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2. Enters and verifies patient demographics, location, physician data, tests requested, time and date of collection, appropriate clinical information, and all other pertinent data found on requisitions and computer-generated orders as required for processing and billing. Aliquots and labels specimens according to established departmental procedures and practices, delivers specimens to the technical area in a timely manner and / or performs initial processing and preparation of samples for transport.

Primary City/State: Show Low, Arizona Department Name: PSC-Show Low-ZPT Work Shift: Day Job Category: Phlebotomy POSITION SUMMARY This position may be located within a Hospital Facility, Patient Service Center (PSC), In Office Phlebotomy (IOP) or Mobile Diagnostic Services (MDS). This position may be responsible to provide coverage at multiple locations. This position is responsible for the collection and receipt of biological specimens into the department, their proper entry into the company's computer system, the preparation of samples for analytical testing and/or the distribution of these specimens to the proper analytical area. This includes responsibility for pre and post aspects of analytical testing. This position will also perform specified analytical testing as assigned. Follows the guidelines of the Code of Conduct. Performs all functions according to established policies, procedures, regulatory and accreditation requirements, as well as applicable professional standards. CORE FUNCTIONS 1. To include the following: 1) specimen collection 2) general laboratory specimen processing or 3) referral laboratory processing. In doing so, ensuring correct patient and specimen identification and specimen integrity by using appropriate techniques for all age criteria as required. In IOP locations, will manage client relationship within Compliance regulations to ensure that their needs are met and Sonora Quests' business objectives are satisfied. 2. Enters and verifies patient demographics, location, physician data, tests requested, time and date of collection, appropriate clinical information, and all other pertinent data found on requisitions and computer-generated orders as required for processing and billing. Verifies accuracy of entered information. Verifies appropriateness of specimens received. Aliquots and labels specimens according to established departmental procedures and practices, delivers specimens to the technical area in a timely manner and / or performs initial processing and preparation of samples for transport. May assist in monitoring workflow and training of new employees. 3. Focuses on quality by assuring that all work performed is accurate and complete. Completes documents legibly and accurately per site protocol. Follows established methods and practices. Maintains familiarity with departmental procedures. Uses appropriate documentation to record communications. Initiates computer generated reports as required for patient reporting and quality assurance monitoring. Meets departmental standards for productivity and quality as currently defined. Actively participates and provides input to dept/system via committees or Six Sigma teams. Maintains acceptable specimen rejection rates and meets the departmental standards for productivity and quality as currently defined. 4. Participates in departmental financial responsibilities through the appropriate use of supplies and materials. Avoids excessive waste. Participates in department initiatives to reduce costs and improve service. Basic knowledge of billing. Commitment to error free work environment. 5. Communicates courteously and professionally with internal and external customers. Interacts with co-workers with an emphasis on teamwork and a focus on customer service. All employees must be able to work all areas/departments/shifts as assigned. Resolves basic service issues. Attends meetings and remains current with internal/external communications, i.e. e-mail, newsletters, etc. 6. Acknowledges and understands the importance of 'Patient Rights' and privacy (HIPAA). SUPERVISORY RESPONSIBILITIES DIRECTLY REPORTING None MATRIX OR INDIRECT REPORTING None TYPE OF SUPERVISORY RESPONSIBILITIES None SCOPE AND COMPLEXITY Primarily departmental responsibility, Involved in interdepartmental communication and activities. Internal Customer - Employees of the system. External Customer - Nurses, physicians, office personnel, and vendors. PHYSICAL DEMANDS/ENVIRONMENT FACTORS Able to stand, walk, bend, squat, reach and stretch frequently. Required to lift, push and/or pull up to 25 pounds. Requires manual dexterity. Must use standard precautions due to threat of exposure to blood and body fluids, chemical, electrical and biological hazards. Ability to distinguish colors and to take direction and assimilate instructions quickly. Requires use of computer, printers, copiers, telephone, fax and department specific equipment. KNOWLEDGE, SKILLS AND ABILITIES <ul><li>Must exhibit personal maturity and responsibility.</li><li>Excellent reading, writing and math abilities.</li><li>Communicates effectively in oral and written formats sufficient to demonstrate comprehension.</li><li>Ability to perform detailed work; work with frequent interruptions, multi-task, problem solve and memorization.</li><li>Ability to take direction and assimilate instructions quickly.</li><li>Detail oriented and exceptional organizational skills.</li><li>Basic computer skills.</li><li>Must exhibit skills in exceptional customer service, good performance review and passing on-site competency evaluation and /or assessment as defined by the department.</li></ul> MINIMUM QUALIFICATIONS <ul><li>Minimum age requirement of 18.</li><li>High School diploma or equivalent may be required dependent on state regulatory requirements.</li><li>Basic knowledge of department resource materials.</li><li>Completion of a phlebotomy program or phlebotomy experience.</li><li>Phlebotomy certification as defined by state regulations.</li><li>Position may require DHS Fingerprinting Certification or the ability to obtain fingerprint certification.</li><li>Dependent on department/location, candidate must possess a valid state driver's license in the state of employment and be eligible for coverage under the company auto insurance policy.</li><li>Float positions require travel and flexible hours required to work multiple locations and required to cover at mobile phlebotomy facilities/in-office phlebotomy locations with minimal notice. Must be flexible and available based on staffing requirements, weekends, holidays and overtime. May be required to work occasional on-call duties weekends, evenings and early AM.</li><li>Progression through career ladder II-IV is subject to completion of career ladder requirements.</li></ul> PREFERRED QUALIFICATIONS <ul><li>Bilingual (Spanish/English).</li><li>Knowledge of medical terminology.</li><li>Additional related education and/or experience.</li></ul> DATE APPROVED 05/26/2024 EEO Statement: EEO/Disabled/Veterans Our organization supports a drug-free work environment. Privacy Policy: Privacy Policy

Sonora Quest Laboratories

Phlebotomy Tech I FLOAT

Analysis Skills

Auto Insurance

Billing

Clinical Data Collection

Communication Skills

Computer Skills

Computer Systems

Corporate Policies

Cost Control

Customer Relationship Management (CRM)

Customer Support/Service

Data Quality

Detail Oriented

Documentation

Driver's License

English Language

Equipment Maintenance/Repair

Financial Management

HIPAA (Health Insurance Portability and Accountability Act)

Homeland Security

Hospital

Lift/Move 25 Pounds

Mathematics

Medical Office

Medical Records

Medical Terminology

Multilingual

Multitasking

Newsletter

Nursing

Organizational Skills

Patient Care

Patient Rights

Performance Reviews

Phlebotomy

Physical Demands

Presentation/Verbal Skills

Problem Solving Skills

Regulatory Compliance

Sample/Specimen Processing

Site Evaluation

Six Sigma

Spanish Language

Specimen Collection

Specimens/Samples

Staff Training

State Laws and Regulations

Team Player

Testing

Time Management

Willing to Travel

Writing Skills

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Staff Development: Mentor and lead ongoing professional development and training programs for physical therapists, occupational therapists, and speech language pathologists to foster their clinical skills, professional growth, and adherence to best practices in patient care. Resource Management: Allocate physical, financial, and human resources efficiently across sites to meet the operational needs of physical therapy, occupational therapy, and speech-language pathology services, optimizing patient care and staff satisfaction.

<h3>Description</h3> <div>TMC is a therapy provider that brings physical, occupational, and speech therapy services to long term care providers. We are growing and looking for an Rehab Director to join and lead the team. We want a therapist that believes in the benefits of therapy and has a passion for what they do. Giving back is at the core of everything we do. TMC is committed to our team members, helping them enhance skills, remain current on regulations, stay up to date on innovative technology, and advance their personal and professional growth.    If you are looking for an opportunity where you can see your career grow and be part of something incredible, TMC is the place for you. We take pride in offering growth opportunities as we seek leadership within our current teams. TMC is also committed to a culture of caring, not just for those we serve, but for our own team members.  With TMC, therapy doesn’t just make a living; it makes a difference. Come be part of something bigger than a job!  </div> <h3>Key Responsibilities</h3> <div>On-Site leadership of one location overseeing physical therapists, occupational therapists, and pathologists, your key responsibilities will include managerial, clinical, and administrative duties. The top focus is team members, patients, and customer experiences. Your role will be pivotal in ensuring the highest standards of care and operational efficiency. Here are your core responsibilities: </div><ul><li>Clinical Oversight: Ensure the delivery of physical therapy, occupational therapy, and speech therapy across all locations is performed at the highest standards of clinical excellence and evidence-based practice. Monitor and assess the quality of care provided, intervening when necessary to guide improvements. </li><li>Compliance and Regulation: Regularly review and enforce compliance with all relevant healthcare regulations and standards, pertaining to physical therapy, occupational therapy, and speech-language pathology services. This includes ensuring that all practitioners maintain current licensure and certifications. </li><li>Staff Development: Mentor and lead ongoing professional development and training programs for physical therapists, occupational therapists, and speech language pathologists to foster their clinical skills, professional growth, and adherence to best practices in patient care. </li><li>Interdisciplinary Collaboration: Facilitate and encourage effective collaboration among all disciplines, PT, OT, and SLP to ensure a multidisciplinary approach is used to maximize outcomes. </li><li>Resource Management: Allocate physical, financial, and human resources efficiently across sites to meet the operational needs of physical therapy, occupational therapy, and speech-language pathology services, optimizing patient care and staff satisfaction. Physical Therapists and Assistants, Occupational Therapists and Assistants, and Speech Language Pathologists are welcome to apply.</li><li>Supports the Mission, Values and Vision of TMC and the facility.</li><li>Leads and directs the work of others.</li><li>Utilizes all relevant data and clinical judgement to ensure appropriate delivery of therapy care to maximize outcomes and meet desired goals at discharge.</li><li>Plan and schedule staff based on clinical needs of patients. </li><li>Maintaining ongoing communication with facility skilled services team regarding variances from the care plan or transfer/discharge plan that effect reimbursement and maximizes outcomes. </li><li>Intervening to overcome deviations in the expected plan of care that would affect safe patient discharge and re-hospitalization. Assisting with stabilization of medical condition immediately. </li><li>Assist with needed training regarding appropriate coding, documentation and assessment to support accurate continuity of utilization and medical necessity.</li><li>Promote clinical program within their market with quality outcome reporting, delivery of risk based programs and hospital relationships </li><li>Oversee New Hire Orientation to ensure components are completed in accordance with Human Resource policies prior to beginning work and/or patient care. Educate all new hires with regard to company policies, protocols and daily responsibilities. </li><li>Attend and participate in facility and company meetings as appropriate. </li><li>Ensure accuracy, timeliness and organization of all paperwork in accordance with Medicare and company requirements. </li><li>Ensure accuracy, timeliness, and organization of billing and payroll logs according to company policies. </li><li>Manage and assist therapists to maximize patient care support and efficiency.</li><li>Inform team members of all changes to policies and procedures as dictated by facility, Medicare, insurance, and TMC to ensure quality assurance and compliance with all regulatory requirements. </li><li>Responsible for daily interaction with facility and staff; promote a positive work environment and provide (and promote) the TMC Experience. </li><li>Assist in the maintenance and implementation of special programs. </li><li>Promote employee development and clinical program enhancement as indicated.</li><li>Complete required performance appraisals for therapy staff, which will include making recommendations with regard to new hires and promotional situations.</li><li>Counsel staff when necessary via PGAP with direct input and approval from Area Manager, Regional Director, Vice President Operations and Human Resources. This will include all levels of discipline from informal staff meetings to terminations. </li><li>Ensure therapy department has sufficient supplies/equipment by making requests as appropriate. </li><li>Comply with his/her discipline specific job description including but not limited to the physical strength requirements. </li><li>Assists the registered therapists in carrying out procedures and programs.</li><li>Performs routine treatment procedures in accordance with the planned program. </li><li>Reports any pertinent findings to the registered therapist.</li><li>Develop professional working relationships with staff, customer, facility team members, residents, and resident family members. </li><li>Communicate relevant facility, patient, and/or staff issues to Area Manager in a timely fashion. </li><li>Other duties as assigned.</li></ul> <h3>Skills, Knowledge and Expertise</h3> <ul><li>Degree in an accredited Physical Therapy (PT), Occupational Therapy, or Speech Language Pathology Program. Certified assistants also qualify- Physical Therapy Assistant (PTA) or Certified Occupational Therapist Assistant (COTA).  </li><li>Current license/certification in the state of practice </li><li>2+ Years Experience in healthcare, long-term care setting preferred. </li><li>Knowledge of Medicare, insurance, and resident rights </li></ul><div>TMC is an equal opportunity employer.</div> <h3>Benefits</h3> <ul><li>New Grad Tuition Reimbursement Available!</li><li>Flexible Scheduling.</li><li>CEU and State Licensure Reimbursements.</li><li>13 Days of PTO and 6 Paid Holidays.</li><li>Plus one free Floating Holiday every year!</li><li>Internal Growth and Leadership Opportunities.</li><li>Mental Wellbeing Support Program.</li><li>Health, Dental, and Vision.</li><li>Retirement benefits (including 401k company match).</li></ul>

In 1972, Harrold Annett purchased the dormant trucking company, The Mickow Corporation. On March 6, driver Wally Harrah delivered TMC's first load from Chicago to Des Moines. With six power units and an office staff of two, Harrold and his team of professionals built TMC into the largest privately-held flatbed carrier in the nation.

In 2013, Harrold Annett established an Employee Stock Ownership Plan (ESOP) and TMC became an employee-owned company.

TMC's headquarters in Des Moines, Iowa are set on a picturesque 50-acre campus which includes state-of-the-art training and maintenance facilities, TMC Truck Sales, and the up-scale Baymont Inn and Suites, the industry's first driver hospitality center. TMC also has additional maintenance, office and training facilities located throughout the country.

As the industry's premier flatbed carrier, TMC is known for its integrity, innovation, highly-trained drivers, impeccably maintained late-model equipment, superior safety and claim-free delivery record and unwavering dedication to quality and customer service.

MISSION STATEMENT
The mission of TMC is to be recognized as the standard-bearer of quality performance in flatbed transportation. We will accomplish this by searching out the very best people, training them in the fundamentals of quality and empowering them to develop innovative techniques focused on customer satisfaction. Emphasis will be placed on continuous process improvement in all measurable aspects of our business.

COMPANY CULTURE
The life values of TMC's founder Harrold Annett are the driving force behind the TMC philosophy. His dedication to honest, hard work and his unyielding commitment to excellence are the core values that we live by. We take great pride in TMC and it shows in everything we do. There is a TMC way of doing things and these fundamental beliefs have guided us for more than 40 years.

Rehab Director

Administrative Skills

Best Practices

Calendar Management

Certified Occupational Therapist Assistant (COTA)

Clinical Competency

Clinical Data

Clinical Monitoring

Clinical Practices/Protocols

Customer Experience

Customer Relations

Discharge Plans

Disciplinary Action

Drug Development

Employee Orientation

Employee Relations

Employee Terminations

Health Plan

Healthcare

Healthcare Quality

Healthcare Reimbursement

Human Resources

Insurance

Leadership

Long-Term Care

Medical Assistance

Medical Conditions

Medicare

Mentoring

Occupational Therapy

Pathology

Patient Education

Physical Therapy

Program Planning

Quality Assurance

Quality of Care

Regulations

Regulatory Requirements

Resource Management

Risk

Speech and Language Pathology

Staff Development

Standards of Care

Team Lead/Manager

Training Program

Training/Teaching

Treatment Plan

Workplace Issues

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Phlebotomy Tech I FLOATSonora Quest Laboratories

Rehab DirectorTMC

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