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A multi-skilled person dedicated to assisting in all aspects of medical practice including administrative and clinical procedures under the direct supervision and responsibility of a licensed physician and Office Manager or Team Lead. Makes contacts to other departments, physicians, patients and other outside organizations as necessary for the departmental/practice operations.

Overview:
Job DutiesProvides excellent customer service and greets patients entering the department/practice. A multi-skilled person dedicated to assisting in all aspects of medical practice including administrative and clinical procedures under the direct supervision and responsibility of a licensed physician and Office Manager or Team Lead.

Responsibilities:
Essential Functions• Receives and directs messages, (electronic, in person and telephone calls) to the appropriate personnel. Makes contacts to other departments, physicians, patients and other outside organizations as necessary for the departmental/practice operations.• Maintains patient scheduling functions, and sets patient appointments through established guidelines.• Interviews and completes the registration process for patients utilizing the specific service.• Keys patient dispositions, diagnostic codes, patient orders, charges and payments as defined in the electronic medical record.• Performs cashiering functions as it relates to co-payments or other patient payments/collections. May perform routine clerical duties for the department.• Perform venipuncture and administer routine, non-controlled medications.• Administer medication as directed by and under the direct supervision of licensed physician.• Collect routine laboratory specimens as directed by the provider.• Perform basic laboratory procedures including aseptic procedures and taking patient’s vital signs.• Provides excellent customer service for patients/families/representatives and other members of the treatment team.

Qualifications:
Experience Requirements1 year      Medical assistant                                                                                                                                         preferred2 years    Clerical/customer service experience -ideally in a health care related industry                             preferred1 year      One year experience with third party payors and computer experience for in                 putting data and reviewing patient demographic material                                                                preferredEducation RequirementsHigh School Diploma or GED                                                                                                                      requiredCertification/LicensureCertified Medical Assistant (CMA)                                                                                        required within 6 monthsBasic Life Support (BLS)                                                                                                          required at time of hireMedical Terminology Certificate                                                                                          preferred within 30 daysRequirement of having completed an MA program that is accredited by the National Commission forCertifying Agencies, a national or state medical association, or an agency approved by the board.UFJPI is an Equal Opportunity Employer and Drug Free Workplace

UF Health

Certified Medical Assistant / Cust Service Rep | Ortho North | Days

Administrative Skills

Asepsis

Basic Life Support (BLS)

Certified Medical Assistant

Clinical Assessment

Co-Payments

Computer Skills

Customer Support/Service

Demographics

Electronic Medical Records

Healthcare

Laboratory Techniques

License Management

Medical Assistance

Medical Billing

Medical Diagnosis

Medical Office

Medical Terminology

Medical Treatment

Medication Administration

Medications

Office Management

Phlebotomy

Physician Credential

Specimen Collection

Specimens/Samples

Team Lead/Manager

[AW]-iCims

FULL_TIME

YEAR

The ideal candidate will have strong treatment plan coordination (TPC) experience, a solid background in dental management, and a passion for motivating teams to exceed goals. Harbour Dental Care is a private dental practice that empowers confidence by removing barriers to provide premiere experiences across our 9 locations.

Are you ready to lead, motivate, and build a team from the ground up? Harbour Dental Care is a private dental practice that empowers confidence by removing barriers to provide premiere experiences across our 9 locations. We’re opening a brand new office, and this is your opportunity to take the lead and make it shine!We’re seeking an experienced Dental Office Manager who thrives on leadership, growth, and excellence. The ideal candidate will have strong treatment plan coordination (TPC) experience, a solid background in dental management, and a passion for motivating teams to exceed goals.<hr/><h3>What You’ll Do</h3><ul><li>Champion and uphold the Harbour Dental Care vision and core values, fostering a positive and high-performing team culture.</li><li>Lead all aspects of practice operations, including KPIs, provider relations, and financial goals.</li><li>Use company systems and resources to support providers, grow revenue, manage provider hours, and meet financial targets.</li><li>Execute company initiatives, ensuring timely reporting and communication with leadership.</li><li>Collaborate with company and regional leadership to enhance patient experience, engagement, and revenue cycle processes.</li><li>Deliver exceptional patient care and ensure every visit reflects the Harbour Dental Care premiere experience.</li><li>Provide ongoing coaching and mentorship for team members, focusing on both personal and professional growth.</li><li>Oversee OSHA compliance, safety protocols, and emergency preparedness.</li><li>Travel up to 25% to assist other Harbour Dental Care offices as needed.</li></ul><hr/><h3>What You’ll Bring</h3><ul><li>3+ years of dental management experience, including treatment planning and financial coordination.</li><li>Strong knowledge of dental terminology, billing, and coding guidelines.</li><li>Excellent communication, problem-solving, and leadership skills.</li><li>Self-starter mentality with initiative, accountability, and drive for results.</li><li>Proven organizational skills and the ability to balance multiple priorities with excellence.</li><li>Critical thinking and sound decision-making abilities.</li></ul><hr/><h3>Why You’ll Love Harbour Dental Care</h3>We value our team and invest in their success. You’ll enjoy:<ul><li>Medical, Dental, and Vision Insurance</li><li>Paid Holidays & Paid Time Off</li><li>401(k) Retirement Plan</li><li>A collaborative, supportive, and fun team culture</li><li>The excitement of launching and growing a brand new location!</li></ul> COMPENSATION:  $60,000 - $67,000/yearPowered by JazzHR

Harbour Dental Care

Dental Office Manager

Billing

Coaching

Communication Skills

Dental Insurance

Exceeded Sales Goal

Leadership

Maintain Compliance

Mentoring

Multitasking

OSHA

Organizational Skills

Patient Care

Performance Metrics

Problem Solving Skills

Provider Relations

Revenue Growth

Revenue Management

Safety Compliance

Team Building

Time Management

Treatment Plan

Vision Plan

Willing to Travel

partner JazzHR

The Department of Surgery is seeking applicants for the position of Multispecialty Office Manager, a critical role in the department that provides day to day management and oversight of over 10 subspecialties across the divisions of Gastrointestinal Surgery / Surgical Oncology, Plastic Surgery, and ENT. Under the supervision and leadership of associated Ambulatory/Operations Administrator(s), a successful candidate will work well in a matrix structure, have a strong skillset in building teams and fostering employee development, while building a working culture of excellence in all aspects of clinical and clerical functions.

Overview:
Job DutiesThe Department of Surgery is seeking applicants for the position of Multispecialty Office Manager, a critical role in the department that provides day to day management and oversight of over 10 subspecialties across the divisions of Gastrointestinal Surgery / Surgical Oncology, Plastic Surgery, and ENT. This position directs, supervises and coordinates daily operational activities while also responsible for clinical and clerical personnel. Under the supervision and leadership of associated Ambulatory/Operations Administrator(s), a successful candidate will work well in a matrix structure, have a strong skillset in building teams and fostering employee development, while building a working culture of excellence in all aspects of clinical and clerical functions.  Join an outstanding team and department that is poised for substantial growth as we continue to expand our footprint in the Northeast Florida region. In consultation with Ambulatory Administrator and/or Director, manages the logistical operation of a sub-specialty center with several sub-specialties, that caters to the needs of medically complex patients. Directs, supervises, and coordinates the daily operational activities. Responsible for the management of personnel, supplies, equipment, and patient financial interactions to include collection of co-payments, co-insurance, and cash handling. Provides exemplary customer service and ensures that a high level of customer service is provided by all office/department staff. Serves as the liaison between programs and Administrative Directors. Monitors and adheres to all policies, procedures, and regulatory requirements.

Responsibilities:
• In coordination with the Ambulatory Administrator and/or Director, participates in promoting financial viability of each assigned practice through monitoring of financial performance related to revenue, expenditures, and resource management• Works with the property management in assigned location to obtain keys and parking decals for new providers and staff and coordinates other facility requests.• Provides supervision for the non-provider staff, to include organizing work assignments, counseling, problem solving, scheduling, and productivity monitoring, evaluating performance, implementing performance improvement projects, and maintaining payroll functions.• Performs management duties to include participating in the hiring process, monitoring staff qualifications, staff orientation, staff training and scheduling. Ensure training and job competencies are completed prior to deployment.• Provides a staffing model to ensure workload and operational hours' coverage, including cross-training of staff and assignments for the various subspecialties that further develop staff performance, as well as adherence to budget targets.• Provides coaching and direction for staff to maximize and strengthen exceptional customer service performance while holding staff accountable.• Provides oversight of fiscal policies and procedures to include billing compliance, fiscal goals, cash handling functions, coding and encounter processing.• Resolves medical/administrative problems and patient complaints through the facilitation of excellent lines of communication between staff and providers under the direction of the Ambulatory Administrator and/or Director• Implements and maintains quality improvement programs, proactively implements approved actions plans to resolve problem areas, actively participates in goal setting for the practices and coordinates the efforts to meet the goals.• Maintains appropriate records, required documentation, and employee files, including physician credentials and licensure documentation.• Travel up to 10%

Qualifications:
Experience Requirements3 years     Supervisory experience                                                                                               required3 years     Operational experience in a clinical outpatient setting                                         requiredEducation RequirementsHigh School Diploma or GED                                                                                                         requiredAssociates Healthcare, Administration or Business                                                                 preferredUFJPI is an Equal Opportunity Employer and Drug Free Workplace

Multispecialty Mgr | Surgery North- Clinic | Days | Full Time

Budgeting

Documentation

Employee Orientation

Expense Management

Financial Compliance

Financial Management

Financial Policies

Financial Procedures

Healthcare Administration

Insurance

Logistics Management

Oncology

Operations Management

Outpatient Care

People Management

Performance Analysis

Performance Management

Plastic and Reconstructive Surgery

Property Management

Quality Management

Record Keeping

Regulatory Requirements

Resource Management

Set Goals

Staff Development

Staff Training

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Certified Medical Assistant / Cust Service Rep | Ortho North | DaysUF Health

Dental Office ManagerHarbour Dental Care

Multispecialty Mgr | Surgery North- Clinic | Days | Full TimeUF Health

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