Define and monitor the metrics that matter: attach rate and attach quality, merchant boarding rate, time from signature to first transaction, activation and inactive-merchant rates, penetration, processed volume, net spread, and retention - and build the CRM and BI reporting that makes them visible to every seller, CSM, and executive. We're looking for a Director, Payments to own and scale the go to market strategy, operating model, and revenue performance of CARET Pay, our integrated payments product embedded in the legal practice management (LPM) software our customers run their firms on.