Familiar with process and quality improvement background Competent is translating data and analytics into action plans Ambition to leverage clinical expertise to support job requirements Display enthusiasm, ambition, and a strong work ethic Must show ability to excel in a high-energy, fast-paced environment Must be detail oriented with excellent analytical and problem-solving skills Must thrive in a collaborative, cross functional work environment Maintain a sense of urgency, work effectively under pressure, and be able to multi-task Must be goal-oriented and committed to driving initiatives to resolution Excellent interpersonal skills with the ability to develop strong relationships with customer personnel Strong work ethic as an individual and on a team Working knowledge of Word, Excel, and PowerPoint applications. Employees in this role do not make decisions for customers or substitute customer clinical or operational decisions or responsibilities but may provide education, Outset documentation, Outset product related input, implementation support, and general best practice guidance through the following activities: Clinical execution support for assigned customer accounts, including program implementation, go-lives, training, and post-implementation follow-up across acute, post-acute, and home environments.