UNKNOWN

FEED

In this remote, self-sourcing role, you’ll originate residential mortgage loans, guide members through the financing process, and grow your pipeline through strong networking and member engagement. If you’re a consultative salesperson who enjoys helping people achieve major financial milestones, this is an opportunity to make a real impact while growing your career.

Why join this team:
We’re looking for a motivated Loan Officer who thrives on building relationships and delivering smart mortgage solutions. In this remote, self-sourcing role, you’ll originate residential mortgage loans, guide members through the financing process, and grow your pipeline through strong networking and member engagement.If you’re a consultative salesperson who enjoys helping people achieve major financial milestones, this is an opportunity to make a real impact while growing your career. This position is remote.NYC Salary Range -  Loan Officers are paid in accordance with UNFCU's Mortgage Loan Officer Commission/Compensation Plan. 

What you'll do:
<ul><li>Originate residential first and second mortgage loans by building relationships with members and prospective borrowers.</li><li>Serve as a trusted advisor, recommending mortgage solutions that align with members’ financial goals.</li><li>Build and maintain a pipeline through networking, outreach, and relationship development.</li><li>Guide borrowers through the mortgage process from application to closing, ensuring a smooth experience.</li><li>Partner with processors and internal teams to keep loans moving and close on time.</li><li>Maintain strong communication with members while identifying opportunities to cross-sell additional products and services.</li></ul>

What we're seeking:
<ul><li>2–4 years of residential mortgage origination experience.</li><li>Knowledge of mortgage lending regulations including RESPA, Reg Z, and ECOA, and secondary market guidelines (FNMA/FHLMC).</li><li>Ability to review and analyze borrower documentation such as credit reports, tax returns, and appraisals.</li><li>Strong relationship-building, sales, and communication skills.</li><li>Organized and self-motivated with the ability to manage a pipeline in a remote environment.</li></ul>

What makes you stand out:
<ul><li>A proactive, relationship-driven approach to generating new mortgage business.</li><li>A passion for delivering an exceptional member experience from first conversation through closing.</li></ul>

Who we are:
UNFCU is a global not-for-profit financial institution that serves the UN community. We are committed to providing peace of mind to our members and colleagues and strive to achieve service excellence in all that we do. The best part of UNFCU is the people. Those that choose to work with us often find personal fulfillment, professional growth and a purposeful culture.  UNFCU is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. UNFCU prohibits discrimination and harassment of any type. All applicants will be considered for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by country, federal, state or local laws.

United Nations Federal Credit Union

Remote Mortgage Loan Officer

Analysis Skills

Communication Skills

Compensation and Benefits

Consultative Sales

Credit Reports

Cross-Selling

Customer Experience

Diversity

Documentation

Equal Credit Opportunity Act (ECOA)

Fannie Mae (FNMA)

Freddie Mac (FHLMC)

Loan Origination

Loans

Mortgage

Mortgage Lending

Mortgage Regulations

Nonprofit

Organizational Skills

Problem Solving Skills

Residential Mortgages

Sales Communications

Sales Pipeline

Second Mortgage

Secondary Markets

Tax Returns

Time Management

[AW]-iCims

ADAPTED_NOW

Understand a variety of loans such as: FHA, VA, USDA, conventional, fixed/ adjustable, bridge, non-conforming, FNMA and FHLMC, and Home Equity Lines of Credit. Establish and maintain relationships with realtors, bank officers, builders, and the community at large in order to retain existing and attract new business.

YEAR

We are looking for an experienced, service, and detail-oriented mortgage loan officer to join our team. We believe in removing obstacles and creating a supportive environment for you to thrive in. If you have a proven track record of creating lending solutions for your clients, wed love to have you on our team. Please apply today!Salary Range: $150000.00 - $200000.00 per year BenefitsAnnual Base Salary + CommissionWork from HomeFlexible ScheduleHealth InsuranceDental InsuranceVision InsuranceHands on TrainingCareer Growth OpportunitiesRetirement Plan Responsibilities <ul><li>Establish and maintain relationships with realtors, bank officers, builders, and the community at large in order to retain existing and attract new business</li><li>Review the loan process by monitoring loan status, term conformity, and regulatory guidelines</li><li>Work closely with industry related professionals to gather and prepare all necessary information to complete underwriting requirements</li><li>Interact with customers, realtors, processors, and underwriters to ensure a smooth transaction</li><li>Exceed our production standards by maintaining an active pipeline</li></ul> Requirements <ul><li>Provide excellent interpersonal and customer service skills, superior written and verbal communication skills, and exceptional decision-making ability</li><li>Requires compliance with lending regulations and bank underwriting guidelines and lending policies</li><li>Understanding of loan originator software such as Experian, LendingWise, or Calyx, and Office Suite highly preferred</li><li>Understand a variety of loans such as: FHA, VA, USDA, conventional, fixed/ adjustable, bridge, non-conforming, FNMA and FHLMC, and Home Equity Lines of Credit</li><li>Multiple years of real estate, mortgage origination, or lending required</li></ul>

CityScape Metro Group

Loan Officer

IdealTraits

OTHER

By way of outbound phone calls, the CRO fosters a relationship with members and follows up as needed to ensure their Credit Union related needs are satisfied and to cross-offer them products and services they may benefit from. This sales role includes a base salary plus monthly incentive plan tied to new loan production goals, ancillary sales and closed referrals on other credit union products and services.

Overview:
The Consumer Relationship Officer (CRO) works directly with existing members to educate them on Northwest Federal Credit Union products and services. By way of outbound phone calls, the CRO fosters a relationship with members and follows up as needed to ensure their Credit Union related needs are satisfied and to cross-offer them products and services they may benefit from. The CRO will complete loan applications and collect applicable documentation as needed for review and decisioning by the Consumer Lending Underwriting team. They will communicate the loan decisions and coordinate the delivery of the loan closing documents and subsequent loan disbursement with the Consumer Lending Processing team. This sales role includes a base salary plus monthly incentive plan tied to new loan production goals, ancillary sales and closed referrals on other credit union products and services. Incentive is paid monthly and is in lieu of an annual corporate bonus payout.

Responsibilities:
<ul><li>Outbound calling to 350+ members each month to educate on available Credit Union products and services</li><li>Recognizes and pursues cross selling opportunities on Credit Union products and services</li><li>Create future touch points and complete timely follow up as needed for all leads</li><li>Complete loan applications and submit to the Consumer Lending Underwriting Team for loan decisions</li><li>Coordinate loan disbursement with the Consumer Lending Processing Team</li><li>Meet monthly loan production targets and closed referral goals as directed by management</li><li>Remains cognizant of and adheres to NWFCU policies and procedures as well as regulations pertaining to the Bank Secrecy Act (BSA)</li></ul>#NWFCU1

Qualifications:
<ul><li>High school diploma or equivalent</li><li>Minimum 2 years of experience as a consumer loan officer, consumer loan processor or equivalent experience</li><li>Must have experience reading and deciphering Equifax credit reporting</li><li>Ability to work Mon-Fri 8:30AM – 5:30PM, with evenings and Saturdays as needed (time will be offset)</li><li>Ability to adhere to Consumer Lending regulations, policies and procedures along with Credit Union BSA and other compliance related requirements</li><li>Prior experience working in a high paced detailed oriented role with a record of meeting sales goals</li><li>Ability to use standard office equipment and systems</li><li>Ability to review and analyze or interpret data and documentation</li><li>Effective oral and written communication skills</li><li>Must be self-driven with the ability to work independently to achieve sales goals</li><li>Ability to collaborate and be an effective member of a team</li><li>Ability to maintain confidentiality</li><li>Excellent customer service skills</li><li>Accuracy and detail-orientation</li><li>Quality-focused</li></ul>

Additional Compensation:
Northwest Federal offers a comprehensive and inclusive benefits program, which includes medical, dental and vision plans for you and your family, 4 weeks paid vacation, 12 paid holidays, 24 hours of paid volunteer time, parental leave, company paid disability and life insurance, and a generous 401(k) plan with up to 7% employer match.

EEO Notice:
Northwest Federal Credit Union is an Equal Opportunity Employer and will consider all qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity, genetic information, national origin, disability, protected veteran status or any other classification protected by law. NWFCU complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact the Human Resources Department at 703-709-8900 or HRDepartment@nwfcu.org.

Northwest Federal Credit Union

Consumer Relationship Officer

Bank Secrecy Act

Consumer Loans

Consumer Regulations

Contract Research Organization (CRO)

Credit Union

Customer Relations

Customer Support/Service

Data Analysis

Detail Oriented

Disbursements

High School Diploma

Incentive Programs

Loan Closing

Loan Documents

Loan Policy

Loan Processing

Loan Regulations

Meet Sales Quota

Office Equipment

Presentation/Verbal Skills

Regulations

Regulatory Compliance

Sales

Sales Closing Skills

Team Player

Writing Skills

Basic knowledge of Federal Lending Regulations including but not limited to the Equal Credit Opportunity Act, Fair Credit Reporting Act, Truth in Lending, Military Lending Act, Telephone Consumer Protection Act, Graham-Leach-Bliley Act, and Consumer Financial Protection Bureau rules. Complies with all applicable Rules, Regulations and Statutes of the NCUA and other appropriate governing bodies to include but not limited to: The Credit Union Bylaws, Bank Secrecy Act, Office of Foreign Assets Control, Fair Lending Act, and Fair Credit Billing Act.

MissionIn the Senate Community tradition of service, we strive to improve the financial wellness of our members throughout all stages of life by integrating sustainability and security into every financial solution.Culture Competencies: S.T.R.I.V.E<ul><li>Maintains our members’ and employees’ trust by safeguarding their financial data and information.</li><li>Values and respects everyone’s abilities, opinions and feedback to achieve trust, safety, and well-being in a friendly, welcoming and cooperative environment. Actively devoted to our motto of 'better together'.</li><li>Is honest, professional, authentic, and genuine in creating relationships that are uncompromising and true to ethical principles.</li><li>Generates new ideas, supports change, provides new efficient solutions and solves problems creatively while balancing risk.</li></ul>General Summary:Under general supervision and in compliance with all federal and state regulations and established USSFCU policies and procedures, is responsible for processing and funding consumer loan applications. Serves as an ambassador of USSFCU by espousing our “Member First” philosophy, fulfilling our purpose of helping our members achieve financial success. Develops relationships with members by engaging as a member advocate, actively listening, identifying member needs and providing solutions. Driven to meet or exceed individual performance and departmental sales/service goals.Major Duties & Responsibilities:<ul><li>Represents the Credit Union in a courteous, engaging, professional manner and provides excellent member service to both members and internal teammates. Is efficient, results driven, and accurate. Understands the impact of behavior and performance on the credit union, the members, potential members, and teammates.</li><li>Contribute and provide feedback and guidance to continually develop and enhance processes and procedures including enhancing and/or creating key operating system or integration improvements.</li><li>The management, monitoring and oversight of daily loan volumes including management of queues to ensure that processing of loan applications is completed within the established Service Level Agreement (SLA) document.</li><li>Prioritizing the Consumer Lending teams’ daily functions based on volume and workload to include task delegation to Processors or other team members within the department.</li><li>Serve as the lead to assist with handling escalations while maintaining and providing high degree of member service.</li><li>Reviews documentation to ensure it corresponds with loan application; confirms accuracy of member information, conducts a comprehensive review of income verification, loads data in Loan Origination System (LOS), and funds in accordance with loan officer’s instructions and existing underwriting guidelines and stipulations.</li><li>Obtains accurate payoff figures and prepares and mails payoff checks and letters in relation to consumer loan funding.</li><li>Monitors eFax, Secure Messaging through Loan Origination System (LOS), DocuSign mailboxes, and other queues to ensure the timely receipt and processing of documents.</li><li>Accepts incoming calls, answers questions, and provides information related to loan processing and loan funding.</li><li>Follows up and responds to any emails and secure web messages through the Loan Origination System (LOS) submitted by members.</li><li>Processes all ancillary product inquiries to include after loan closing with adding and cancellation of debt protection, GAP and/or Warranty with the appropriate forms and documentation.</li><li>Adheres to all auditing procedures designed to document the lending process and provide the proper checks and balances.</li><li>Supports and participates in continuous improvement activities.</li><li>Explains loan options, rates, terms, and collateral requirements. Educates members by providing accurate information regarding credit union products, services, policies, and procedures, helping them to arrive at a beneficial conclusion. Understands the appropriate rules and regulations related to loan products and services. Reads and interprets data from consumer credit reports.</li><li>Tracks progress and maintains up-to-date status of all types of consumer loans. Responsible for input and/or verification of data provided by members, credit reports, and third-party vendors. Thoroughly documents purpose of loan request and any additional information that will assist Underwriter with the decision process. Thoroughly documents status of loan decision, including any follow-up required by member. Understands loan decisions, stipulations, and requirements.</li><li>Listens to member needs and offers referrals for appropriate products and services. Ability to work independently by utilizing available reference material and resources. Meets or exceeds performance, sales, and service goals established by management. Is results driven, possesses a high sense of urgency, and is self-motivated to succeed. Able to multi-task, which requires good organizational skills.</li><li>Responds to member inquiries regarding credit union lending policies, interest rates, terms, loan limits, loan services and/or account discrepancies. Assists other departments as necessary and routes necessary information to appropriate support departments for extensive account research and/or adjustments. </li><li>Clears quality assurance and audit exceptions in a timely manner. Performs account file maintenance as necessary. </li><li>Interacts in a positive manner with all team members, supervisors, members, and external contacts in a professional manner to promote unity, communication, and consistency of operations to help the department and the organization. Takes initiative and actively contributes to helping the team meet and exceed lending and organizational goals.</li><li>Actively engages and participates in training, coaching sessions, team meetings, group discussions and motivational/promotional activities with the organization. Completes assigned training initiatives as required within the prescribed timeframe. Strives to improve own personal performance. Takes responsibility and ownership of actions and decisions. </li><li>Responsible for obtaining and verifying basic loan documentation, including but not limited to identification documents, income verification documents, vehicle purchase order, proof of insurance and payoffs from other financial institutions or creditors. Works closely with other departments to identify and prevent loan fraud.</li><li>Coordinates execution and delivery method of loan documents with members.</li><li>Establishes repayment and interest schedules based upon loan guidelines and rates.</li><li>Creates and updates loans in core system. Responsible for correct funding of loan proceeds, including distribution to proper general ledger accounts as required with the purchase of GAP and/or warranty coverages, overnight processing fees, or other fees as applicable.</li><li>Implements the recording of collateral by ensuring all checks have proper endorsement stamps and accompanying member documentation (copy of purchase order, payoff letter, overnight delivery receipt, etc.).</li><li>Ensure loan files are complete and accurate and contain proper signatures, dates, and supporting loan documents.</li><li>Maintains proficiency in USSFCU’s lending platform and serves as liaison to I.T. Department for any System issues that may impede efficient and accurate member service. Understands and maintains secured document delivery.</li><li>Basic knowledge of Federal Lending Regulations including but not limited to the Equal Credit Opportunity Act, Fair Credit Reporting Act, Truth in Lending, Military Lending Act, Telephone Consumer Protection Act, Graham-Leach-Bliley Act, and Consumer Financial Protection Bureau rules.</li><li>Complies with all applicable Rules, Regulations and Statutes of the NCUA and other appropriate governing bodies to include but not limited to: The Credit Union Bylaws, Bank Secrecy Act, Office of Foreign Assets Control, Fair Lending Act, and Fair Credit Billing Act.</li><li>Complies with all Credit Union policy and procedural guidelines, including but not limited to Member Identification Policy, Bank Secrecy Act, USSFCU Red Flag Policy, USSFCU Loan Policy, and USSFCU Consumer Lending Guidelines and Procedures</li></ul>Non-essential Duties & Responsibilities<ul><li>Performs other duties as assigned.</li></ul> Keyword: Consumer Loan Processor Required Experience: Education: High school diploma/equivalent required. Bachelor’s degree preferredExperience: One (1) year of financial services experience in customer-service required. Lending experience a plus.Skills: Strong math aptitude in the ability to apply concepts of fractions, percentages, rates, and ratios to practical situations. Basic sales and service skills required; ability to read consumer credit reports. Requires attention to detail; accuracy; basic proofreading skills; flexibility. Basic knowledge of document and data storage systems; basic knowledge of Microsoft Office suite. Works independently by utilizing available reference materials and resources. Credit union experience preferred. Symitar experience a plus. Communication: Effective verbal and written communication skills required. Ability to use active listening to address member needs and recommend appropriate products and services. Location: This position is located in the Contact Center (Staunton, VA) or Headquarters (Alexandria, VA).Supervisory: None Required.Time in Service: None Required.Salary Range: Metropolitan Area (DC, MD, VA) $54,481.13- $$81,721.69Benefits: Health Insurance including Medical, Dental, Prescription, Vision, 401(k) Retirement Plan, Incentive bonus, 12 Holidays, 15 Vacation days, 9.75 Sick days, Flexible Spending Account, Life Insurance, Free parking or Metro Smart Benefits and Tuition reimbursement.Equal Opportunity Employer/Veterans/DisabledAll qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws. From: United States Senate Federal Credit Union

United States Senate Federal Credit Union

Senior Consumer Lending Assistant

Auditing

Billing

Call Centers

Check Processing

Cisco Unity

Coaching

Consumer Finance

Consumer Protection

Continuous Improvement

Customer Escalations

Customer/Client Research

Data Quality

Data Storage

Documentation Review

Establish Priorities

Exceeded Sales Goal

Fair Credit Reporting Act (FCRA)

Fair Lending

Federal Laws and Regulations

File Maintenance

Financial Services

General Ledger Accounting

Information Technology & Information Systems

Interest Rates

Leaching

Loan Funding

Mail Processing

Maintain Compliance

Mathematics

Microsoft Office

Military

Multitasking

Needs Assessment

Operating Systems

Performance Management

Philosophy

Photocopy

Policy Development

Procedure Development

Process Development

Project Tracking

Purchase Orders

Quality Assurance

Reconciliation

Risk

Service Level Agreement (SLA)

State Laws and Regulations

Support Documentation

Sustainability

System Integration (SI)

Telephone Skills

Underwriting

ATSOndemand

Loan Processor jobs in Capitol, VA on your radar? Find the best of them right here on Monster.

The Best Loan Processor Jobs in Capitol, VA | Monster

Loan Processor Jobs in Capitol, VA

Resume Resources

Similar Job Searches

Get noticed by top employers!

Loan Processor Jobs in Capitol, VA

Remote Mortgage Loan Officer United Nations Federal Credit Union

Loan Officer CityScape Metro Group

Consumer Relationship Officer Northwest Federal Credit Union

Senior Consumer Lending Assistant United States Senate Federal Credit Union

Resume Resources

Similar Job Searches