UNKNOWN

FEED

Deliver brief, solution-focused interventions (typically 15–20 minutes) to address a wide range of behavioral health concerns such as depression, anxiety, sleep problems, chronic pain, adherence to medical treatments, and health behavior change (e.g., smoking cessation, diet, physical activity). Provides evidence-informed, brief behavioral health interventions and consultation services to patients within the Grace Health primary care setting using the Primary Care Behavioral Health (PCBH) model.

Grace Health is seeking a compassionate Integrated Behavioral Health Consultant to make a meaningful impact in our community. 
 We're looking for someone who is an attentive listener with a solid understanding of how to treat and manage mental, emotional, and behavioral health conditions. The ideal candidate is not only knowledgeable but also approachable and respectful in their interactions with patients.Sign-On Bonus: $5,000$2,500 awarded after successful completion of the probationary period, and an additional $2,500 will be awarded after 6 months. BENEFITS <ul><li> Medical, vision, dental, life, and disability insurance</li><li> 401K match</li><li> 8 paid holidays</li><li> Employee wellness program focusing on physical, mental, and financial wellness</li><li> Eligible employees may apply for federal or state loan repayment</li></ul> BASIC JOB PURPOSE:  Provides evidence-informed, brief behavioral health interventions and consultation services to patients within the Grace Health primary care setting using the Primary Care Behavioral Health (PCBH) model. Works as an integrated member of the healthcare team to improve the overall physical and mental well-being of patients. Services are brief, time-limited, and focused on functional improvement and population health. May work with individuals across the lifespan, including children, adolescents, adults, and families. SUPERVISION RECEIVED:  Reports to the Behavioral Health Manager. Clinical supervision is provided by the Behavioral Health Director and/or appropriate licensed behavioral health supervisor. TYPICAL PHYSICAL DEMANDS:  Requires sitting for moderate periods of time. Occasional bending, stretching, or lifting. May require close proximity contact with individuals with communicable diseases. Requires the ability to work under high stress conditions for long periods. Ability to use equipment in an office or clinical environment. TYPICAL WORKING CONDITIONS:  Fast-paced medical clinic environment with routine exposure to communicable diseases. Frequent collaboration with medical providers, nurses, and support staff in exam rooms and other shared clinical spaces. EXAMPLES OF DUTIES: (This list may not be all-inclusive.)  · Deliver brief, solution-focused interventions (typically 15–20 minutes) to address a wide range of behavioral health concerns such as depression, anxiety, sleep problems, chronic pain, adherence to medical treatments, and health behavior change (e.g., smoking cessation, diet, physical activity).  · Conduct same-day warm hand-offs and scheduled visits with patients referred by primary care providers.  · Perform brief functional assessments using biopsychosocial frameworks and evidence-based screening tools.  · Provide real-time consultation and feedback to primary care providers regarding behavioral health concerns, treatment planning, and diagnosis when appropriate.  · Collaborate with medical staff to develop patient-centered care plans that support whole-person health.  · Assist in care coordination and follow-up planning as part of the care team.  · Support patients in developing self-management skills for chronic diseases.  · Educate patients, families, and team members on behavioral health conditions and available community resources.  · Participate in quality improvement initiatives and team-based care strategies.  · Provide consultation to the care team on behavioral health workflows and the integration of services.  · Document all encounters efficiently in the electronic health record in accordance with organizational standards.  · Participate in ongoing professional development and interdisciplinary team meetings.  · May engage in training and supervision of interns or limited license professionals.  · Although each position has its own unique duties and responsibilities, please refer to the policy on Job Descriptions for details that apply to every position. PERFORMANCE REQUIREMENTS  Knowledge, Skills and Abilities:  · Commitment to working in a fast-paced, team-oriented primary care setting  · Excellent skills in brief, evidence-based interventions (e.g., CBT, ACT, MI, PST)  · Familiarity with medical conditions, common medications, and how they intersect with behavioral health  · Ability to work efficiently and flexibly with diverse populations and presenting issues  · Excellent documentation and verbal communication skills  · Familiarity with behavioral health screening tools (PHQ-9, GAD-7, etc.)  · Knowledge of relevant Michigan reporting laws and ethical guidelines  · Thorough understanding of community resources and integrated care best practices Education:  Completed Master's Degree (at minimum) in Social Work, Psychology, Counseling Psychology, or Counseling, or Ph.D./Psy.D. in Clinical or Counseling Psychology. Experience:  Minimum 2 years of combined pre- and post-degree experience in a behavioral health, medical, or integrated primary care setting preferred. Experience working in a PCBH or IBH model strongly preferred. Certificate/License:  Ph.D., Psy.D., or Master's degree in a behavioral health field from an accredited program. Licensed in the State of Michigan as an LMSW, LPC, LP, or equivalent. Limited license holders must obtain full licensure within two years of employment.  <ol></ol>

Grace Health

Integrated Behavioral Health (PCBH Model)

Behavioral Health

Behavioral Intervention

Best Practices

Chronic Disease

Clinical Psychology

Communication Skills

Computer-Based Training (CBT)

Consulting

Disability Insurance

Documentation

Functional Analysis

Health Plan

Healthcare

Healthcare Providers

Infectious Diseases

Legal Reports

Life Insurance

Medical Conditions

Medical Record System

Medical Treatment

Medications

Nursing

Office Equipment

Patient Education

Presentation/Verbal Skills

Primary Care

Psychology

Quality Assurance

Quality Management

Quality of Care

Social Work

Team Player

BreezyHR

Ability to work on a variety of problems of moderate scope and complexity where analysis of the situation or data requires thorough identification of factors and analysis of impact; work within general work objectives; evaluate alternative solutions that may require coordination across multiple teams. Working with some of the most brilliant minds in the industry, your contributions will be pivotal in developing innovative technologies and products, significantly contributing to Parker's goal of addressing the world's most pressing engineering challenges.

Org Marketing Statement At Parker Aerospace, we develop technologies and innovative solutions that enable reliable, efficient and increasingly sustainable flight for the lifecycle of the aircraft, including aftermarket support. Our passionate people with deep engineering expertise, together with our breadth of differentiated technologies, ensure that we make the extraordinary happen and continue to shape the future of aviation in partnership with our customers. As a member of our team, you are instrumental in fulfilling our mission: 'Enabling Engineering Breakthroughs that Lead to a Better Tomorrow.' Pursuing a career at Parker presents unlimited opportunities for both professional and personal development. Working with some of the most brilliant minds in the industry, your contributions will be pivotal in developing innovative technologies and products, significantly contributing to Parker's goal of addressing the world's most pressing engineering challenges. At Parker, our team members belong, matter and make a difference. Services & Support Operations Division The Services and Support Operations (SSO) is a global leader of integrated MRO services and support. We are renowned for our exceptional customer service and expertise at every stage of the aircraft lifecycle, providing innovative OEM-quality service solutions across a comprehensive portfolio. We are proud to serve airlines/ business jet operators, the military, airframe/ engine manufacturers, as well as independent service centers. With our extensive network of service teams worldwide, MRO facilities, proprietary predictive modeling, and advanced systems, we offer 24/7 operational and technical support wherever it's needed. Customer Service Account Admin II (SSO Division - Kalamazoo, MI) Position Summary Administers warranty and maintenance agreements for customer service accounts of moderate scope and complexity to achieve business unit objectives and to meet customer performance expectations. Responsible for the direction and oversight of assigned customer accounts. Interprets customer requests, monitors performance and delivery, investigates complaints, negotiates pricing and discounts, and ensures compliance with warranty or maintenance agreements. Essential Functions: Administers and/or provides oversight for assigned customer accounts in response to parts returned for service or replacement. Evaluates customer performance requirements, delivery schedules, and reviews estimates of material and labor costs in order to provide quotations to the customer. Provides mutually acceptable solutions to customer problems that impact cost or schedule. Negotiates requirements across multiple customers, products, and internal teams. Focuses on repair process and stock allocation issues to maximize customer service levels. May re-prioritize repair schedule to meet customer commitments. Investigates and resolves claims or complaints by collecting facts and analyzing relevant information. Coordinates with relevant functions on technical and/or quality issues; resolves customer complaints concerning invoices or billing discrepancies; researches account histories to assist in collection activities. Approves or authorizes special price quotations and allowances, deductions, and adjustments on a case-by-case basis within the boundaries of the job function. Determines the need for amendments or extensions to warranty or service agreements. Determines when customer requested changes are out-of-scope. May confer with management regarding customer credits and precedent-setting decisions. Recommends actions by analyzing and interpreting data and making comparative analysis. Analyzes and proposes changes in methods and/or procedures to improve efficiency and the quality of service. Acts as the point of contact with the customer on assigned accounts. May be called upon to coordinate customer visits, presentations, and/or audits. Maintains successful, long-term business relationships and contacts with customer procurement employees. May have responsibility to coordinate and ensure coverage for \"aircraft-on-ground/critical priority service. Maintains professional and technical knowledge by attending educational workshops, reviewing trade publications, and/or participating in professional associations such as the National Contract Management Association (NCMA). Ensures compliance with federal, state, and aerospace industry regulations (e.g. FAA); ensures adherence to requirements and advises management on needed actions. Shares specialized knowledge with others. Represents Company on specific projects. Contributes to team effort by accomplishing related results as needed. Work assignments may include cross-functional or project team responsibilities (e.g. continuous improvement). Qualifications: <ul><li>Bachelor's degree (BA) in Business Administration, which has provided both theoretical and practical knowledge in the field. Demonstrated ability to perform the essential functions of the job typically acquired through two or more years of directly related experience in technical product customer support or contract administration. </li><li>Previous experience and/or knowledge of airline maintenance practices or aerospace supplier repair & overhaul practices. </li><li>Knowledge of warranty and maintenance agreements, industry practices, regulations, and policies. </li><li>Knowledge of legal and regulatory requirements related to the aerospace industry and government procurement, if applicable. </li><li>May require knowledge of international trade and export requirements. </li><li>Maintains a thorough knowledge of Parker products and customers. </li><li>Knowledge of and ability to effectively apply and/or implement continuous improvement principles and techniques. </li><li>Proficient with standard business application software and specialized data analysis or materials systems (e.g., electronic data interface (EDI) or manufacturing resource planning (MRP) systems). </li><li>Ability to work on a variety of problems of moderate scope and complexity where analysis of the situation or data requires thorough identification of factors and analysis of impact; work within general work objectives; evaluate alternative solutions that may require coordination across multiple teams. </li><li>Ability to read, analyze, and interpret policies and contracts or agreements, and recommend changes to procedures. </li><li>Ability to respond to inquiries or complaints from customers, regulatory agencies, or members of the business community. </li><li>Ability to define problems, collect data, establish facts, and draw valid conclusions. </li><li>Ability to negotiate effectively to obtain best prices and terms on repairing, replacing, and delivering products and services. </li><li>Ability to effectively communicate and present information to team members, team leaders, and customers. </li><li>Ability to effectively demonstrate team member competencies and participate in goal setting, performance feedback, and self-development activities. </li><li>Superior written and verbal communication skills, with the ability to communicate effectively across teams and organizational levels. </li><li>Open-minded, adaptable, and eager to learn new processes, tools, and concepts. </li><li>Self-motivated with the ability to work independently and take initiative in a fast-paced environment. </li><li>Highly disciplined, well organized, and capable of managing multiple priorities with strong attention to detail. </li></ul>This position is subject to meeting U.S. export compliance and/or U.S Government contracting citizenship eligibility requirements. Drug-Free Workplace In accordance with Parker's policies and applicable state laws, Parker provides for a drug-free workplace. Therefore, all applicants seeking employment with Parker will be subject to drug testing as a condition of employment. Equal Employment Opportunity Parker is an Equal Opportunity and Affirmative Action Employer. Parker is committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job related reasons regardless of race, ethnicity, color, religion, sex, sexual orientation, age, national origin, disability, gender identity, genetic information, veteran status, or any other status protected by law. However, U.S. Citizenship, Permanent Residency or other appropriate status is required for certain positions, in accord with U.S. import & export regulations. ("Minority / Female / Disability / Veteran / VEVRAA Federal Contractor") If you would like more information about Equal Employment Opportunity as an applicant under the law, please go to Employees & Job Applicants | U.S. Equal Employment Opportunity Commission

Parker is the global leader in motion and control technologies, precisely engineering solutions for customers around the world. Capabilities Parker’s engineering expertise spans the core motion technologies – electromechanical, hydraulic and pneumatic – will a full complement of fluid control systems; software and electronic controls; filtration systems; and instrumentation and sealing technologies. The motion and control industry supports nearly all finished goods on the market today. We’re committed to helping our customers achieve higher levels of productivity. You can’t see the engineering in our products, but every day you experience the results of our work, on virtually everything that moves. Global Strengths With operations in more than 46 countries around the world, Parker offers many career paths and opportunities for advancement. We offer a number of hands-on training programs that enables new hires to quickly get up to speed and begin contributing to Parker’s success immediately. In addition, employees are encouraged to actively participate in professional and industry- related organizations. Company facts With annual sales exceeding $10 billion, Parker is the world’s leading diversified manufacturer of motion and control technologies and systems, providing precision- engineered solutions for a wide variety of commercial , mobile, industrial and aerospace markets. Parker has increased its annual dividends paid to shareholders for 54 consecutive years, among the top five longest- running dividend-increase records in the S&P 500 index. For more information, visit the company’s website at <a target="_blank" href="http://www.parker.com">http://www.parker.com</a> , or its investor information site at <a href="http://www.phstock.com" target="_blank">http://www.phstock.com</a> <br/

Parker Hannifin Corporation

Customer Service Account Admin II (SSO Division - Kalamazoo, MI)

Aerospace and Defense

Analysis Skills

Aviation Industry

Billing

Business Administration

Business Solutions

Comparative Analysis

Conference Management

Continuous Improvement

Contract Analysis

Contract Management

Contract Requirements

Cross-Functional

Customer Relations

Customer Support/Service

Customer/Client Research

Data Analysis

Data Collection

Detail Oriented

Electronic Data Interchange (EDI)

Establish Priorities

Federal Aviation Administration (FAA)

Government

Government Contracts

Import/Export Compliance

Industry/Trade Press

Information Technology & Information Systems

Legal

Maintain Compliance

Manufacturing Resource Planning (MRP II)

Military

Multitasking

Negotiation Skills

OEM (Original Equipment Manufacturer)

Operational Support

Organizational Skills

Performance Analysis

Performance Goal Setting

Policy Analysis

Predictive Modeling

Pricing

Product Support

Purchasing/Procurement

QoS (Quality of Service)

Regulations

Regulatory Requirements

Resolve Customer Issues

Sales Presentation

Service Delivery

Single Sign-On (SSO)

Team Lead/Manager

Technical Support

Writing Skills

IRecruitee

FULL_TIME

YEAR

This position requires a proactive leader skilled in problem-solving, customer service, and team management to ensure efficient processing and resolution of customer inquiries, compliance with government protocols, and enhancement of overall customer satisfaction. Customer Service OperationsOversee the management of customer service tickets, ensuring timely and accurate responses to CAGE related inquiries across multiple communication channels.

Help Desk Manager Location: Hart-Dole-Inouye Federal Center in Battle Creek, MI Job Type: Full-Time Pre-Award Opportunity at Kinaras Solutions, Inc. At Kinaras Solutions, Inc., we are dedicated to delivering exceptional service and innovative solutions to our clients in the federal government sector. We are eager to expand our team with passionate and skilled leaders as we prepare for a pivotal role supporting the CAGE Program. We are currently recruiting for a Help Desk Manager position. This pre-award opportunity allows you to be at the forefront of setting up a customer service team dedicated to excellence in federal contracting. As a Help Desk Manager, you will lead efforts to enhance our customer service operations, ensuring seamless processing of CAGE code inquiries and registrations. If you're committed to developing dynamic teams and improving customer experiences, we invite you to join us now and be ready to make an immediate impact post-award. Partner with us to drive innovation and deliver outstanding service in the government sector. Job Summary The Help Desk Manager will be a pivotal member of the CAGE Program Support team, overseeing the customer service operations related to CAGE code registration and management. This position requires a proactive leader skilled in problem-solving, customer service, and team management to ensure efficient processing and resolution of customer inquiries, compliance with government protocols, and enhancement of overall customer satisfaction. Key Responsibilities Leadership and Team Management:<ul style="margin-bottom:11px"><li style="list-style-type:none"><ul style="list-style-type:disc"><li style="margin-bottom:11px">Lead, manage, and mentor the help desk team to ensure efficient operation and high performance.</li><li style="margin-bottom:11px">Foster a positive work environment to motivate team members and enhance service delivery.</li><li style="margin-bottom:11px">Conduct regular performance evaluations and implement training programs to improve customer service skills.</li></ul></li></ul>Customer Service Operations<ul style="margin-bottom:11px"><li style="list-style-type:none"><ul style="list-style-type:disc"><li style="margin-bottom:11px">Oversee the management of customer service tickets, ensuring timely and accurate responses to CAGE related inquiries across multiple communication channels.</li><li style="margin-bottom:11px">Maintain high standards of customer service by monitoring interactions, providing feedback, and implementing best practices.</li><li style="margin-bottom:11px">Develop and maintain processes for tracking, managing, and resolving customer issues effectively.</li></ul></li></ul>Quality Assurance and Reporting<ul style="margin-bottom:11px"><li style="list-style-type:none"><ul style="list-style-type:disc"><li style="margin-bottom:11px">Develop and implement quality assurance metrics to evaluate the performance of the help desk team and service levels.</li><li style="margin-bottom:11px">Ensure accurate documentation and archiving of all customer interactions and transactions as per regulatory and company standards.</li><li style="margin-bottom:11px">Prepare and present regular reports on help desk activities, performance metrics, and customer feedback to senior management.</li></ul></li></ul>Strategic Planning and Improvement<ul style="margin-bottom:11px"><li style="list-style-type:none"><ul style="list-style-type:disc"><li style="margin-bottom:11px">Identify and implement process improvement initiatives to enhance service efficiency and effectiveness.</li><li style="margin-bottom:11px">Collaborate with other departments and stakeholders to identify trends and develop strategies to address common issues or new requirements.</li><li style="margin-bottom:11px">Contribute to the continuous improvement and development of the CAGE Program support service delivery model.</li></ul></li></ul>Compliance and Security<ul style="margin-bottom:11px"><li style="list-style-type:none"><ul style="list-style-type:disc"><li style="margin-bottom:11px">Ensure that all help desk activities comply with CAGE Program policies, security requirements, and confidentiality agreements.</li><li style="margin-bottom:11px">Address and resolve any compliance or security issues promptly and effectively.</li></ul></li></ul>Qualifications<ul style="margin-bottom:11px"><li style="margin-bottom:11px">Bachelor's degree in Information Technology, Business Administration, or a related field. Equivalent work experience may be considered.</li><li style="margin-bottom:11px">Minimum of 5 years of experience in customer service management, with at least 2 years in a leadership role.</li><li style="margin-bottom:11px">Experience working in a government contracting environment is highly desirable.</li><li style="margin-bottom:11px">Strong problem-solving skills and ability to manage multiple tasks and priorities in a fast-paced environment.</li><li style="margin-bottom:11px">Excellent interpersonal and communication skills, with a strong focus on customer service.</li><li style="margin-bottom:11px">Proficiency in help desk software tools and customer relationship management systems.</li></ul>Preferred Qualifications<ul style="margin-bottom:11px"><li style="margin-bottom:11px">ITIL certification or equivalent in help desk management.</li><li style="margin-bottom:11px">Familiarity with CAGE code registration processes and Defense Logistics Agency operations.</li></ul>Equal Opportunity Employer Disclosure:Kinaras Solutions, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, protected veteran status, disability status, or any other characteristic protected by federal, state, or local law. We are committed to fostering a diverse and inclusive workplace.If you require a reasonable accommodation to apply for a position or to participate in the application or interview process, please contact hr@kinarassolutions.com.Applicants selected may be subject to a background investigation and must meet eligibility requirements for access to classified information or employment as a contractor assigned to the U.S. government, as required.Powered by JazzHR

Modeling Jobs in Battle Creek, MI

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Modeling Jobs in Battle Creek, MI

Integrated Behavioral Health (PCBH Model) Grace Health

Customer Service Account Admin II (SSO Division - Kalamazoo, MI) Parker Hannifin Corporation

IT Help Desk Manager Kinaras Solutions Inc

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