Demonstrate Master Level Proficiency by consistently performing work in highly accurate and timely manner, and by demonstrating an ability to problem solve or identify opportunities for improvement in at Least ONE of the following Service Line-Specific Functions related to: Insurance Verification, Authorization, and care coordination with external facilities. Greeting and Assistance: Greet patients, complete registration check-in & check-out, verify insurance information is accurate, and assist with complex questions about appointments, authorization, payments, billing, and schedules.