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The Store Manager will be responsible for overseeing the daily operations of the store, ensuring that all team members deliver outstanding customer service while achieving business objectives. We pride ourselves on fostering an employee-centric culture and are currently seeking an experienced and motivated Store Manager for our expanding operations.

TA Travel Center is a prominent leader in the fuel and convenience store industry, with a strong commitment to providing exceptional service and maintaining high standards across all our locations. We pride ourselves on fostering an employee-centric culture and are currently seeking an experienced and motivated Store Manager for our expanding operations.Job Summary:The Store Manager will be responsible for overseeing the daily operations of the store, ensuring that all team members deliver outstanding customer service while achieving business objectives. This role requires a proactive leader who can motivate staff, manage inventory, and drive sales in a fast-paced environment.<h3>Key Responsibilities:</h3><ol><li>Operational Management: Direct day-to-day operations of the store, ensuring compliance with company standards and policies.</li><li>Team Leadership: Recruit, train, and develop employees to foster a high-performance team that excels in customer service.</li><li>Customer Service Excellence: Ensure that customer inquiries and issues are addressed promptly, creating a welcoming and engaging shopping experience.</li><li>Sales and Growth: Analyze sales performance, implement promotional strategies, and work towards meeting or exceeding store targets.</li><li>Inventory Control: Maintain accurate inventory levels, conduct regular stock takes, and manage ordering processes to minimize stock-outs.</li><li>Financial Oversight: Monitor financial performance, control costs, and prepare reports on sales activities and operational metrics.</li><li>Health and Safety Compliance: Enforce health and safety regulations to ensure a safe environment for both customers and staff.</li></ol>Requirements<ul><li>High school diploma required; Bachelor's degree in business management or a related field is a plus.</li><li>At least 3 years of experience in retail management, preferably in convenience or grocery stores.</li><li>Proven leadership and team management skills.</li><li>Excellent communication, problem-solving, and interpersonal abilities.</li><li>Strong analytical skills with the ability to interpret sales data and make strategic decisions.</li><li>Familiarity with point-of-sale systems and inventory management software.</li><li>Flexibility to work varied hours, including weekends, evenings, and holidays as needed.</li></ul><h3>Physical Requirements:</h3><ul><li>Ability to stand, walk, and bend for extended periods.</li><li>Must be able to lift and carry up to 50 pounds on occasion.</li><li>Able to operate store equipment safely, including registers and safety devices.</li></ul>Benefits<ul><li>Weekly Pay</li><li>Health Care Plan (Medical, Dental & Vision)</li><li>Retirement Plan (401k, IRA)</li><li>Paid Time Off (Vacation, Sick & Public Holidays)</li></ul>

LV Petroleum

Travel Center Store Manager

Analysis Skills

Communication Skills

Corporate Policies

Cost Control

Customer Support/Service

Exceeded Sales Goal

Financial Management

Grocery Stores

Health Plan

High School Diploma

Interpersonal Skills

Inventory Levels

Inventory Management

Inventory Management Software

Leadership

Lift/Move 50 Pounds

Maintain Compliance

Metrics

Operations

Operations Management

Order Management

Performance Analysis

Physical Demands

Point of Sale (POS) Systems

Problem Solving Skills

Process Management

Promotional Strategy

Regulations

Regulatory Compliance

Reporting Skills

Retail Management

Revenue Growth

Safety Compliance

Sales

Sales Analysis

Sales Operations

Staff Motivation

Team Lead/Manager

Workable

Supervise the customer service levels on the retail showroom to include team member execution on customer service programs (Related sales, Hi5, Rock the Call, Never Say No, Rock the Lot, etc…)Work with the store manager to ensure the retail sales counter is adequately staffed, especially during peak retail business hours (lunch, late- afternoons, evenings, weekends, etc.)Assist the store manager in setting team member goals, providing feedback on goal achievement, coaching/mentoring team members, and making sure team members are staying current on their individual training. Perform all store opening/closing duties, including performing day end procedures, verifying/securing money/deposits according to company policy, preparing bank deposits as needed, ensuring all night security lights are on, locking doors and securing building, arming/disarming security alarms, and checking/securing/locking delivery vehicle(s) parked in a secure designated area.

The Assistant Store Manager will support the Store Manager in areas of sales, customer service, store appearance and store operations. This position will manage the store during the Store Manager's absence and/or when working opposing shifts. The Assistant Manager will be expected to lead the store team members in servicing customers. Bilingual candidates encouraged to apply.ESSENTIAL JOB FUNCTIONSLead the store team members in providing excellent customer service to retail and professional customers.Supervise the customer service levels on the retail showroom to include team member execution on customer service programs (Related sales, Hi5, Rock the Call, Never Say No, Rock the Lot, etc…)Work with the store manager to ensure the retail sales counter is adequately staffed, especially during peak retail business hours (lunch, late- afternoons, evenings, weekends, etc.)Assist the store manager in setting team member goals, providing feedback on goal achievement, coaching/mentoring team members, and making sure team members are staying current on their individual training.Assist in the hiring process by completing recruiting tasks, scheduling and participating in interviews, evaluating candidates, and collaborating with management to ensure the selection of qualified team members.Make sure telephone is answered according to company policy.Ensure all buy online/ship to store, hub and store to store transfers, and DC add orders are processed in a timely manner and customers are contacted upon shipment arrivals as needed.Utilize electronic outside purchase order ledger to ensure special orders and outside purchases are handled efficiently and according to procedure.Ensure retail customer returns and exchanges are processed in an efficient and friendly manner, refunds are issued accurately using the correct payment methods, and returned merchandise is processed or staged in the returns area correctly.Ensure all merchandise, including core charges and warranties, are invoiced before product leaves the store.Ensure that Zipline messages are communicated, and Image Maker and merchandising tasks are delegated and completed as assigned.Make sure all team members are complying with company policies specifically; adhering to the posted work schedule, changes/deviations are being approved by a member of management, and team members are clocking in/out accordingly.Perform all store opening/closing duties, including performing day end procedures, verifying/securing money/deposits according to company policy, preparing bank deposits as needed, ensuring all night security lights are on, locking doors and securing building, arming/disarming security alarms, and checking/securing/locking delivery vehicle(s) parked in a secure designated area.Assist the store manager in maintaining the store building, parking lot, exterior signage/lighting, computer hardware, in-store service/test equipment, and delivery vehicles.All other duties as assigned.SKILLS/EDUCATION/KNOWLEDGE/EXPERIENCE/ABILITIESRequired:Sales Specialist Training, Assistant Manager Certification and RSS CertificationDesired:Certified Parts Professional Certification; ASE CertificationFluency in multiple languages (Spanish is highly desired)O'Reilly Auto Parts has a proven track record of growth and stability. O'Reilly is full of successful career stories and believes in a strong promote-from-within philosophy, encouraging you to grow your career along with the organization. Total Compensation Package:Competitive Wages & Paid Time OffStock Purchase Plan & 401k with Employer Contributions Starting Day OneMedical, Dental, & Vision Insurance with Optional Flexible Spending Account (FSA)Team Member Health/Wellbeing ProgramsTuition Educational Assistance ProgramsOpportunities for Career GrowthO'Reilly Auto Parts is an equal opportunity employer. The Company does not discriminate on the basis of race, religion, color, national origin or ancestry (including immigration status or citizenship), sex, sexual orientation, gender identity, pregnancy (including childbirth, lactation, and related medical conditions,) age (40 and over), veteran status, uniformed service member status, physical or mental disability, genetic information (including testing or characteristics) or another protected status as defined by local, state, or federal law, as applicable.Qualified individuals with a disability may be entitled to reasonable accommodation under the Americans with Disabilities Act. If you require a reasonable accommodation during the application or employment process, please send an email to: rar@oreillyauto.com or call (800) 471-7431 option , and provide your requested accommodation, and position details.

It started with a father and son - Charles Francis "C.F." and Charles H. "Chub" O’Reilly. Together they had the courage and confidence to venture out on their own. Along with 11 others who shared the same desire to offer great customer service and auto parts availability, the doors of O’Reilly Automotive, Inc. opened on December 2, 1957.

Now, more than 61 years later, the 77,000-plus team members at O’Reilly Auto Parts are proud of the company’s achievements over the years.

During our early years, we focused on sales and slow and steady growth. At the end of our first year, sales totaled $700,000, and by 1961 volume reached $1.3 million. For the first seven years of operation, there was one store in Springfield, MO, until the second opened in July 1964. In March 1975, annual sales volume rose to $7 million and a 52,000 square-foot facility was built in Springfield for the O’Reilly/Ozark warehouse operation. By that time, the company had nine stores, all located in southwest Missouri.

The long range plans and stability of the company were solidified by a public offering of company stock in April 1993. Since that time, the Company has grown through new store and distribution center openings, as well as numerous mergers and acquisitions. O’Reilly currently operates stores in 47 states, including Alaska and Hawaii, and distribution centers in 27 locations.

Dramatic changes in technology, inventory control, facilities, and sheer size mark the O’Reilly growth and success story. But, it is our spirit of teamwork - how important it was then and how important it remains - that drives our performance. The company’s values and culture that started with the original 13 employee/owners remain evident and strong as we expand and develop Team O’Reilly.

We serve two distinct customer bases - the professional (installer) customers who provide auto repair services to their customers (DIFM - do it for me), and retail "walk-in" customers (DIY - do it yourself). Our dual-market strategy continues to differentiate us from the competition and is a major factor in our ongoing success. Depending on a store’s professional versus retail customer mix, more than 95 percent of our locations have team members dedicated to our professional customers, offering them separate counters, phone lines, and a delivery fleet that totals 18,455 vehicles. We also have a professional sales team, consisting of territory sales managers and in-store sales specialists, responsible for calling on our professional customers and building sound business partnerships to ensure O’Reilly is the First Call for their auto parts needs.

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Management Jobs in Elko, NV

Travel Center Store Manager LV Petroleum

Assistant Store Manager O'Reilly Automotive Inc

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