Knowledge, Skills, and Abilities: Knowledge of personnel, payroll, and budget processes, policies, and procedures; Superior planning and organizational skills; Knowledge of the principles and legal requirements in human resource management, recruitment, and hiring in higher education; Knowledge of all university benefits plans; Excellent communication skills to include the ability to prepare, present, and review oral and written information, reports, and programs; Excellent critical thinking and reasoning skills; Excellent interpersonal skills; Ability to maintain professionalism at all times; Ability to address sensitive employee issues; Ability to determine the most appropriate approach in employee relations matters; Must maintain the confidentiality of company documents and information; Ability to work independently, be self-motivated, and demonstrate a "can-do" attitude; Ability to manage multiple tasks and priorities; Willingness to convert to a schedule which will include early morning, evening, and possibly weekend work, if needed; Thrive in a work environment that has periods of high demand; Ability to sustain intentional superior customer service; Ability to be flexible with frequent changes of state, federal, and university policies, and procedures; Ability to promote diversity, inclusiveness & cultural awareness. Committed to its metropolitan research university mission, UA Little Rock is a driving force in Little Rock's thriving cultural community and a major component of the city and state's growing profile as a regional leader in research, technology transfer, economic development, and job creation.