Quality and Performance Improvement Participates in organizational quality and performance-improvement activities related to case management and utilization, including monitoring and improvement of: length of stay, avoidable days, readmissions, discharge delays, post-acute placement delays, denials, patient status accuracy, authorization compliance, timeliness of discharge planning, successful transitions of care, utilization of swing bed and other post-acute services, participates in case reviews, audits, utilization review activities, interdisciplinary committees, and regulatory readiness activities as assigned. Collaboration The RN Case Manager works closely with: hospitalists and attending physicians, emergency department providers, nursing, social work, utilization review, clinical documentation integrity, rehabilitation services, pharmacy, revenue cycle/patient financial services, health information management, home health, hospice and palliative care, swing bed program, skilled nursing and long-term care facilities, behavioral health services, community agencies, third-party payers and utilization management organizations.