Working closely with internal functions and external partners-including APS Training, Access & Reimbursement, Brand, Patient Services Operations, Business Technology Solutions, AbbVie Access Support, Promotional Material Review, Office of Ethics & Compliance/Legal, Market Access, and vendor partners-the Patient Engagement Training AD aligns interconnected initiatives, influences stakeholders at all levels, advances the AbbVie Patient Services strategic vision, and enhances the end-user experience. Direct the assessment, design, development, delivery, reinforcement, and evaluation of training programs that build capabilities in disease state knowledge, product knowledge, patient support services, healthcare access and reimbursement, compliance, operational processes, technology systems, and leadership effectiveness.