Clovis, New Mexico30+ days ago
Customer Service and Caring Practices: *Uses cares principles as well as good listening, oral and interpersonal communication skills to create a supportive, therapeutic environment, and provides responsive, compassionate care in meeting patient, significant other, and family requests and needs Teamwork: *Participates on interdisciplinary team to meet patient care and clinic operation needs, working cooperatively with others to accomplish required work in a timely and efficient manner Visit Navigation: *Prepares patient for the visit using established patient preparation guidelines, collecting appropriate and accurate data, and providing all aspects of primary support to the provider Message Management/Test Result Notification: *Responsible for taking patient calls and initiating Telephone Encounter(s) for the providers and care team. *Assists with procedures as determined by provider *Collecting and preparing laboratory specimens *Basic foot care *May perform regulatory audits as designated by the Clinic Manger *Assists with visit closure *Participates with care team to meet patient care and clinic needs, working cooperatively with others to accomplish required work in a timely and efficient manner *May perform scribe duties after completing PMG scribe training *Performs other duties as directed Indirect Care Activities: *Responsible for Kanban system for stocking exam and procedure rooms.