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Great people make ARG stand out in our industry, and we are looking for individuals who strive for personal and professional growth, and who want to work with a company founded on (and still led by) our solid Core Values of: Winning, Excellence, Love, Integrity, Gratitude, Humility and Teamwork. Ace Retail Group (ARG), is a division of Ace Hardware Corporation that owns and operates several Ace brands, including Westlake Ace, Great Lakes Ace, Buikema's Ace, Outer Banks Ace, Dennis Company, and Breed & Company.

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General Manager (Hays, Kansas) Location: Store 76 - Hays, KS Requisition ID: REQ-30949 Job Type: Description: >Full-Time About Ace Retail Group Ace Retail Group (ARG), is a division of Ace Hardware Corporation that owns and operates several Ace brands, including Westlake Ace, Great Lakes Ace, Buikema's Ace, Outer Banks Ace, Dennis Company, and Breed & Company. ARG is one of the largest hardware retailers in the United States and has two headquarters located in Lenexa, KS and Farmington Hills, MI. ARG's origins date back over a century and operates over 250 neighborhood stores located throughout the United States. Great people make ARG stand out in our industry, and we are looking for individuals who strive for personal and professional growth, and who want to work with a company founded on (and still led by) our solid Core Values of: Winning, Excellence, Love, Integrity, Gratitude, Humility and Teamwork. General SummaryThe General Manager is responsible for ensuring superior customer service in their store. They must develop associates at all levels, drive sales and profitability, and maintain effective expense and payroll budget management. They will also ensure compliance with effective inventory management and merchandising practices and all policies and procedures. Retail Management Experience Required. Essential Duties and ResponsibilitiesCustomer Service<ul><li>Provide positive representation of Westlake Ace Hardware.</li><li>Proactively assist customers in solving problems.</li><li>Greet customers entering and throughout the store. Thank customers when finished and when they are leaving the store.</li><li>Provide a friendly, outgoing demeanor; work well with customers as well as associates.</li><li>Ensure all calls and pages are answered promptly, courteously and effectively.</li><li>Handle customer complaints. Work to resolve problems with the customer and have Westlake's best interest taken into consideration.</li><li>Possess excellent product knowledge and knowledge of store layout and location of products.</li></ul>Store Operations<ul><li>Ensure a positive, professional and safe work environment for all associates.</li><li>Supervise the "general operations" of the entire store.</li><li>Responsible for ordering and maintaining desirable product inventory levels to ensure store profitability in compliance with corporate objectives.</li><li>Ensure compliance with all practices, policies and procedures necessary to manage inventory shrink. Monitor shrink numbers and take corrective actions.</li><li>Manage and direct preventative maintenance and repairs in order to maximize and protect all physical assets (i.e. building, fixtures and equipment).</li><li>Ensure receiving, checking in, stocking of merchandise for the store is being done completely.</li><li>Responsible for maintenance of back stock levels.</li><li>Oversee and assist with the daily maintenance, orderliness and cleanliness of the sales floor, stock room and outdoor merchandise areas.</li><li>Provide assistance in the overall general maintenance of the store.</li><li>Ensure forklift operations and receiving is completed in a safe and efficient way.</li><li>Ensure weekly price changes are being completed.</li><li>Ensure monthly cycle counts and negative on hand reports are being completed.</li><li>Ensure signage is current in the entire store.</li><li>Provide a clean and orderly sales floor, including end caps and ad goods merchandised.</li><li>Ensure special orders and rain-checks are being completed properly.</li><li>Ensure ad signage and products are ready for the customers.</li><li>Perform all other duties as assigned.</li></ul>Store Support Operations<ul><li>Responsible for the P & L and other corresponding reports.</li><li>Assist District Manager with the budget process for sales and expenses.</li><li>Manage payroll and other controllable expenses.</li><li>Responsible for the implementation of Store Support programs.</li><li>Attend trade shows and seminars with company guidance.</li><li>Responsible for successful Loss Prevention, Safety and Internal Audits.</li><li>Assist with special projects within the district as set forth by the District Manager.</li></ul>Hiring and Training of Associates<ul><li>Conduct weekly management staff meetings.</li><li>Ensure effective training and development of all associates.</li><li>Recruit prospective associates for possible management positions throughout Westlake Ace Hardware.</li><li>Manage and support the hiring, scheduling, reviewing, rewarding and coaching of all store associates including management.</li><li>Actively recruit and promote the advancement of Westlake associates.</li></ul>Leadership<ul><li>Become an integral part of the community in which you live and work through civic organizations and being community minded.</li><li>Challenge all associates to think of ways to better merchandise product, control expenses and increase sales.</li><li>Lead by example; be approachable by all associates and customers.</li></ul>Other Essential RequirementsAbility to exhibit and incorporate our Core Values into daily decisions and interactions with others:<ul><li>WINNING - In business, money is the score. To win, we must perform, compete, and have fun. At Ace, we win through people- our strength is being helpful.</li><li>EXCELLENCE - Excellence honors God and inspires people. We aspire to be the best, to continuously improve and to inspire others by giving the team our very best.</li><li>LOVE - Love the people, love the work and love the results.</li><li>INTEGRITY - For Ace to win, we need to be able to trust each other. And trust will require us to be honest, reliable, caring, of high character and of unquestioned ethics.</li><li>GRATITUDE - We recognize that we are blessed to be in the business of serving others.</li><li>HUMILITY - We strive for greatness with a humble, modest and respectful attitude.</li><li>TEAMWORK - We will fight the natural tendency for control and credit in favor of collaboration and mutual success, recognizing that Together, we are Ace.</li></ul>Minimum Skills, Requirements and Qualifications<ul><li>High School or GED equivalent.</li><li>Must have previous retail management experience. Hardware experience preferred.</li><li>Standing, walking, lifting (up to 25lbs) and climbing.</li></ul>PM22Compensation Details$65,000 - $70,000 per yearFor a full list of benefits and open positions, please visit us at: Want to be notified when new jobs are posted? Follow the link below to create an account and set up custom job alerts: Create Job Alert Equal Opportunity Employer Ace Retail Group is committed to a policy of promoting equal employment opportunities. The company recognizes the importance of diversity and leveraging the skills and talents of all people to the mutual advantage of each individual and the organization. The company is committed to the prevention of employment discrimination related to race, religion, color, sex (including sexual harassment), gender identity, national origin, age, marital status, disability and military discharge, or any other action covered by federal or state laws. About Ace Retail Group Ace Retail Group (ARG), is a division of Ace Hardware Corporation that owns and operates several Ace brands, including Westlake Ace, Great Lakes Ace, Buikema's Ace, Outer Banks Ace, Dennis Company, and Breed & Company. ARG is one of the largest hardware retailers in the United States and has two headquarters located in Lenexa, KS and Farmington Hills, MI. ARG's origins date back over a century and operates over 250 neighborhood stores located throughout the United States. Great people make ARG stand out in our industry, and we are looking for individuals who strive for personal and professional growth, and who want to work with a company founded on (and still led by) our solid Core Values of: Winning, Excellence, Love, Integrity, Gratitude, Humility and Teamwork. PI72b8f6fdd5-

Great Lakes Ace

General Manager (Hays, Kansas)

Budget Management

Budgeting

Coaching

Continuous Improvement

Corporate Compliance

Corrective Action

Credit Control

Customer Support/Service

Diversity

Forklift

Internal Audit

Inventory Levels

Inventory Management

Leadership

Lift/Move 25 Pounds

Loss Prevention

Maintain Compliance

Maintenance Services

Merchandising

Operational Support

Payroll Management

Preventative Maintenance

Product Control

Product Merchandising

Profit & Loss

Profit & Loss Management

Resolve Customer Issues

Retail

Retail Management

Revenue Growth

Safety/Work Safety

Sales

Shipping/Receiving

Team Player

Trade Shows

Training/Teaching

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Community Choice Financial Family of Brands

Assistant Store Manager

Accidental Death and Dismemberment (AD&D)

Animal Care

Artificial Intelligence (AI)

Auditing

Auto Insurance

Background Investigation

Business-to-Business (B2B)

Campaigns

Cash Management

Communication Skills

Computer Systems

Congestive Heart Failure

Consulting

Consumer Finance

Corporate Policies

Customer Relations

Data Collection

Dental Insurance

Develop and Maintain Customers

Driver's License

English Language

Facilities and Maintenance

Federal Laws and Regulations

Finance

Financial Analysis

Financial Reporting

Financial Services

Financial Transactions

Flexible Spending Accounts

Grocery Stores

Health Insurance

High School Diploma

Hospital

Insurance

Keyboards

Learning Management System (LMS)

Legal

Loan Processing

Microsoft Office

Multilingual

Multitasking

Order Processing

Physical Demands

Point of Sale (POS) Systems

Presentation/Verbal Skills

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Risk Management

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Sales Management

Security Protocols

Spanish Language

State Laws and Regulations

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Writing Skills

eLearning

[AW]-iCims

General Manager

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Credit and Collections

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Loyalty Programs

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Operations

Operations Management

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Promotional Programs

Schedule Development

Team Lead/Manager

Management Jobs in Hays, KS

Management Jobs in Hays, KS

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Management Jobs in Hays, KS

General Manager (Hays, Kansas) Great Lakes Ace

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General Manager Community Choice Financial Family of Brands

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