The ideal candidate will possess strong expertise in Asset Management operations, Enterprise Data Platforms, Incident Management, ITIL Service Management, Data Operations, Cloud Platforms (Azure/AWS), Databricks, and Data Governance. The SDM will be accountable for end-to-end service delivery, production stability, incident and problem management, service governance, operational excellence, SLA adherence, stakeholder communication, and continuous improvement initiatives across enterprise data platforms and business-critical applications.