Paid Sick Days

Prescription Drug Coverage

Professional Development

401K

Flexible Spending Accounts

Retirement / Pension Plans

Life Insurance

OTHER

FEED

UNKNOWN

Acts as a liaison between front-facing bank staff and the underwriters ensuring that loan applications are free of mistakes and include all essential information and prior-to-document conditions by double-checking policies, procedures, and lending guidelines before and after approval. Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates.

Overview:
This is a hybrid role with the expectation that time working will regularly take place inside and outside of our Portsmouth, NH office. This position provides support for the Loan Operations division responsible for the expeditious and accurate completion of loan applications by reviewing and processing loan applications. Acts as a liaison between front-facing bank staff and the underwriters ensuring that loan applications are free of mistakes and include all essential information and prior-to-document conditions by double-checking policies, procedures, and lending guidelines before and after approval. Packages information regarding an applicant and presents the transactions key points to our partners to ensure highest approval probability. Negotiates terms and conditions of each transaction with funding partners.

Responsibilities:
<ul><li>Loan Operations - Prepares, reviews, and submits important loan documents confirming that all stipulated regulations are meet by ensuring all closing documents are delivered. Meets and discusses loan specifications with borrowers, lenders, and other middlemen during this process. Researches and provides resolution of loan issues, questions, and standards. Works with team members in identification and resolution of exceptions. Addresses routine and non-routine errors, discrepancies, and variances encountered in different applications and software. Maintains and enters information into the systems. Performs month-end close activities and provides support to systems that includes upgrades, and testing. Expedites the resolution of customer problems and complaints to maximize satisfaction. Provides troubleshooting support for issues and complaints involving internal and external parties.</li><li>Reporting - Prepares routine and non-routine standardized reports and entries that projects the Bank's financial position. Identifies and explains variances on a monthly, quarterly, and annual basis. Develops additional reporting requirements as needed</li><li>Business Support - Works with team(s) to ensure that the platforms are functioning properly to support timely close, and external and internal reporting requirements. Assists with process and system changes and testing including upgrades and updates.</li></ul>

Qualifications:
Basic Qualifications:Bachelor's Degree-OR-High School Diploma or GED and 2 years of experience in Administrative, operations or customer service Additional Qualifications:<ul><li>Advanced written and verbal communication</li><li>Proven ability to multitask in a fast paced environment</li><li>Highly motivated</li><li>Critical thinking</li></ul>Preferred Qualifications:<ul><li>Bachelor's Degree</li><li>Banking and/or finance industry experience</li><li>Salesforce experience</li><li>Equipment Finance industry experience</li></ul> Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.

First Citizens Bank helps personal, business, commercial and wealth clients build financial strength that lasts. As the largest family-controlled bank in the United States, First Citizens is continuing a unique legacy of strength, stability, and long-term thinking that has spanned generations. Founded in 1898 and headquartered in Raleigh, N.C., First Citizens also operates a nationwide direct bank and a network over 550 branches in 22 states. Industry specialists bring a depth of expertise that helps businesses and individuals meet their specific goals at every stage of their financial journey. First Citizens Bank brings together personal service and powerful tools to help customers do more with their money – and make more of their future.  
 
Looking for a career with CIT? CIT is now a division of First Citizens Bank.
First Citizens Bank. Forever First®

First Citizens Bank

Loan Processor I-Syndications

Accounting Close

Administrative Skills

Banking Services

Business Support

Compensation and Benefits

Customer Support/Service

Finance

High School Diploma

Information Technology & Information Systems

Loan Processing

Loan Underwriting

Loans

Multitasking

Presentation/Verbal Skills

Problem Solving Skills

Reporting Skills

Salesforce.com

Software Administration

System Test

Systems Administration/Management

Testing

Time Management

[AW]-iCims

PART_TIME

Ensure compliance with all regulatory requirements and company policies throughout the loan processing cycle to include Equal Credit Opportunity Act (ECOA), Real Estate Settlement Procedures Act (RESPA), Regulation Z (Truth In Lending, Know Before You Owe), Regulation C and Home Mortgage Disclosure Act (HMDA). • Order third-party vendor services needed to open a loan, including but not limited to appraisals, title services, verifications, and flood zone determinations, and process funds for services ordered within the agreed-upon timeframe.

OverviewUnder the direction of the Loan Operations Assistant Manager, the Loan Processing Analyst reviews, analyzes, and processes mortgage loan files according to St. Mary’s Bank guidelines. The Analyst communicates timely with members and ensures regulatory requirements are met and in compliance with all applicable state and federal laws and regulations.Key Responsibilities• Review and verify loan applications for accuracy and completeness.• Analyze applicants' financial status, credit, and property evaluations to determine feasibility of granting loans.• Order third-party vendor services needed to open a loan, including but not limited to appraisals, title services, verifications, and flood zone determinations, and process funds for services ordered within the agreed-upon timeframe.• Coordinate with loan officers, underwriters, and other stakeholders to gather necessary documentation and information.• Maintain detailed records of loan applications, approvals, rejections, and associated documentation.• Communicate effectively with applicants to clarify information and resolve any discrepancies or concerns.• Prepare and present loan packages for final approval by underwriters and management.• Ensure compliance with all regulatory requirements and company policies throughout the loan processing cycle to include Equal Credit Opportunity Act (ECOA), Real Estate Settlement Procedures Act (RESPA), Regulation Z (Truth In Lending, Know Before You Owe), Regulation C and Home Mortgage Disclosure Act (HMDA).Core Skill Competencies• Communication: Clear and effective communication skills, both written and verbal.• Attention to Detail: Meticulous in reviewing documentation and identifying discrepancies.• Analytical Skills: Ability to interpret financial data and make informed decisions.• Time Management: Efficient in managing multiple loan applications and meeting deadlines.• Problem-Solving: Capable of resolving issues that arise during the loan processing cycle.• Team Collaboration: Ability to work effectively with cross-functional teams.• Technological Proficiency: Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and in using loan processing software and other relevant tools.Physical Demands• Prolonged periods sitting at a desk and working on a computer.• Occasional lifting of office supplies, up to 15 pounds.Qualifications• Minimum of High School Diploma or equivalent with at least 4- 6 years current/recent experience in mortgage loan processing and loan closing functions.• Certification with the National Association of Mortgage Processors (NAMP) preferred.• Complete knowledge and understanding of secondary market (FNMA/FMAC), government (FHA/VA/RD), and NHHFA lending requirements. Home Equity lending a plus.• Minimum of 5+ years of being single point of contact for members during mortgage transaction processing.• Minimum of 5+ years understanding of State and federal compliance banking and lending regulations.• Experience guiding members through the POS system, utilizing critical members facing technology required for the mortgage process.• Ability to manage a high-volume processing pipeline (30+ loans).

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Loan Processor I-Syndications First Citizens Bank

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