, and servicing mortgage loans. The Mortgage Processor/Closer’s primary duties consist of interacting with applicants, attorneys and underwriters to process loan documentation, including: disclosures and commitment letters, calculating debt position and loan to value, preparing loan closing documents and performing post-closing review in accordance with FNMA/FHLMC guidelines. Responsibilities<ul><li>Process loans from origination to close in compliance with established regulations and guidelines.</li><li>Assist members with the loan application process and promote the Credit Union’s products.  </li><li>Provide administrative assistance to the loan originator and staff</li><li>Calculate closing costs, including mortgage insurance and escrow accounts, and provide a loan estimate for closing costs to the member.  Interact with attorneys on loan closings by providing necessary information, coordinate disbursements, make arrangements for loan closings, and verify all documentation.</li><li>Order and verify credit report, flood, real estate appraisal and title work to ensure proper guidelines are followed.</li><li>Ensure all loan notifications, commitment letters, disclosures and re-disclosures are complete, accurate and distributed to applicants as required. Ensure all conditions are met prior to closing.</li><li>Maintains a closing and funding schedule to ensure all transactions are properly disbursed in accordance with established timeframes.</li><li>Maintains up-to-date knowledge of all applicable LBCU, Secondary Market, State and federal laws, regulations, policies, procedures and guidelines.</li><li>Have a sense of urgency and professionalism in all aspects of the position.</li></ul>Requirements<ul><li>A minimum of  3-years experience in a mortgage processing and/or servicing environment (or equivalent) </li></ul><ul><li>An Associate’s Degree in Business Administration, Accounting, (or equivalent education/experience)</li><li>Proficiency with computer software applications is required</li><li>Professional, well-developed interpersonal and communication skills are essential. </li><li>Ability to respond professionally to varied inquiries from members; ability to influence subordinates; and ability to effectively communicate and present information to a wide range of audiences including senior management. </li><li>Thorough knowledge of all credit union products, services, and procedures; external State and Federal rules and regulations for lending and credit. </li><li>Ability to read, analyze, and interpret financial reports, procedures, legal documents and external regulations;    </li><li>Intermediate math skills (adding, subtracting, multiplying, dividing, percentages, proportions, fractions, interest) are required.</li></ul>BenefitsWe offer an extremely generous benefits package:<ul><li>Health care plan (Employer paid)</li><li>Retirement plan (401k)</li><li>Life Insurance</li><li>Paid Time Off (vacation, sick, holidays)</li><li>Family Leave (maternity, paternity)</li><li>Short Term & Long Term Disability</li><li>Training & Development</li><li>Wellness Resources</li></ul>

Liberty Bay Credit Union

Mortgage Processor and Closer

Accounting

Administrative Skills

Business Administration

Closing Costs

Communication Skills

Cost Estimates

Credit Reports

Credit Union

Disbursements

Documentation

Escrow

Federal Laws and Regulations

Financial Analysis

Financial Procedures

Financial Reporting

Financial Services

Funding

Interpersonal Skills

Legal Documents

Loan Closing

Loan Origination

Loan Processing

Loan Regulations

Mathematics

Mortgage

Mortgage Insurance

Mortgage Servicing

Nonprofit

Property Title

Real Estate Appraisals

Regulations

Regulatory Compliance

Sales Closing Skills

Secondary Markets

State Laws and Regulations

Workable

Closes approved loans; completes all necessary loan documents to close the file; and prepares payroll designation and all other related documents to bring to completion. Professional and pleasant interpersonal and communication skills are essential for servicing Credit Union members and projecting a positive image as representative for the Credit Union.

*This is not a remote position *Primary Function:Under the supervision of the Department Manager, processes consumer loans on a timely and accurate basis and provides a consistently high level of quality service to members and potential members in the lending process. Prepares, analyzes, processes, and documents all required forms and documentation for consumer loan products. Provides member and departmental support for all aspects of consumer loan and consumer loan servicing within the Credit Union. Handles all member transactions with complete discretion and confidentiality. This is a Mid-Level position.Essential Duties and Responsibilities:<ol><li style="text-align:left">Coordinates with consumer loan applicants in person, by phone and/or electronically and assists member in providing information, answering questions, and completing loan application.</li><li style="text-align:left">Ensures that all members and potential members feel welcomed to the Credit Union and are supported professionally in the process.</li><li style="text-align:left">Requests and reviews all required information and documentation to secure a consumer loan and researches discrepancies.</li><li style="text-align:left">Interviews and originates potential consumer loan applicants for approval and/or denial.</li><li style="text-align:left">Answers questions for members throughout the process. Explains the loan process to include loan options, insurance required on Credit Union loan products, loan policies, interest rates, payoffs, etc.</li><li style="text-align:left">Prepares credit investigation and verification for related applications.</li><li style="text-align:left">Verifies contents and completion of approved loan folders and inputs on the computer system.</li><li style="text-align:left">Maintains a filling system and procedures to monitor that the required documentation is received in a timely manner and maintained appropriately and according to policies and procedures.</li><li style="text-align:left">Closes approved loans; completes all necessary loan documents to close the file; and prepares payroll designation and all other related documents to bring to completion.</li><li style="text-align:left">Processes daily mail payments for consumer loans, when assigned.</li><li style="text-align:left">Informs members of Credit Union products and services, explaining features and benefits; cross-sells products and services when appropriate and within scope of responsibility.</li><li style="text-align:left">Functions as needed to positions within the Loan Origination/Servicing Department as required.</li><li style="text-align:left">Cross-trains and performs all positions within the Loan Department.</li><li style="text-align:left">Responsible to maintain and control lending file folders.</li><li style="text-align:left">Coordinates documentation and maintains up-to-date files.</li><li style="text-align:left">Provides backup support for Lending Reception desk and related department mailings.</li><li style="text-align:left">Attends training sessions upon request.</li><li style="text-align:left">Adheres to the anti-money laundering policy and the Bank Secrecy laws.</li><li style="text-align:left">Assumes other duties as new products, services, or technology are introduced.</li></ol>Note: The above is a description of the ordinary and essential duties of the position. Other duties both related and unrelated to the above may be assigned and therefore required.Knowledge, Skills, and Experience Required:<ol><li style="text-align:left">Professional and pleasant interpersonal and communication skills are essential for servicing Credit Union members and projecting a positive image as representative for the Credit Union.</li><li style="text-align:left">General knowledge of all Credit Union products and services as well as credit procedures (required).</li><li style="text-align:left">Requires education equivalent to a four-year high school education. Proficiency with computer software applications including Word and system applications is required.</li><li style="text-align:left"> Two years of experience in a bank, Credit Union, or mortgage company (required).</li><li style="text-align:left">Position requires the ability to read and understand oral and written instructions. Requires the ability to effectively communicate with members or employees and to solve day-to-day problems involving several variables in standard situations.</li><li style="text-align:left">Intermediate mathematical skill required (adding, subtracting, multiplying, dividing, percentages, interest).</li></ol> Disclaimer:The above information on this position has been designed to indicate the general nature and level of work performed by employees within its classification. It is not designated to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job Posted by ApplicantPro

Mass Bay Credit Union

Consumer Loan Processor

Bank Secrecy

Banking Regulations

Banking Services

Computer Systems

Consumer Loans

Cross-Selling

Insurance

Interest Rates

Loan Approval

Loan Policy

Loan Servicing

Loans

Mail Processing

Money Laundering

Systems Maintenance

Time Management

Talent Acquisition

Working in conjunction with the VP Loan Servicing Operations Officer in developing an internal quality assurance auditing program and after identifying areas of concern, the Post Closing/HMDA Quality Assurance Specialist will assist in creating a subsequent training program to enhance post-closing and create efficiencies in loan audits, loan funding, post-closing and servicing. Assist the VP Loan Servicing Operations Officer in developing an internal pre-funding and post-closing Quality Assurance review process identifying adherence to department procedures, bank policies, regulatory compliance and investor guidelines.

HOUR

JOB SUMMARY: The Post Closing/HMDA Quality Assurance Specialist performs a variety of mortgage loan servicing and clerical tasks to support regulatory compliance and the maintenance of mortgage records. Consistently provides outstanding and professional financial services. Exceeds customer expectations and expands financial relationships by actively selling and cross selling quality banking products and services to individual, family and business customers.JOB LOCATION/HOURS: This position is based in Franklin, MA and requires the selected candidate to initially be in the office Monday through Friday from 8:30am - 5:00pm. An alternative work arrangement can be considered at the discretion of the manager.PAY DETAILS: The typical pay for this position is $27.85 per hour. Individual rates are determined based on various factors, including but not limited to job-related knowledge, skills, experience and internal equity.ESSENTIAL FUNCTIONS - Listed below are some of the essential functions to carry out this job. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.The Post Closing /HMDA Quality Assurance Specialist is responsible for assisting in the oversight of regulatory compliance of all areas of Post-Closing and HMDA. Working in conjunction with the VP Loan Servicing Operations Officer in developing an internal quality assurance auditing program and after identifying areas of concern, the Post Closing/HMDA Quality Assurance Specialist will assist in creating a subsequent training program to enhance post-closing and create efficiencies in loan audits, loan funding, post-closing and servicing.Post-Closing<ul><li style="text-align:justify;line-height:normal">Assist the VP Loan Servicing Operations Officer in developing an internal pre-funding and post-closing Quality Assurance review process identifying adherence to department procedures, bank policies, regulatory compliance and investor guidelines. The Quality Assurance review process should identify the root causes of process deficiencies and provide solutions to staff and management to ensure elimination of errors through pre-funding to post-closing.</li><li style="text-align:justify;line-height:normal">Assist in developing training and daily workflow enhancements for all loan boarders. Ensuring accuracy and organization of all original documents and executed reports, and reviewing ways to improve the efficiency of loan boarding in support of Post-Closing while adhering to company policy and procedures.</li><li style="text-align:justify;line-height:normal">Performs mortgage file post-closing review in support of regulatory compliance. Verifies the accuracy of all legal documents, origination and closing documents as outlined on the Mortgage Compliance Checklist as well as the Post Closing Checklist. The Post Closer will be responsible to verify the accuracy of all mortgage loans entered into the core system.</li><li style="text-align:justify;line-height:normal">Post-closing review of consumer loans and commercial loans. To include maintaining tracking for auto loan titles, sending titles to the registry to add the lien holder, and exchange or refund of funds collected for titles. The Post Closer will be responsible for the verification of adequate insurance and insurance tracking as necessary. They will also prepare the monthly documentation for single interest insurance reporting.</li></ul>HMDA<ul><li style="text-align:justify;line-height:normal">Collect, validate, and analyze loan data to ensure compliance with HMDA reporting requirements.</li><li style="text-align:justify;line-height:normal">Enter data into appropriate reporting software and verify the accuracy of the information in the reporting software.</li><li style="text-align:justify;line-height:normal">Review data entry of fellow team members to ensure accuracy through second review process.</li><li style="text-align:justify;line-height:normal">Ensure HMDA data is complete and 100% accurate prior to the annual LAR submission.</li><li style="text-align:justify;line-height:normal">Collaborate on, and work to facilitate, HMDA process improvements.</li><li style="text-align:justify;line-height:normal">Collaborate as needed with other mortgage department employees and other bank departments as it pertains to HMDA.</li><li style="text-align:justify;line-height:normal">Participate in the design and development of HMDA procedures, processes, controls, and training programs.</li><li style="text-align:justify;line-height:normal">Participate in HMDA audits and assessments.</li><li style="text-align:justify;line-height:normal">Research and resolve HMDA exceptions identified.</li><li style="text-align:justify;line-height:normal">Ensure the data in the New Loan Origination reports and the Non Originated loan reports are accurate.</li><li style="text-align:justify;line-height:normal">Develop a targeted review for specific HMDA data points.</li><li style="text-align:justify;line-height:normal">Assist with the creation of an internal audit process by choosing a random loan selection for the pre-funding and post-closing quality control reviews in accordance with department policies.</li><li style="text-align:justify;line-height:normal">Complete assigned work within deadlines to ensure efficiency and meet compliance reporting dates.</li><li style="text-align:justify;line-height:normal">Identify job-specific training classes and set up the training room and invite specific attendees.</li><li style="text-align:justify;line-height:normal">Complete annual training as assigned, as required of all bank employees, in a timely manner</li><li style="text-align:justify;line-height:normal">Responsible for compliance within area of responsibility</li><li style="text-align:justify;line-height:normal">Performs all other related duties as necessary</li></ul>Additional responsibilities:<ul><li style="text-align:justify;line-height:normal">Prepare Monthly HELOC Review Report for Loan Committee ensuring values, mortgage balances and lates are updated and LTV's and</li><li style="text-align:justify;line-height:normal">CLTV's are within the appropriate percentages. Make recommendations through comments outlining which HELOC's require partial or full reduction.</li><li style="text-align:justify;line-height:normal">FNMA Funding is performed and converts loans to be sold to a purchased FNMA funded loan upon receipt of a purchase advice and wire from FNMA.</li><li style="text-align:justify;line-height:normal">HELOC Draw Expiration conversion remove the ability to make advances to an amortizing HELOC with disabled line.</li><li style="text-align:justify;line-height:normal">Provide support to the Loan Servicing Operations Officer with all aspects of Compliance, Servicing and HMDA audits.</li><li style="text-align:justify;line-height:normal">Continue to provide daily customer service through phone calls or email requests.</li><li style="text-align:justify;line-height:normal">Provide backup for the quarterly audit of passbook loans held for collateral.</li><li style="text-align:justify;line-height:normal">Provide backup for all commercial loans secured by real estate will require tax service setup to monitor for non-payment of real estate taxes.</li><li style="text-align:justify;line-height:normal">Provide backup for monthly rate change review, maintenance and mailings.</li><li style="text-align:justify;line-height:normal">Provide ongoing backup for review of account maintenance for the department.</li><li style="text-align:justify;line-height:normal">Provide back up for the recalculation and preparation of new annual ARM Program Disclosures and Equity Line Disclosures.</li><li style="text-align:justify;line-height:normal">Provide backup for FNMA reconciliation in the absence of the VP Loan Servicing Operations Officer.</li></ul>SUPERVISORY RESPONSIBILITIES - NoneQUALIFICATIONS, EDUCATION REQUIREMENTS AND PREFERRED SKILLS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.<ul><li style="text-align:justify;line-height:normal">High School diploma or equivalent.</li><li style="text-align:justify;line-height:normal">Minimum of 2 years of experience in loan post-closing and HMDA quality assurance role preferred.</li><li style="text-align:justify;line-height:normal">Strong understanding of lending processes, including post-closing documentation and regulatory compliance.</li><li style="text-align:justify;line-height:normal">Knowledge of HMDA regulations and experience with HMDA reporting preferred.</li><li style="text-align:justify;line-height:normal">Excellent attention to detail and ability to identify discrepancies and compliance issues.</li><li style="text-align:justify;line-height:normal">Ability to work independently and accurately in a fast paced environment.</li><li style="text-align:justify;line-height:normal">Proficiency with keyboarding and Microsoft Office applications, particularly Outlook, Excel, and Word.</li><li style="text-align:justify;line-height:normal">Experience with loan origination systems, particularly Finastra Mortgagebot LOS, HMDA software QuestSoft, highly desired.</li><li style="text-align:justify;line-height:normal">Excellent customer service and organizational skills.</li><li style="text-align:justify;line-height:normal">Ability to read and interpret documents such as memos, loan documents, disclosures, training manuals, help screens and policy and procedure manuals.</li><li style="text-align:justify;line-height:normal">Ability to communicate effectively with colleagues and customers of the Bank.</li></ul>WORKING CONDITIONS: The work environment characteristics described here are representative of those the employee encounters while performing the essential functions of this job.Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is generally required to stand and walk. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.Work Environment: Typical office environment. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.

Dean Bank is a locally managed, mutually owned community bank that employs motivated and friendly individuals who are committed to providing exceptional customer service. Dean Bank is proud to be an Equal Opportunity Employer. Veterans and Individuals with Disabilities are encouraged to apply.

We offer competitive salaries and an outstanding benefits package for eligible employees. These benefits may include vacation, holiday and sick pay; group medical, dental, vision, life, disability and EAP insurances; tuition reimbursement; flexible spending plans and a bank-match 401k plan.

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