The position facilitates communication among individuals served, families, referral sources, Outpatient Services, BHUC staff, licensed clinicians, nurses, prescribers, peer-support staff, enrollment personnel, emergency departments, emergency medical services, law enforcement, and community providers. The Crisis Coordinator maintains real-time awareness of individuals awaiting or receiving services, preliminary urgency levels, program capacity, assigned team members, pending activities, wait times, barriers, and anticipated dispositions.