Required skills/qualifications:Must be 18 years of age or olderAbility to read, write, speak, and understand EnglishExcellent Guest Experiences, strong communication skills for guest of all agesAbility to supervise the work of othersAbility to multitaskAbility to analyze staffing needs for optimal arcade operationsAbility to use computer applications such as spreadsheets, word processing, e-mail and database softwareKnowledge of the latest Family Entertainment Centers and arcade trends in the marketWork flexible schedule including nights, weekends, and/or holidays as neededHigh School diploma/GED or equivalent educationBilingual preferred, but not requiredOne-year related experience in an arcade Duties and ResponsibilitiesSales Goals:Meeting and exceeding arcade sales targets through effective management and customer engagementStaff Management:Hiring, training, and supervising hourly staff to ensure they are well-trained and provide excellent serviceGoal setting with direct reportsArcade Operations:Maintaining arcade games, ensuring they are in good working order, and restocking prizes and suppliesMaintain visual "show" appearance of arcade with strong attentions to detailInventory Management:Managing prize inventory, ordering supplies, and ensuring the arcade's prize store is well-stockedFinancial Management:Managing cash flow, reconciling game payouts, and completing audits to track sales and expensesMaintenance and Repair:Inspects and monitors the condition of arcade and attractions to ensure safe and proper operation; Coordinates with the arcade techs to maintain the arcadePerforming minor machine repairs and troubleshooting and coordinating with game technicians for larger repairsSafety, Security and Loss Prevention:Implementing measures to minimize theft and ensure a safe environment for customers and employeesEnsure safety rules and regulations are adhered to by patrons and staff according to established policies and laws for the wellbeing of allPromoting Organization and Cleanliness:Maintaining a clean and well-organized arcade environment, ensuring that games are in good working order and that prizes are well displayedCommunication:Communicating effectively with customers and employees and providing clear instructions and guidanceReporting:Preparing accurate reports on sales, inventory, and other key performance indicatorsSales Goals:Meeting and exceeding arcade sales targets through effective management and customer engagementStaff Management:Hiring, training, and supervising hourly staff to ensure they are well-trained and provide excellent serviceGoal setting with direct reportsArcade Operations:Maintaining arcade games, ensuring they are in good working order, and restocking prizes and suppliesMaintain visual "show" appearance of arcade with strong attentions to detailInventory Management:Managing prize inventory, ordering supplies, and ensuring the arcade's prize store is well-stockedFinancial Management:Managing cash flow, reconciling game payouts, and completing audits to track sales and expensesMaintenance and Repair:Inspects and monitors the condition of arcade and attractions to ensure safe and proper operation; Coordinates with the arcade techs to maintain the arcadePerforming minor machine repairs and troubleshooting and coordinating with game technicians for larger repairsSafety, Security and Loss Prevention:Implementing measures to minimize theft and ensure a safe environment for customers and employeesEnsure safety rules and regulations are adhered to by patrons and staff according to established policies and laws for the wellbeing of allPromoting Organization and Cleanliness:Maintaining a clean and well-organized arcade environment, ensuring that games are in good working order and that prizes are well displayedCommunication:Communicating effectively with customers and employees and providing clear instructions and guidanceReporting:Preparing accurate reports on sales, inventory, and other key performance indicatorsPerforms other related duties as assigned by the arcade Supervisors, Managers and DirectorsIf you’re ready to lead the fun and raise the bar, apply today. The newly open ISLAND Waterpark, a state of the art all year-round resort highlight is the largest indoor beachfront waterpark in the world, featuring 120,000 square feet housing 11 waterslides, a one-of-a-kind slide island, surf simulator, an indoor boardwalk, Paradise adult island and much more.