The four key concepts of PFCC are: Dignity and Respect = Listen to and honor patient and family perspectives and choices; Information Sharing = Communicate and share complete and unbiased information with patients and families in ways that are affirming and useful; Participation = Patients and families are encouraged and supported in participating in care and decision-making at the level they choose; Collaboration = Patients and families and the Clinical Nurse collaborate in the delivery of care. Alongside these classes, you'll have access to specialty clinical training including Cardiac Rhythm Interpretation, Basic Arrest Management, ED and Neuro Core, OB Core, NIH Stroke Scale, Vascular Access Excellence, and more.