KNOWLEDGE, SKILLS AND ABILITIES - Excellent customer service skills - Good PC skills - Good organizational skills and ability to prioritize - Mathematical and filing skills - Ability to use office machines and technical equipment WORKING CONDITIONS, MENTAL AND PHYSICAL DEMANDS - Typically, an office environment with adequate lighting and ventilation, and a normal range of temperature and noise level - Work assignments are diversified. - Operating document image handling software - Operating MS Office and Email systems for opening, sending and retrieving files - Opening, saving and transferring PC files based on established protocols - Accessing document management systems via established protocols - Ensures convenience copiers are working properly, checking for quality via daily inspections.