FULL_TIME

FEED

UNKNOWN

Maintains the overall cleanliness of the office as needed to support the team and clinic environment, which may include, but not be limited to, taking out garbage, organization and cleanliness of desk, patient and office space and assistance with other team members to achieve a strong professional appearance for our employees, patients and visitors. Level 2: High School Diploma or its equivalent with a current CPR license* and 3 years’ experience in billing and coding and intermediate computer skills, which include typing 70-100 words per minute, knowledge of Microsoft Office including, word and excel.

Posting Title:
Patient Care Specialist (Medical Receptionist)

Overview:
<p style="margin:0px">At Fast Pace Health, a Patient Care Specialist provides administrative support essential for effective patient care under the direct supervision of a Nurse Practitioner or Physician Assistant. The Patient Care Specialist provides outstanding customer service and maintains a compassionate and welcoming atmosphere. The Patient Care Specialist provides effective customer service by using in-depth knowledge of front office processes, including patient registration and insurance practices, as well as effective communication processes to both patients and clinic employees. The Patient Care Specialist will maintain a high level of customer focus at all times, especially during periods of high patient volume.</p>

Why Choose Fast Pace Health?:
<p style="margin:0px">Fast Pace Health is a growing company! You will have the support and mentoring you need to become the best Clinical Tech you can be! We will help you grow your clinical competencies, and can offer you a rewarding career path. We work as a dynamic team to surpass our business goals by ensuring our patients receive the best care possible in a positive environment.</p><p style="margin:0px"> </p><p style="margin:0px">We offer competitive compensation and benefits such as holiday pay, PTO, medical, dental, vision and Work-Life balance, to name a few.</p><p style="margin:0px"> </p><p style="margin:0px">As a Fast Pace Health employee you will have the opportunity to participate in community events and outreach programs. This includes, but is not limited to, seasonal parades, book drives, festivals, trunk or treating, fun runs, and more. We dress up for holidays and celebrate with pot lucks. At Fast Pace, our community is our family, and we are a family first community.</p>

Responsibilities:
<p style="margin:0px"><strong>PRIMARY:</strong></p><ul><li>Demonstrates a high level of Customer Service to greet, register, and discharge all patients</li><li>Ability to cross train and assist with back-office duties as needed within scope of practice.</li><li>Accurately collect and input patient demographics and financial information at the time of registration for all patients.</li><li>Verifies and updates all patient insurance information at the time of registration.</li><li>Maintains strong knowledge of Medical Insurance Plans including but not limited to co-pays, deductibles, and coverage limits.</li><li>Stays up to date with all changes to Government and Commercial Insurance Plans.</li><li>Maintains a high-level understanding and knowledge of the Fast Pace Self-Pay program</li><li>Collects all insurance, co-pays or deductibles, or Self-Pay amounts at the time of registration of each patient.</li><li>Answers the phone with a polite, patient-centered manner demonstrating a commitment to positive patient experiences though outstanding Customer Service.</li><li>Maintains Fast Pace Customer Service levels and facilitating patient flow by notifying the provider of patient’s arrival, being aware of delays, and communicating with patients and clinical staff appropriately.</li><li>Retrieves, faxes, or mails medical records to primary care providers as needed. Coordinate medical records process for continuation of care.</li><li>Willing to cross-train on back-office clinical skills in order to perform in a cross-functional role as needed.</li><li>Completes all mandatory compliance training and consistently follows processes and procedures to maintain compliance standards.</li><li>Maintains friendly, cordial relations with all clients and employees; maintain a positive work atmosphere by acting and communicating in a manner that results in a positive work relationship with customers, co-workers and managers.</li><li>Performs the physical, use of senses, cognitive, and environmental functions of the position, as specified on the physical demands.</li><li>Responsible for folding towels, cleaning tables and helping patients with exercise equipment.</li><li>Welcome new employees on their first day in the clinic and facilitate introductions to team members, clinic tours, and an overview of the clinic processes.</li><li>Actively assist new employees with learning activities and completing required training.</li><li>Support new employee training by providing job shadowing, demonstration, and coaching opportunities.</li><li>Ability to comply with Company standards of operations.</li><li>Ability to adhere to the Core Values of the Company, of teamwork, communication, empowerment, quality of care, and friendliness.</li><li>The ability to promote and maintain a respectful culture of employee, employer, patients and business confidentiality.</li><li>Demonstrates proficiency with basic PC skills to include typing, utilization of a mouse, and ability to use basic software such as MS Outlook and Word.</li><li>Maintains the overall cleanliness of the office as needed to support the team and clinic environment, which may include, but not be limited to, taking out garbage, organization and cleanliness of desk, patient and office space and assistance with other team members to achieve a strong professional appearance for our employees, patients and visitors.</li><li>Responsible for keeping the reception area clean and organized.</li><li>Perform other duties as assigned by management.</li></ul><p style="margin:0px"><br/><strong>SECONDARY:</strong></p><p style="margin:0px">Additional Requirements and responsibilities</p><ul><li>Level 1: High School Diploma or its equivalent with a current CPR license* and at least 1 year of customer experience, preferably urgent care</li><li>Level 2: High School Diploma or its equivalent with a current CPR license* and 3 years’ experience in billing and coding and intermediate computer skills, which include typing 70-100 words per minute, knowledge of Microsoft Office including, word and excel. Intermediate skills in excel including basic formulas and v lookup.</li><li>Level 3: High School Diploma or its equivalent with a current CPR license* and 3 years’ experience in billing and coding and intermediate computer skills, which include typing 70-100 words per minute, knowledge of Microsoft Office including, word and excel. Intermediate skills in excel including basic formulas and v lookup.</li><li>Administration duties, including but not limited to scheduling, ordering, training, and other duties assigned by Clinic and or Regional Director</li></ul><p style="margin:0px">*Receive and active within 7 days of hire.</p>

Experience Requirements and Preferences::
<p style="margin:0px"><strong>Education:</strong> High School Diploma or its equivalent</p><p style="margin:0px"> </p><p style="margin:0px">AND</p><p style="margin:0px"> </p><p style="margin:0px"><strong>Experience:</strong></p><ul><li>1 Year of medical office experience with basic medical terminology and insurance knowledge preferred.</li><li>1 Year experience with basic use of PC to include using mouse, standard software such as MS Office to include Outlook and <br/>Word.</li></ul>

Education Requirements::
High School Diploma or Its Equivalent

Compliance:
<p style="margin:0px">Fast Pace Health is committed to the principle of equal employment and creating an inclusive environment for the benefit of our employees, our patients, and our communities. We are an equal opportunity employer and welcome job applications from qualified individuals without regard to race, creed, color, ancestry, religion, sex, sexual orientation, gender identity, pregnancy, national origin, age, disability, veteran status, marital status, parental status, genetic information or any other legally protected characteristics or conduct. <br/>Please refer to the links below for information regarding your rights under certain federal laws: <br/><a href="https://www.dol.gov/sites/dolgov/files/WHD/legacy/files/fmlaen.pdf" rel="noopener nofollow noreferrer" target="_blank">https://www.dol.gov/sites/dolgov/files/WHD/legacy/files/fmlaen.pdf</a><br/><a href="https://www.dol.gov/whd/regs/compliance/posters/eppac.pdf" rel="noopener nofollow noreferrer" target="_blank">https://www.dol.gov/whd/regs/compliance/posters/eppac.pdf</a><br/>Mississippi Residents Only:<br/>In Mississippi, Fast Pace requires pre-employment/drug/alcohol testing as a condition of employment. The law requires that Fast Pace notify applicants, in writing, upon application and prior to the collection of the specimen for drug and alcohol test, that they may be tested for “the presence of drugs [or alcohol] in their metabolites.” Miss. Code. Ann. § 71-7-3(5).</p><p style="margin:0px"> </p><p style="margin:0px"><strong>Applicants are limited to individuals from states, excluding the following:  California, Colorado, Hawaii, Illinois, New Jersey, New York, Rhode Island, Washington, and the District of Columbia.</strong></p>

Brand Name:
Fast Pace Health

Fast Pace Health

Patient Care Specialist (Medical Receptionist)

Administrative Skills

Billing

CPR Certification

Clinical Competency

Co-Payments

Coaching

Communication Skills

Compensation and Benefits

Computer Skills

Cross-Functional

Customer Experience

Customer Relations

Customer Support/Service

Fax Machines

Genetics

Government

Health Insurance

High School Diploma

Insurance

Maintain Compliance

Medical Office

Medical Office Administration

Medical Records

Medical Terminology

Mentoring

Microsoft Excel

Microsoft Office

Microsoft Outlook

Microsoft Word

Nurse Practitioner

Nursing Management

Organizational Skills

Patient Care

Patient Registration

Physical Demands

Physician Assistant

Primary Care

Process Management

Quality of Care

Regulatory Compliance

Self Programming Language

Staff Training

Team Player

Telephone Skills

Training/Teaching

Typing

Urgent Care

Vlookups

[AW]-iCims

This role requires experience with diagnosis coding, claim follow-up, and working with insurance providers to ensure timely and accurate reimbursement. Enter charges accurately and apply appropriate diagnosis/procedure codes (ICD-10, CPT, HCPCS).

HOUR

<div><strong>Location: </strong>Dothan, AL<br/><strong>Pay: </strong>Starting at $14/hour and up (based on experience)</div><div><br/></div><div><strong>Job Summary:</strong><br/>We are seeking a detail-oriented <strong>Prior Authorization Specialist</strong> to manage insurance authorizations, claims processing, and billing support. This role requires experience with diagnosis coding, claim follow-up, and working with insurance providers to ensure timely and accurate reimbursement.</div><div><br/></div><div><strong>Key Responsibilities:</strong></div><ul><li>Obtain prior authorizations and verify insurance coverage and benefits</li><li>Enter charges accurately and apply appropriate diagnosis/procedure codes (ICD-10, CPT, HCPCS)</li><li>Submit claims and follow up on denials, rejections, and unpaid claims</li><li>Correct, resubmit claims, and maintain detailed documentation of all account activity</li></ul><div><strong>Qualifications:</strong></div><ul><li>Experience in medical billing, insurance, or prior authorizations preferred</li><li>Knowledge of diagnosis and procedure coding (ICD-10, CPT, HCPCS)</li><li>Strong attention to detail, organization, and problem-solving skills</li><li>Ability to communicate effectively and manage multiple tasks in a fast-paced environment</li></ul><div>Personnel Resources is an equal opportunity employer. </div><div><br/></div><div>#CL </div>

Personnel Resources

Prior Authorization Specialist

Claims Management

Claims Processing

Current Procedural Terminology (CPT)

Detail Oriented

Documentation

Healthcare Common Procedure Coding System (HCPCS)

ICD-10

Medical Billing

Multitasking

Problem Solving Skills

Reimbursement

Time Management

HaleyMarketing

The ideal candidate will possess strong administrative skills, excellent patient service abilities, and familiarity with dental office operations and electronic health record (EHR) systems. We are seeking a dedicated and detail-oriented Dental Front Office Assistant to join a busy dental practice in Dothan.

<div><div>We are seeking a dedicated and detail-oriented Dental Front Office Assistant to join a busy dental practice in Dothan. The ideal candidate will possess strong administrative skills, excellent patient service abilities, and familiarity with dental office operations and electronic health record (EHR) systems. Prior experience with dental office management, medical billing, and insurance verification is highly preferred.<br/>Work hours are Monday-Thursday 8am-5pm.</div><div>Duties</div><ul><li>Greet patients warmly and manage multi-line phone systems with professional phone etiquette</li><li>Schedule patient appointments using dental practice management software such as Eaglesoft or Dentrix</li><li>Verify insurance coverage and process insurance claims</li><li>Collect payments and perform medical billing and coding including CPT, ICD-9, ICD-10 coding</li><li>Review documentation for accuracy and completeness in compliance with HIPAA regulations</li><li>Manage patient records, update electronic health records (EHR), and ensure confidentiality of health information</li><li>Assist with patient intake procedures, including data entry and documentation review</li><li>Handle front desk administrative tasks such as filing, faxing, and maintaining dental records</li><li>Support office management activities including appointment reminders, patient follow-up, and care plan documentation</li><li>Maintain knowledge of dental terminology and office procedures to provide efficient support</li></ul><div>Skills</div><ul><li>Strong knowledge of dental terminology</li><li>Experience with dental practice management software</li><li>Proficiency in Microsoft Office Suite (Word, Excel) and typing skills</li><li>Excellent customer service skills with the ability to communicate effectively via phone and in person</li><li>Ability to verify insurance benefits accurately and process claims efficiently</li><li>Knowledge of HIPAA compliance standards for health information management</li><li>Bilingual abilities are a plus to serve a diverse patient population</li><li>Previous clinic or dental office experience highly desirable; strong clerical or administrative background also beneficial</li><li>Ability to multitask efficiently in a fast-paced environment while maintaining attention to detail</li></ul></div>

Front Desk

Calendar Management

Data Entry

Documentation Plan

Documentation Review

Electronic Medical Records

HIPAA (Health Insurance Portability and Accountability Act)

Health Information Management

Health Plan

ICD-9

Medical Record System

Medical Treatment

Multilingual

Office Management

Patient Admissions

Patient Confidentiality

Patient Follow-up

Practice Management Software

Record Keeping

Records Management

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Patient Care Specialist (Medical Receptionist)Fast Pace Health

Prior Authorization SpecialistPersonnel Resources

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