Interpersonal Skills (153): Shows understanding, friendliness, courtesy, tact, empathy, concern, and politeness to others; develops and maintains effective relationships with others; may include effectively dealing with individuals who are difficult, hostile, or distressed; relates well to people from varied backgrounds and different situations; is sensitive to cultural diversity, race, gender, disabilities, and other individual differences. The incumbent serves as Supervisor for the EDU, Executive Review Team, and Senior Advisor to the Executive Management Officer (EMO), on matters relating to Veterans education benefits, legislation and legislative activities; EDUs internal coordination of responses to a variety of congressional inquiries; executive correspondence; routine taskers and/or written communication.