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We are committed to fostering an inclusive, accessible work environment that includes both providing reasonable accommodations to individuals with disabilities during the application and hiring process as well as throughout the course of one’s employment, should you need a reasonable accommodation during the application and selection process, including, but not limited to use of our website, any part of the application, interview or hiring process, please advise us so that we can provide appropriate assistance. In the High-Touch Solutions segment, Grainger offers approximately 2 million maintenances, repair and operating (MRO) products and services, including technical support and inventory management.

Work Location Type:Hybrid    About Grainger:W.W. Grainger, Inc., is a leading broad line distributor with operations primarily in North America, Japan and the United Kingdom. At Grainger, We Keep the World Working® by serving more than 4.5 million customers worldwide with products and solutions delivered through innovative technology and deep customer relationships. Known for its commitment to service and award-winning culture, the Company had 2024 revenue of $17.2 billion across its two business models. In the High-Touch Solutions segment, Grainger offers approximately 2 million maintenances, repair and operating (MRO) products and services, including technical support and inventory management. In the Endless Assortment segment,<a href="http://Zoro.com" rel="nofollow"> Zoro.com</a> offers customers access to more than 14 million products, and<a href="http://MonotaRO.com" rel="nofollow"> MonotaRO.com </a>offers more than 24 million products. For more information, visit<a href="http://www.grainger.com" rel="nofollow"> www.grainger.com</a>.    Compensation:This position is hourly starting at $18.25/hour.Rewards and Benefits:<ul><li style="font-size:12pt">Medical, dental, vision, and life insurance coverage starts on day one of employment.</li><li style="font-size:12pt">Access to up to 50% of your paycheck based on hours worked before payday.</li><li style="font-size:12pt">18 paid time off (PTO) days annually for full-time employees (accrual prorated based on employment start date) and 6 company holidays per year.</li><li style="font-size:12pt">6% company contribution to a 401(k) Retirement Savings Plan each pay period, no employee contribution required.</li><li style="font-size:12pt">Employee discounts, parental leave, and other benefits.</li><li style="font-size:12pt">Safety shoes provided (where applicable).</li></ul> For additional information and details regarding Grainger’s benefits, please click on the link below: <a href="https://experience100.ehr.com/grainger/Home/Tools-Resources/Key-Resources/New-Hire" rel="nofollow">https://experience100.ehr.com/grainger/Home/Tools-Resources/Key-Resources/New-Hire</a> The rate of pay provided above is not a guarantee of compensation. The rate reflects the expected base pay for this role at the time of this posting based on the job grade for this position. Grainger reserves the right to amend, modify, or terminate its compensation and benefit programs in its sole discretion at any time, consistent with applicable law.  Customer Service Representative – Janesville, WIWe’re hiring full-time, inbound Customer Service Representatives! If you’re motivated by helping others, skilled in navigating multiple systems, and thrive in a fast-paced, high-volume environment, we want to hear from you.You’ll be joining a collaborative team under the leadership of a Supervisor of Customer Experience starting June 1, 2026. Work location for this position is 401 S. Wright Road, Janesville, WI 53546. Schedule, Training & Work Environment:Enjoy your weekends off! We’re currently hiring for the 8:30 a.m. – 5:00 p.m. shift, Monday through Friday.Our comprehensive 8-week paid onsite training academy will set you up for success, empowering you to confidently connect with our customers. Training hours are Monday through Friday from 8:00am – 4:30pm at 401 S. Wright Road, Janesville, WI 53546. During training, you will:<ul><li style="font-family:'arial' , 'helvetica' , sans-serif">Learn to navigate our systems, software programs, and internal processes</li><li style="font-family:'arial' , 'helvetica' , sans-serif">Build the core service skills you need, including:</li><li><ul><li style="font-family:'arial' , 'helvetica' , sans-serif">Critical thinking</li><li style="font-family:'arial' , 'helvetica' , sans-serif">Effective communication</li><li style="font-family:'arial' , 'helvetica' , sans-serif">Confident decision-making</li><li style="font-family:'arial' , 'helvetica' , sans-serif">Technical agility</li></ul></li></ul>After the successful completion of training, eligible team members can transition to a flexible hybrid work model:✔ 3 days onsite / 2 days remote ✔ Earn in opportunity to become voluntarily remote based on performance after 6 months ✔ Eligible to bid for alternate shifts after 6 months✔ You also have the option of working in the office up to 5 days a week. Grainger will provide all equipment needed to work from home. Grow with Grainger:Our highly engaged leaders and supportive team environment will help you learn, grow, and achieve success. Over time, you’ll build the skills needed to advance your career across specialty teams or into other departments of our evolving business. Our Culture:We aspire to create a culture where each person is comfortable being who they are, is recognized and rewarded for their impact and can continue to learn, grow and realize their full potential. ​ You Will:<ul><li style="font-family:'arial' , 'helvetica' , sans-serif">Handle a high volume of inbound calls—delivering quality customer service with professionalism, empathy, and efficiency</li><li style="font-family:'arial' , 'helvetica' , sans-serif">Quickly navigate multiple computer screens, software programs, and databases to resolve inquiries</li><li style="font-family:'arial' , 'helvetica' , sans-serif">Assist customers with order placement, product information/identification, product search, pricing, invoicing discrepancies, apply credit, and facilitate returns</li><li style="font-family:'arial' , 'helvetica' , sans-serif">Problem-solve independently, using critical thinking and available resources to deliver fast, accurate resolutions</li><li style="font-family:'arial' , 'helvetica' , sans-serif">Collaborate daily in a positive, team-based environment committed to doing business with ethics and integrity</li><li style="font-family:'arial' , 'helvetica' , sans-serif">Maintain attention to detail while managing complex or time-sensitive customer issues</li><li style="font-family:'arial' , 'helvetica' , sans-serif">Communicate clearly via phone and written messages</li></ul> You Have:<ul><li style="font-family:'arial' , 'helvetica' , sans-serif">High School diploma or equivalent</li><li style="font-family:'arial' , 'helvetica' , sans-serif">Minimum 1 year of customer service experience. High-volume inbound call center experience preferred but not required</li><li style="font-family:'arial' , 'helvetica' , sans-serif">A passion for delivering exceptional customer service and creating a positive experience for every customer</li><li style="font-family:'arial' , 'helvetica' , sans-serif">Ability to thrive in a fast-paced, dynamic environment</li><li style="font-family:'arial' , 'helvetica' , sans-serif">Ability to problem solve and make decisions with attention to detail</li><li style="font-family:'arial' , 'helvetica' , sans-serif">A continuous improvement mindset, open to coaching and receiving feedback</li><li style="font-family:'arial' , 'helvetica' , sans-serif">Proven ability to learn new technology and software quickly</li><li style="font-family:'arial' , 'helvetica' , sans-serif">Comfortable navigating multiple programs and screens simultaneously</li><li style="font-family:'arial' , 'helvetica' , sans-serif">Proficiency in Microsoft Office Suite (Word, Excel, Outlook, Teams)</li><li style="font-family:'arial' , 'helvetica' , sans-serif">Experience with Customer Relationship Management (CRM) systems and SAP a plus</li><li style="font-family:'arial' , 'helvetica' , sans-serif">For hybrid/remote work:</li><li><ul><li style="font-family:'arial' , 'helvetica' , sans-serif">A secure, quiet workspace</li><li style="font-family:'arial' , 'helvetica' , sans-serif">High-speed internet with minimum speeds of 15 Mbps download / 5 Mbps upload, ping under 80ms</li></ul></li></ul>We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, protected veteran status or any other protected characteristic under federal, state, or local law. We are proud to be an equal opportunity workplace. We are committed to fostering an inclusive, accessible work environment that includes both providing reasonable accommodations to individuals with disabilities during the application and hiring process as well as throughout the course of one’s employment, should you need a reasonable accommodation during the application and selection process, including, but not limited to use of our website, any part of the application, interview or hiring process, please advise us so that we can provide appropriate assistance.

Grainger’s purpose is to help professionals keep their operations running and their people safe while creating a company where dedicated, talented people can thrive. This commitment comes to life in a number of ways, including our commitment to Workplace Safety, and through our dedication to the people who make Grainger A Place to Thrive.

Grainger is committed to providing a safe work environment and ensuring team members are properly trained in all aspects of their work. Therefore, the company’s Environmental, Health and Safety Program (EHS) is designed to integrate EHS initiatives into all aspects of business operations. The program encompasses five key components as follows:

• Leadership provided through partnership with Operations and EHS Teams;
• Policy Guidelines outlining company and regulatory requirements;
• Education and Awareness which is disseminated throughout Grainger’s Operations;
• Goals and Measurements defined as Key Performance Indicators; and
• Monitoring and Recognition to evaluate progress intermittently throughout the year and recognize achievements.

Grainger

Customer Service Representative - Janesville, WI

Billing

Broadband

Business Ethics

Business Model

Call Volume

Coaching

Communication Skills

Compensation and Benefits

Computer Software

Continuous Improvement

Customer Experience

Customer Relations

Customer Relationship Management (CRM) Systems

Customer Support/Service

Customer Training

Detail Oriented

Equal Employment Opportunity (EEO)

High School Diploma

Inbound Call Centers

Inventory Management

Leadership

Legal

Life Insurance

Maintenance Services

Microsoft Excel

Microsoft Office

Microsoft Outlook

Microsoft Word

Problem Solving Skills

Product Positioning

Product Pricing

Team Player

Technical Delivery

Technical Support

Vision Plan

Work From Home

Appcast Exclusive 1

FEED

The ideal candidate will bring strong CAD modeling skills, in-depth knowledge of CREO, and proven experience working on large industrial equipment—especially in areas such as additive manufacturing, automated fiber placement, or custom machinery. We are committed to supporting transitioning service members, veterans, military spouses and civilian professionals by providing access to meaningful, long-term career opportunities that drive success for government, public and private sector clients.

HOUR

Mechanical EngineerPosition Summary: We are seeking a Senior Mechanical Engineer with a passion for complex machinery, advanced mechanical design, and systems integration. The ideal candidate will bring strong CAD modeling skills, in-depth knowledge of CREO, and proven experience working on large industrial equipment—especially in areas such as additive manufacturing, automated fiber placement, or custom machinery.This is a key technical role focused on designing, analyzing, and improving the mechanical systems used in our next-generation machines and industrial 3D printers.Employment Type: Full Time Salary Key Responsibilities:<ul><li>Lead the mechanical design and development of complex machinery and large industrial systems.</li><li>Utilize CREO CAD software to develop 3D models, detailed drawings, and assemblies.</li><li>Perform engineering calculations, tolerance stack-ups, and materials selection.</li><li>Collaborate with cross-functional teams including controls, software, electrical, and manufacturing engineering.</li><li>Support integration of industrial 3D printing systems and automated fiber placement equipment into larger manufacturing environments.</li><li>Conduct design reviews and mentor junior engineers.</li><li>Assist in prototype assembly, testing, and troubleshooting.</li><li>Ensure all designs meet safety, quality, and performance standards.</li><li>Generate technical documentation including BOMs, specifications, and test procedures.</li><li>Develop new designs to meet customer or marketing specifications.</li><li>Works with supervision to maintain project schedules and budgets.</li><li>Documents designs using the appropriate format to Ingersoll and/or customer standards.</li><li>May have responsibility for testing and validation of design.</li><li>Develop specifications for purchased equipment.</li><li>Maintains technical competency and works to expand technical skills and knowledge.</li><li>Some travel is required for this position.</li></ul> Qualifications:<ul><li>A Bachelor’s degree in an Engineering or Mechanical Engineering <ul><li>Extensive experience without a degree will be considered. </li></ul></li><li>Minimum 8 years of experience in mechanical design engineering, preferably in capital equipment or heavy industry.</li><li>Proficient in CREO (Parametric) CAD system and PDM tools.</li><li>Strong background in mechanical systems, motion control, structural design, and thermal considerations.</li><li>Demonstrated experience designing for manufacturability and assembly (DFMA).Preferred Experience:</li><li>Familiarity with hydraulic, pneumatic, and robotic systems integration.</li><li>Experience with industrial-scale additive manufacturing (3D printing) or automated fiber placement systems.</li><li>Hands-on experience with assembly, field installations, or system commissioning.</li><li>Finite Element Analysis (FEA) skills using tools such as ANSYS or similar.</li><li>Working knowledge of GD&T and ANSI/ASME Y14.5 standards.</li></ul> Location & Compensation:<ul><li>Rockford, IL</li><li>Pay: $90,000-$110,000 p/hr DOE</li><li>Benefits package, including health, dental, vision, life insurance, and a 401(k) match.</li><li>Join the team to work on groundbreaking projects known for its innovation.</li></ul> About Lean Synergy: Lean Synergy Solutions is a Veteran-owned & operated recruiting firm dedicated to aligning top-tier talent with high-impact roles across diverse industries. Our team, comprised of experienced military professionals and industry specialists, brings a mission-driven approach to workforce solutions. With a specialized focus on placing skilled change management professionals, we help organizations navigate transformation with precision. We are committed to supporting transitioning service members, veterans, military spouses and civilian professionals by providing access to meaningful, long-term career opportunities that drive success for government, public and private sector clients.

Lean Synergy Solutions

Mechanical Engineer

3D Modeling

3D Printing

Additive Manufacturing

American National Standards Institute (ANSI)

Bill of Materials (BOM)

Budgeting

CAD (Computer-Aided Design) Software

CAD PDM (Product Data Management)

CAD/CAM (Computer-Aided Design/Computer-Aided Manufacturing)

Capital Equipment

Change Management

Commissioning

Cross-Functional

Design for Assembly (DFA)

Documentation Design

Electrical Engineering

Finite Element Analysis

Geometric Dimensioning and Tolerancing

Heavy Equipment/Vehicles

Hydraulic Engineering

Manufacturing

Manufacturing Design

Manufacturing Engineering

Marketing

Mechanical Design

Mechanical Engineering

Mentoring

Military Industry

Motion Control

PTC Creo

Printers

Project Schedule

Prototyping

Purchasing/Procurement

Requirements Management

Safety/Work Safety

System Integration (SI)

Technical Writing

Technical/Engineering Design

Testing

United States Department of Energy (DOE)

Validation Testing

Willing to Travel

Crelate

OTHER

Collaborate with customers, Design Manager, and Tool Room Manager to establish design concepts for progressive dies, compound dies, stage tooling, jigs, and fixtures that meet or exceed customer requirements. This role requires strong time management skills to produce accurate, high-quality designs under aggressive timelines while simultaneously supporting ongoing tool room projects.

Supervisor, Tool & Die Design<figure><img src="https://gallery-cdn.breezy.hr/761db/OTTO_MFE%20Logo_150x77%20002.png"/></figure>OTTO's opportunity:Our
 Supervisor, Tool & Die Design, manages the design process and workflow for a job shop environment, supporting both new and existing customers with tooling design solutions. This role collaborates closely with Sales, Engineering, and the Tool Room to deliver high-quality products and services on time. The position is responsible for developing progressive metal stamping tooling and providing engineering support throughout the lifecycle of customer tooling.This role requires strong time management skills to produce accurate, high-quality designs under aggressive timelines while simultaneously supporting ongoing tool room projects.Specifically, the Supervisor, Tool & Die Design will:<ul><li>Collaborate with customers, Design Manager, and Tool Room Manager to establish design concepts for progressive dies, compound dies, stage tooling, jigs, and fixtures that meet or exceed customer requirements.</li><li>Design and develop progressive metal stamping tools, trim dies, fixtures, and gages for new and existing products.</li><li>Prepare strip layouts, plan views, bills of materials (BOMs), detail drawings, and related documentation.</li><li>Create wire EDM blocks, jigs, fixtures, and other components to improve tool room efficiency and productivity.</li><li>Develop complete tool assembly and component drawings using 3D and 2D design platforms.</li><li>Work from engineering models, piece-part drawings, and assemblies to create accurate and manufacturable designs.</li><li>Order purchased components as required to support tooling builds.</li><li>Implement engineering changes to existing designs and execute ECNs through company business systems.</li><li>Process engineering drawings and models through current PLM and ERP systems.</li><li>Work directly with the tool room during the build and development of tooling to ensure designs produce parts that meet or exceed customer standards.</li><li>Provide engineering solutions and technical support to the Sales team.</li><li>Report project status, timelines, and risks to management on a regular basis.</li><li>Collaborate with other designers and tool room staff to achieve high-quality results in time-sensitive situations.</li><li>Manage in-house and outsourced designers to meet on-time delivery commitments.</li><li>Work overtime as required to meet project deadlines.</li><li>Assists with other related duties as required or assigned.</li></ul>What you'll need to bring to the table:<ul><li>Minimum of 10 years of experience as a full-time Tool Designer.</li><li>Toolmaker background strongly preferred.</li><li>Proven experience designing complete tool assemblies using solid modeling software (SolidWorks preferred).</li><li>Experience with LogoPress (SolidWorks add-in) preferred.</li><li>AutoCAD experience with Die Maker add-in preferred.</li><li>Experience with PLM systems and Syteline ERP software preferred.</li><li>Strong understanding of progressive metal stamping processes and tooling.</li><li>Excellent time management, organizational, and multitasking skills.</li><li>Ability to work effectively in a fast-paced, collaborative manufacturing environment.</li><li>Occasional travel to customer sites required.</li></ul>What OTTO offers for this specific position:The hiring range listed in this posting is what we, in good faith, anticipate relying on when confirming an hourly rate for this position; exceptions may be considered for highly experienced candidates with multiple years of at-level experience.<ul><li>Target hourly hiring range: $45.00 to $52.00 per hour, based on qualifications and experience.</li><li>Profit Sharing Bonus - OTTO believes that it's fair to share the profits that the employees help to make; profit sharing is distributed to employees twice a year. OTTO's profit sharing plan is paid at the discretion of the company and is not a guaranteed bonus or any part of a compensation plan.</li><li>Vacation: 80 hours - vacation time is earned on the anniversary date.</li></ul>OTTO's Benefits:Health:Medical Insurance-<ul><li>HMO Plan</li><li>Standard PPO Plan</li><li>Enhanced PPO Plan</li><li>High Deducible PPO Plan</li><li>FSA, LFSA, and HSA</li></ul>Dental Insurance-<ul><li>Base Plan</li><li>Buy-Up Plan</li></ul>Vision Insurance401(k) with a company matchLife insurance:<ul><li>Life/AD&D</li><li>Voluntary Life/AD&D</li><li>Short-Term Disability</li><li>Long-Term Disability</li></ul>10 paid holidaysCompany picnicHoliday partyAND numerous OTTO celebrations throughout the year!To review all of OTTO's available opportunities, please visit our career page by clicking on the link below:<a href="https://otto-engineering-inc.breezy.hr/" rel="nofollow">https://otto-engineering-inc.breezy.hr/</a>OTTO Engineering is an Equal Opportunity Employer: Disability/VeteranFederal Notices<a href="https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf" rel="nofollow">Federal EEOC - Know Your Rights</a><a href="https://www.nlrb.gov/sites/default/files/attachments/pages/node-251/employee-rights-under-the-nlra-poster-two-page-85-x-11-version-pdf-2022.pdf" rel="nofollow">NLRB Notice</a><a href="https://8765373.fs1.hubspotusercontent-na1.net/hubfs/8765373/HR/E-Verify_Participation_Poster%20%28002%29.pdf" rel="nofollow">E-Verify</a>Request for Assistance / Reasonable Accommodation:If you are a qualified individual with a disability or a disabled veteran, please let us know if you require a reasonable accommodation to complete any part of the online application process. You may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability.If you need an alternative method for applying, please contact OTTO Engineering via telephone at 847-428-7171
 or email at HRDepartment @ ottoexcellence.comThese contact tools may be used only by individuals with a disability for accommodation requests; please do not inquire as to the status of an application.OTTO Engineering does not accept unsolicited resumes from third party recruiters, agencies, or similar organizations; any submissions will not be honored.

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Customer Service Representative - Janesville, WI Grainger

Mechanical Engineer Lean Synergy Solutions

Supervisor, Tool & Die Design OTTO Engineering

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