Assist and support Branch Banking, Business Banking, Private Banking, Call Center, and Loan Servicing teams with customer service issues and back-office procedures related to shared branch deposits, product documentation and maintenance, and the correction and maintenance of multiple databases to ensure consistent customer information. Process Automated Clearing House (ACH) transactions, large on-us and unusual items, stop payments, ATM, mobile, and remote deposit capture deposits, check claims, fraud alerts involving wires, ACH transactions, and debit cards, and wire transfers.